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27" Core i7 iMacs Arriving DOA or With Cracked Screens?
- Thread starter thejadedmonkey
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i know what you mean. i have an Accord and my in-laws an Acura TL. both were made in Ohio in the same factory and they suck. the Toyotas made in Texas are just as bad and break down all the time
buzzing/grinding noise coming from mine
Ever since I received my i7, I've been hearing a faint low buzzing or grinding noise coming from the computer. I've seen a posting about it on apple's discussion boards. I called Apple yesterday, they suggested I take it into the Store for repair. I hope thats all thats wrong.
Ever since I received my i7, I've been hearing a faint low buzzing or grinding noise coming from the computer. I've seen a posting about it on apple's discussion boards. I called Apple yesterday, they suggested I take it into the Store for repair. I hope thats all thats wrong.
already had 1 unit arrive with a cracked screen
the sheer weight of the all aluminum 27" is
likely the cause of this shipping damage issue
we began warning our customers this morning
the sheer weight of the all aluminum 27" is
likely the cause of this shipping damage issue
we began warning our customers this morning
Actually it was worse. No one remembers the troubles with the Apple II and what POS's they were. Sure they worked but only after several trips to the store to replace this or that. Or how about the overheating 128K mac? (that gave it the name beige toaster...) or the cube? Quality problems have plagued Apple since its inception. Does no one remember the 30 day warranty of old?
The fact that Apple has so few problems these days is commendable. But seriously, Applecare is the only extended insurance I will purchase for a computer. PC's go without.
At least the screens are only breaking during shipping. God help us if it was during actual use.
Seriously, does every new Mac and iPod ship individually and directly from the assembly line in China?
My Luddite friend whom I finally talked into getting a MBP, Time Capsule, and iPod touch...after his 486 finally died 4 years ago...tracked the shipping online and saw the source was CN. He asked if that meant Canada. I said, no, China. He panicked thinking that the 'slow boat from...' would be the shipping method. Well he received everything within 5 days.
It doesn't sound like the most economical way to ship their products, but I think it speaks volumes to how product demand has almost outpaced production.
The US yes...California no. My apologies to the Golden State, which is rather in a bad way right now, but they've really over priced and micro-regulated themselves out of business. AZ, TX, GA, or NC would be more conducive...and yes even Mexico would be preferential to China.
re: If I paid $2000 for a computer .....
Sounds like somebody needs to get a better paying job or something? Seriously, Apple already made a computer like that. The 20th. Anniversary Mac, at a MSRP of $7,499 back in 1997, was delivered via limo, and set up for you after they rolled a red carpet out to your door. Turns out, it didn't sell real well and got discontinued the next year at $1,995.
But still ... that was a *discontinued* price of about $2000 in 1998! And you're complaining about buying a brand new iMac for $2000 today?
Sounds like somebody needs to get a better paying job or something? Seriously, Apple already made a computer like that. The 20th. Anniversary Mac, at a MSRP of $7,499 back in 1997, was delivered via limo, and set up for you after they rolled a red carpet out to your door. Turns out, it didn't sell real well and got discontinued the next year at $1,995.
But still ... that was a *discontinued* price of about $2000 in 1998! And you're complaining about buying a brand new iMac for $2000 today?
When they are first released I think they do that a lot.
Why? What's wrong with manufacturing stuff in China? Don't the Chinese deserve to have jobs too?
So...what are these people doing with the cracked screens. I mean, if you accepted delivery without opening it first and then noticed the screen was cracked you could technically be screwed right. I mean, Apple could just be like, "Yeah right it came like that out of the box..."
So what is happening? Just curious. Usually Apple is pretty cool about replacing stuff, but they really don't have to be.
So what is happening? Just curious. Usually Apple is pretty cool about replacing stuff, but they really don't have to be.
most likely
last time i bought a dell i think it was put together in Malaysia. then they bulk fly them to Texas or NC. i thought i read it's a daily 747 flight. in the US they pack them into boxes and hand them off to UPS
Intel produces most CPU's in the USA but then they are flown to Asia to be packaged. the actual CPU is tiny and what you see if you pop a computer open is the packaging. most graphics and other chips are made in China or Taiwan
i'm sure it's not the chinese manufacturer fault; ups, fedex employers throw the boxes like training for the next olympic games .. 
