Well I got a new imac this one is week 52 and the tinge doesn't seem to be there but this is the first 10 minutes of it being on. The camera has less stuck pixels then the previous one and the screen doesn't seem to have any so so far so good.
Got my replacement and it's also yellow. This time, it's yellow from left to right. Forgot to see what week it was.
This will be my second return and I will be waiting for my fourth iMac now.
These are minor defects and it's possible we are all being a bit anal with it, but I don't think it's wrong to expect perfection in a $2200 machine.
That said, Apple has been extraordinarily responsive so far. Even got a gift out of it. (Would prefer not to say what it is and potentially get my rep in trouble. It was <$100)
The problem doesn't appear to be just a yellow tinge, but rather an undersaturated (in the bottom right) and oversaturated (top left) blue channel set off by the display. To add insult to injury, calibrating the display only worsened this on my screen!
Here's a photo of my 27" i5 (Week 51). While not perfect, it is certainly "acceptable" to me and looks absolutely fantastic other than the very slight color gradient. I've had the computer a week and it has been on 24/7 (including a few reboots for updates and booting into Boot Camp).
jhpba said:One thing seems for certain to me and that is that it's not the display. Here's why: I can use my MBP with my ACD and there is no yellow tinge on the ACD, feed the ACD with iMac and the yellow tinge appears. I reported this to the Apple Store and they seemed to expect this result. They were very nebulous as to how the matter will get resolved. I'll report 1/4.
Got a 21.5" iMac for my birthday today, it's a week 38 (must have been one of the first) and there's no yellow at the bottom of the screen. It's perfect! It gets a little hot sometimes, but that's the same with all iMacs. The only time that there ever cool is when they're turned off!
I sent an email to Steve Jobs about my yellow tint 21.5 iMac issues (three exchanges, all affected, resulting in a refund). I got a call from Dena at Executive Care within 24 hours.
She said they are aware of the problem and do not know how widespread it is. According to Dena, the issue is not resolved and that ordering a new iMac will not result in a fixed display.
She said the engineers are working on it now and they are not sure if it's hardware (most likely) or software related. Further Apple stores cannot do repairs because they haven't determined what the issue is.
Her advice:
"Wait to buy one until the issue is resolved."
Well I got a new imac this one is week 52 and the tinge doesn't seem to be there but this is the first 10 minutes of it being on. The camera has less stuck pixels then the previous one and the screen doesn't seem to have any so so far so good.
I am a Windows user wanting to make the switch to a 27" i5 iMac. However, I have held back from purchasing one because of all the comments on this website about yellowing and other apparent defects.
I haven't seen any actual units with the problems. The ones that I have seen in stores look perfectly fine, but they may be early production models which are not defective.
When I look at the images some of you guys send, the problem doesn't look that bad.
I bet that if no one had mentioned it, half of you wouldn't have noticed any problem at all. I think that the power of suggestion is behind this to some extent, creating mass-hysteria among the truly obsessed. I bet some/many of you are neglecting your spouses or not sleeping nights thinking about it. Kiss your spouses, not your Macs. Those of you who have returned units to the store more than three times may need the kind of personal help that an Apple genius cannot provide.
Anyway you've influenced me and I'm holding back for now. Shame, because I'm dying to get my hands on one of those things.
To Industrial Space: I'm with you on this one. I would have been a 27" iMac owner by now, despite my reservations about switching before Outlook for the Mac arrives in late 2010. (iCal is extremely weak but I would try BusyCal, and mail.app is not great.)
Good luck getting Entourage to sync with a mobile phone. I tried in vain (using The Missing Sync for Windows Mobile and The Missing Sync for iPhone) to get consistent, accurate syncs and had nothing but problems. I moved to Apple Mail and iCal and guess what? They just work. Hopefully MS gets it right with Office 2010 for Mac because I do miss some of Office's advanced PIM functionality.Microsoft Entourage comes with MS Office on Mac and is equivalent to Outlook: email, calendar, notes, tasks, contacts.
I've been using it for 5 years instead of mail and ical.
I am a Windows user wanting to make the switch to a 27" i5 iMac. However, I have held back from purchasing one because of all the comments on this website about yellowing and other apparent defects.
I haven't seen any actual units with the problems. The ones that I have seen in stores look perfectly fine, but they may be early production models which are not defective.
When I look at the images some of you guys send, the problem doesn't look that bad.
I bet that if no one had mentioned it, half of you wouldn't have noticed any problem at all. I think that the power of suggestion is behind this to some extent, creating mass-hysteria among the truly obsessed. I bet some/many of you are neglecting your spouses or not sleeping nights thinking about it. Kiss your spouses, not your Macs. Those of you who have returned units to the store more than three times may need the kind of personal help that an Apple genius cannot provide.
Anyway you've influenced me and I'm holding back for now. Shame, because I'm dying to get my hands on one of those things.