Well, other people have used my iMac and noticed the same thing. But thanks for talking to me like I'm an idiot.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
27", 21.5" iMac Owners, test your screen for yellow tint issue here
- Thread starter tapplox
- Start date
- Sort by reaction score
Well, other people have used my iMac and noticed the same thing. But thanks for talking to me like I'm an idiot.
Hi, Ive Just joined to tell you about my trouble too.
Bought a 21.5" Imac nearly a month ago. Went into the Bluewater store and was told if i buy it online i cant return/refund instore. Had it 2 days and the yellow tint was so bad my images looked blue on other monitors. Went back to the store and they refused a refund. They ofered to replace the screen within 3 weeks!!! I phoned apple care and kicked off and sent dissapointed emails. They then changed the screen in 4 days. 2 days later... yellow screen. It seems to be worse after the screen has warmed up after several hours. I then phoned apple care again and they said they will come and pick it up on a week day. No good to me i work business hours and cant take the mac to work. I told them thats why i checked i could return it to the store. 5-6 phone calls and 4 emails later they have arranged to pick it up after 6pm. A new one should be with me next week.
Ive used apple computers for over 10 years and have NEVER had this much trouble.
If the next one is no good i'll be phoning trading standards to report this. I'm currently looking at used mac pros so i can buy a PROPER monitor. I cant be without a working computer so if i cant afford a mac pro ill have to turn to a PC.
Sorry Apple its all your fault. Your pushing away loyall customers with your rediculous quality control and return policy. Good bye.
Bought a 21.5" Imac nearly a month ago. Went into the Bluewater store and was told if i buy it online i cant return/refund instore. Had it 2 days and the yellow tint was so bad my images looked blue on other monitors. Went back to the store and they refused a refund. They ofered to replace the screen within 3 weeks!!! I phoned apple care and kicked off and sent dissapointed emails. They then changed the screen in 4 days. 2 days later... yellow screen. It seems to be worse after the screen has warmed up after several hours. I then phoned apple care again and they said they will come and pick it up on a week day. No good to me i work business hours and cant take the mac to work. I told them thats why i checked i could return it to the store. 5-6 phone calls and 4 emails later they have arranged to pick it up after 6pm. A new one should be with me next week.
Ive used apple computers for over 10 years and have NEVER had this much trouble.
If the next one is no good i'll be phoning trading standards to report this. I'm currently looking at used mac pros so i can buy a PROPER monitor. I cant be without a working computer so if i cant afford a mac pro ill have to turn to a PC.
Sorry Apple its all your fault. Your pushing away loyall customers with your rediculous quality control and return policy. Good bye.
didn't mean to come off that way...
but if the problem appears to come and go... it's not there...period.
The yellow tint is there and always stays there. It does not come and go.
but if the problem appears to come and go... it's not there...period.
The yellow tint is there and always stays there. It does not come and go.
iMac 27'', need replacement ?
Hi, guys sorry for my previous post where I sent the printscreens and not the real photos of my display.
I think it's yellow in the first 1/3 (from the lower) of the screen, maybe it's the "natural" gradient of the LCD or it's faulty.
Just have a look at the photos (hope they're good enough!) taken few minutes ago.
Thanks.
regards
Hi, guys sorry for my previous post where I sent the printscreens and not the real photos of my display.
I think it's yellow in the first 1/3 (from the lower) of the screen, maybe it's the "natural" gradient of the LCD or it's faulty.
Just have a look at the photos (hope they're good enough!) taken few minutes ago.
Thanks.
regards
Attachments
you may have very slight yellowing, but that panel is much better than most based on your pics. It's better than mine.
I'd certainly keep it if you're otherwise happy with the iMac.
I don't know what to tell ya. I'm reporting what my week 4 iMac is like. My eyes aren't playing tricks on me.
I can expand iTunes to full screen, when it's in a screen with the white and grey alternating bars, and the yellow does not show up. In Safari it's noticeable about 60% of time, even then, it's very slight but obviously there.
I was viewing a PDF with a white background and the yellow was visible last night, but not this morning.
Also, for the apple-logo boot screen; yesterday morning the yellow was clearly visible both in the spot I previously mentioned as well as all along the right side of the screen from top to bottom, extending out about 1/4 of an inch. This morning the boot screen showed no yellowing except slightly along the very bottom of the screen.
The Replacement is Better
They replaced it today and it 99% better. Holding out on the 1% just incase
They replaced it today and it 99% better. Holding out on the 1% just incase
Hi
if you have a time please look at my pictures from the test - im itink its a little yellow on the bottom..... its my second iMac 27 i7 - those one before was flickering
![]()
http://img194.imageshack.us/i/img0380ap.jpg/
![]()
Sorry - poor quality of pictures from iPhone
if you have a time please look at my pictures from the test - im itink its a little yellow on the bottom..... its my second iMac 27 i7 - those one before was flickering
http://img194.imageshack.us/i/img0380ap.jpg/
Sorry - poor quality of pictures from iPhone
I can definatley see the yellowing in your pics. Looks the same as mine thats being picked up tomorrow evening.
I dont understand why a lot of people are settling for a replacement thats just 'better but not perfect'. This is an expensive screen...you wouldn't buy an expensive car that was white on one side and yellow on the other, would you?
Apple is a huge company that boasts quality and perfection. So we should expect a consistent white screen. My lcd TV is made by LG and that is perfect.
I dont understand why a lot of people are settling for a replacement thats just 'better but not perfect'. This is an expensive screen...you wouldn't buy an expensive car that was white on one side and yellow on the other, would you?