This is a radically new product and it will be sorted out. As for the products being made in America as oppose to China. No such luck. America's economy is optimized to cheap commy labor. Even the underwear between the crack of our a** gathering s*** stains are made in China.
I am glad someone is speaking the truth. If you have been around long enough with Apple, you will realize that you are taking a risk when buying their first set of a new given product. I honestly want the 27" iMac so bad it hurts, but there is know way as a consumer I will buy this until the next update comes out. Hopefully, that is within 6 months down the road.
Call me hypocritical, but I have the new iMac 21.5" w/the ATI GPU, and I can tell you this is the first time I have bought a product from Apple that was on REV A. Although, this is different because this was bought by my company because of a timely issue with work.
On the other hand, I am sure the 27" iMac problems are the minority and not the majority. In general, there is a reason why you hear about problems first, especially when you have a great forum dedicated to things of this nature. If there wasn't a problem, you wouldn't be on here - you would be a happy consumer, and would have no reason to waste your time on MacRumors unless you are looking for ways to solve problems/issues.
Hopefully, people can be level headed and realize the issue may be due to Apple not having the QA they once had. I mean, a Quad Core iMac is damn impressive, and I commend Apple for even developing it! Besides QA not being at the top of Apple's priority list, I will always buy an Apple product over anything else.
...because they make products geared for the user! ...and they are damn good at it!
Let the issues of the new 27" iMac roll out, and you will find a deep appreciation for what Apple is giving you, and ultimately become an 'Apple FanBoy.'
That's a non sequitur. Of course the Chinese deserve to have jobs. The also deserve to have their human rights upheld to higher standards.
What's the big deal? There's warranty, and there's also a 14 day replacement thing, or I'm not sure how many days it is, but if you bring the product back to the store you bought it from, then they give you another one straight away. It happens very often with electronics products.
So why are you complaining about goods being made in China?
Without getting too political (in which case we'd have to discuss this in the PRSI) the US doesn't exactly have a great record either...
The reason is simply that people in the US (and Europe) aren't prepared to do the job of making clothes for anywhere near the $100/month you earn for the job in the developing world.
Blah blah blah! Stop talking out your a**. This has nothing to do with quality control but shipping and or packaging. I went to the Apple by my house and played with the 27 incher. OMG! That thing is huge and awesome. Aluminum and glass.What a freaking screen! And the unit is heavy heavy heavy. Sadly,IMHO,some of you are just taking this as a means to be acerbic. Stop talking beyond your pay grade.
This is the good and bad of Apple: Apple is 100% responsible for 100% of every single product branded by Apple. Hence, when something bad like this happens, it's very easy for a consumer to point blame and theoretically have it resolved quickly since there is no finger for Apple to point elsewhere. But, this makes for bad PR when brand new products are lemons and the news is broadcast all over the internet while all Apple can say is "ummmmmm"
Not if it's because the FedEX guy throws around your beautiful new iMac like it's a nerfball. I've received packages that looked like they ran it over a few times and I had to send it back to get a replacement.
That said Apple makes the best products in the world and until I see a photo of everyone's cracked screens and videos of dead iMacs I will chalk this up as FUD.
The thing I don't understand is that if this is truly a shipping issue then all 27" iMacs would be affected, not just the i7's, right? Are there a lot of C2D's and i5's that have the same problem??
My 27" i7 came with a cracked screen in the lower left hand corner. It looked to me like a manufacturing defect, not shipping damage. Most of the reports of cracked screens are all in the lower left hand corner. I am awaiting my replacement iMac, which hopefully will not also have a cracked screen.
Very true the Honda vtec engine still has had no reported engine failures making it the most reliable engine every built. And before anyone posts different I'm talking unmodified engines here.
But for true build quality I would go with the Germans. Having owned various jap cars there reliability can't be beaten but build quality is horrid they like plasic a little to much. VW golfs now the build quality is above what you expect and hey hold There value.
That's kind of off topic though. The issue here is shipping. Not the freight side local agent side. I've worked for royal mail and trust me everything gets treated like ****.