I've been lucky, while I've walked away from the mac platform, I will say the service I've received from apple has been stellar. I will say getting to the service is a painful point. It does annoy me that I the earliest appointments are around 2 weeks away, and then when I arrive for my appointment, I'm subjected to a 40 minute wait. After that its smooth sailing
Apple stores killed off a lot of independent apple authorized dealers. I understand why Apple opened up their stores back in the day, they needed a better distribution channel. Yet, its those small independent stores that can and do bend over backwards in the name of customer service.
I’d have to agree with this, I’ve been to the Apple store several times, a few of which were for issues I needed fixed, and the service was always exceptional. Now I used to work retail as a supervisor for several years, so maybe I just am familiar or more sympathetic towards retail employees, but I have always been polite and professional to the Genius Bar employees and have been treated in kind when I bring something in to be looked at and/or fixed.I've been lucky, while I've walked away from the mac platform, I will say the service I've received from apple has been stellar. I will say getting to the service is a painful point. It does annoy me that I the earliest appointments are around 2 weeks away, and then when I arrive for my appointment, I'm subjected to a 40 minute wait. After that its smooth sailing
I would also chime in to say on the few issues I have had, Apple have always done right by me so far. My concern is that good aftercare shouldn't be a substitute for thorough testing and robust design... I also didn't like that Apple were charging people for keyboard top case replacements prior to launching the repair program (especially given their design choice meant this cost hundreds of $).
I agree, I think the current process by which several dozen or hundred people have to pay several hundred dollars on repairs each before Apple acknowledges a repair program is needed is ludicrous, even though it is hard to avoid and people can (I think) get reimbursed after the fact on most repairs down before a repair program is started.
I prefer the small and independent stores. We only have one official Apple store and that’s 146 km away. So that’s not convenient. I prefer the independent stores because I find they listen to what’s the problem and treat you like equal. My experience with the Apple store is that you feel more like a number, they interrupt if you explain the problem and they’re more snobby. They resemble the arrogance of the company. Of course, not all workers there are the same. But I don’t like the attitude and I’m not buying a lifestyle, just gear I want to work with.
I can only point to the opposite with my own experiences with the wired Apple extended aluminium keyboard. Sometimes some keys get really "mushy" (if that's even a word) but are otherwise still working perfectly fine without skipping a letter or typing a letter twice. So I unclip the top of the key, remove all the dust that has been compressed into a thin sort of padding from under the key, re-clip the top and the key is as good as new again.
Not for nothing, but you can use iCloud services in Windows. Not iMessage of course, but if you store information on iCloud you can access it thanks a windows iCloud app from Apple.
I wasn't aware. Also, how is the X1 working out? I might look into one of those for a replacement for my failing HP from 2011. I've always been a fan of the Thinkpad keyboards, but I haven't used one heavily since it was owned by IBM.
No complaints comparing Apples to Thinkpads, I find my X1E runs about the same temps as my MBP, but seems to handle the load a lot better. That is, the temps of my MBP could rise fairly quickly but the temps in the X1E are more stable. The GPU is better then Apples (my MBP predated the Vega), and I have 1TB of storage. I could never afford a configuration on the MBP that included 1TB of storage. Being able to hold all of my images internally is a bit plus.
I was wondering about the temps since it's got a decent GPU in it. Only thing I'll have to get over is my hatred of the Windows 10 UI... I liked the XP UI, and though the Vista/7 UI was okay, but have never been able to get used to 8/10. Maybe after using it for a bit it will become more natural.
Did you try wiping and reinstalling W10? I only got one BSOD, and that was due to Vmware.
Good advice as I was just notified of a new bios, the P1 may have received their bios update sooner then the X1
10 years ago, you were Apple's target audience. They loved their hard core and creative types. Once Apple got a taste of the mainstream market, the business people at Apple appear to have changed tack.