Apple is a huge company that boasts quality and perfection. So we should expect a consistent white screen. My lcd TV is made by LG and that is perfect.
I wonder if everyone has figured out that all these swaps and returns are just going to end up coming out of our pockets in future Mac pricing.
I can almost guarantee that tomorrow night, when you pick up your iMac, that it will still have a yellow tinged screen.
That is all I expect from Apple. I am on my fifth iMac....
If you have not already done so, I would suggest that you get Get the AppleCare.
iMac 27'', called Apple support
I've just called Apple support, my iMac 27'' is still yellow.
They asked me to do some tests (including a sort of boot from Leopard DVD) with the support of a technician at the phone.
They told me that a replacement is not possible cause my iMac is refurbished.
The only possibility is a refund.
Hope to solve the problem as soon as possibile.
I've just called Apple support, my iMac 27'' is still yellow.
They asked me to do some tests (including a sort of boot from Leopard DVD) with the support of a technician at the phone.
They told me that a replacement is not possible cause my iMac is refurbished.
The only possibility is a refund.
Hope to solve the problem as soon as possibile.
The problem with the yellow tinge isn't intermittent. However, it does look worse/more apparent depending on what you're doing on-screen and the lighting conditions in the room.
Some people may never notice it at all unless they come to this thread and try the test pics. Even then, the problem on their screen might be minor. So should they ask to get their screen replaced anyway or just live with it? If they don't notice it, what's the problem?
Well, they might notice it in the future if they start doing something else with their iMac that they don't now. Would Apple replace it in the future if you're out of warranty as its clearly a known fault?
Or should people paying money for an iMac expect to receive a perfect LCD screen for their money?
Some people may never notice it at all unless they come to this thread and try the test pics. Even then, the problem on their screen might be minor. So should they ask to get their screen replaced anyway or just live with it? If they don't notice it, what's the problem?
Well, they might notice it in the future if they start doing something else with their iMac that they don't now. Would Apple replace it in the future if you're out of warranty as its clearly a known fault?
Or should people paying money for an iMac expect to receive a perfect LCD screen for their money?
Resale value.
If they admit that there is a problem, and offer a fix, then, yes.
Within reason, I expect as close to perfection as possible - especially on a high end model. Fron the CEO himself: Apple doesn't know how to build a cheap computer...
If my next replacement is no good i will get a refund.
Ive been thinking about a Mac Pro.... it'l last me longer and i can buy a proper screen.
Hmmmm - would have to disagree.
Whilst my iMac is never completely tinge free it can definitely vary in it's intensity over time. Perhaps this is affected by the environment or even my eyes becoming tired, however I have always felt the higher temperature my iMac goes, when doing CPU / GPU intensive tasks, the more visible the yellowing is.
Anyway, not to worry as after three months of patience, and not seeking replacement after replacement, Apple have been more than happy to agree to a replacement iMac. My sole point of contact at Executive Care advised me that they have introduced a protocol whereby they can instruct for an individual iMac, which has been ordered as a replacement, to be pre-screened before shipment. We'll see how that works out?
That's not true necessarily. I had two bad iMac's and the severity of the different color issues seemed to fluctuate. Frustrating to say the least. And based on this information, it could be related to heat and actually vary in terms of how much it's apparent.
https://forums.macrumors.com/threads/872918/
I think stating unequivocally that you know..its not there if you see it changing, "period" is a bit overwrought no? You're saying you've seen every machine, AND you know what's causing it so you know it can't fluctuate? I've seen it with my own eyes, and it is the only monitor I've ever used that did that sort of thing. And I've used plenty of very nice IPS/PVA displays.
I have not noticed any yellow on my 27" iMac. But then I tried the grey-bar test and noticed some lightening toward the bottom of the screen. Nothing I would have noticed otherwise.
Today, I thought of trying the test on the Dell laptop I use at work. The Dell had the same type and level of variation!
I can see from the photos that some people have got significant yellow issues, and some people have a great need for ultra-color precision. But how many other people didn't realize they had the issue until they took the test? And if you can't notice it with the unaided naked eye under your normal usage, why is it a problem? I reject the idea that "the product should be perfect"-- there is no such thing-- the only question should be "is it acceptable?"
Today, I thought of trying the test on the Dell laptop I use at work. The Dell had the same type and level of variation!
I can see from the photos that some people have got significant yellow issues, and some people have a great need for ultra-color precision. But how many other people didn't realize they had the issue until they took the test? And if you can't notice it with the unaided naked eye under your normal usage, why is it a problem? I reject the idea that "the product should be perfect"-- there is no such thing-- the only question should be "is it acceptable?"
Have you ever thought about that Apple already demands steep prices, they have a higher engineering & programming effort (compared to mass producing PC stuff) and a higher margin. They also use more expensive housings, but what they don't do is select first quality guts for their computers.
If we continue to accept mediocre screens (while there ARE good LED screens from LG and others to buy), they will not lower their prices for us that were faithful users to them today.
If I had a choice, I would have selected another Screen. Ever did the calculation for a Mac mini+keyboard+mouse+Screen from another brand? Given you order the Mac with 500GB drive, you will be nearly as or even more expensive than the entry level iMac - for a slower machine...
So, shall we not complain about bad screens because the Macs of tomorrow may be even pricier?
Just unpacked and tried to go to the tapplox page, safari can't open the page.
Where to go to get the grey bars now to try?
Where to go to get the grey bars now to try?
Ok, genius. You forget that the Mac Mini also sells for a premium price.
The current iMacs are more competetively priced than ever, but are still expensive, hardware wise.
And the entry model with 9400m graphics is laughable.
When done with their upselling, you're paying much more.
Good looking though.