Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
As far as I can see it is that everything Cue is responsible for (iCloud, Apple Music, Maps, Siri, iWork, iLife) has been very stagnant the last 5 years. By a company the size of Apple and not that many product differentiations to focus on, I'm very disappointed how much progress is coming to market. They surely aren't a frontrunner in any category today.

Never looked at it this way, but spot on.
 
THANK GOD.

deligste the test to other qualified individuals as well..
Lets end the convoluted Cue era..

A chain is as strong as its weakest link.
 
  • Like
Reactions: jpn
I'm there with ya. Speculating. Seems to be more of an operations guy, keeping deals in place, renewed, etc. Hopefully he will keep (thru strong negotiation) the 4k videos down to the desired 19.99 price target. Wait... isn't this stuff Jimmy Iovine could do?

Or was it the deals with the TV content providers? Oh yeah, that is stalled too.

I think this was more true in the past. When apple was blowing up faster than ever. Apple's strength in negotiation was more unknown and in the background.

But with Apple's massive success, a lot of light and attention was put on Apple's business practices. How they manipulated deals. how they strong arm vendors, and in some cases turn around against their own suppliers

Suppliers/Vendors and services who Apple now approach have to look at them very carefully. "Do I sign with the devil with the knowledge they can turn on me and abandon me at any point they feel, or do I just avoid apple all together"

I think we're starting to see the latter and Cue's been unable to really push forwards the deals in Apple's favour like they used to.
 
Now maybe we can move Siri's development from that one intern in the basement to a large team of skilled programmers?

While I kinda agree. No personal assistant are really living up to the hype or dreams of users. They all fall short by a couple hundred miles! It's not how many people but how many parallel areas can we create. Asking the time is a different thing from asking the time and different from asking for an Uber or cooking tips or booking appointments. They all require their own algorithms and I think it's obvious when the assistant is missing it. Apple needs to fill in the gaps more than fix what already works. It's gonna take 30-40 years before they become something we can't live without not 1-2 years of throwing a few engineers at it.
 
  • Like
Reactions: WatchFromAfar
I think this is a massive exaggeration. Please show me examples of Siri being a "disaster" where Google Now or Cortana are excellent.

The one that gets me almost every single time I try

"Siri, What's the weather". 50/50 gives me "Here's a websearch for Whether"
Google now never fails this one.

Just got the iOS11 beta and now have to put it through it's testing to see if they've managed to do a better job.
 
  • Like
Reactions: thekeyring
Has Eddy Cue ever done anything positive of note? It seems like every time he gets put on a project, people get depressed and every time he gets pulled off a project, people rejoice.
 
  • Like
Reactions: jpn and Huck
I don't care what they do with Siri, but for the love of god, FIX VOICE RECOGNITION! It is totally embarrassing right now compared to Google.
 
  • Like
Reactions: Huck
Just because Apple is growing their services business does not mean that customer satisfaction with those services is "off the charts" (as Cook likes to say of Apple's sat scores, in general) with said services. Most of the people I know who use Apple's services likely only do so because access to those services is baked into their devices. Similar to the way IE market share used to be huge because it came preinstalled on every Windows PC and most people didn't bother searching out a different, better browser.

My anecdotal experiences with some of Apple's services:

iCloud: I'm not particularly fond of iCloud or its pricing structure pre-iOS 11/High Sierra. The inability to buy one big pot of data and share it with your family (until iOS 11/High Sierra) is asinine. I use iCloud because for the things I use it for the most (Photos and Notes syncing with family and friends), it generally works and it would be a pain to migrate my family to a different platform.

Apple Maps: I don't use Apple Maps at all because the times that I have, I've found it to be vastly inferior to the competition when it comes to real-time traffic updates. I hear it's great for transportation directions (in areas where those directions are supported), but I only ride mass transit once or twice per year so I have no experience with transit directions with Apple Maps.

Apple Music: Eh, I used it for the duration of the free trial; but I went back to Spotify and eventually switched to Google Play Music in order to get streaming music plus ad-free YouTube for the same price that Apple charges for Apple Music. It still boggles my mind that Apple is cramming their original video content into Apple Music. Similarly, I'm not sure why Apple continues to sell movies and TV shows in the iTunes Store. The icon for the iTunes Store is a music note, for crying out loud. Yet that's where I'm supposed to go to buy/rent TV shows and movies? If you say so, Eddy. I think these are things that Cue has little time to address (or he doesn't think they're important); but little things like this affect the user experience.

Apple Pay: When I can use it, I love it. The problem is the when. In Metro Atlanta, at least, our two largest grocery store chains (Kroger and Publix) have no plans to support NFC payments. The same goes for just about every establishment I frequent. I've heard it said that Cue is supposedly a skilled negotiator. I wish he would put some of those negotiating skills to work in the U.S. to try to convince more businesses that they need to support NFC payments. Customer frustration over the length of time a transaction takes with the newer chip cards is mounting. I complete an Apple Pay transaction in about six or seven seconds on average. With my chip debit card, a transaction takes at least two times longer than that. My hope is that the new iPhone hardware will have the security and speed of Apple Pay but will be able to mimic a card insert/swipe. I've given up on Apple Pay in its current form being useful for me on a day-to-day basis.

Well, facts ie. success and profits, trumps anedoctical experience at every turn, don't you agree?
 
You are really comparing hardware bugs that affected a tiny portion of a model run with a design problem that affected a whole model for a whole year?

And you're comparing Tim Cook to Steve Jobs. Honestly I think mine was the closer comparison.

Cook has done well developing the product lines that were already in place when Jobs passed away, he deserves credit for that, but lets be honest any half competent CEO would've done alright given the roadmap he inherited.

The new products during Cooks tenure have been a mixed bag to put it mildly. The two big ones the Apple TV and the Watch were half baked products that were shoved out of the door before they were even ready.
 
Last edited:
  • Like
Reactions: Huck
Well that's a start. Now they just need to move every one of the rest of his responsibilities to someone else and we might see some movement. Let's replace Phil Schiller while we're at it.
 
  • Like
Reactions: Huck
Well, considering than Services is where Apple has grown the most in the last 2 years, and Cue seems to oversee most of Services I don't see how one can say it's doing bad.

Phil Schiller now oversees the App Store which is almost certainly where the vast majority of Apples services revenue comes from.
 
  • Like
Reactions: sharleyP
Best news all day. I actually tried to use Siri for once in a blue moon today, to create an email to order a prescription. Now the name of the doctor isn't in my contacts, but it is in several emails. Of course, when I just say "create an email to 'x'," Siri fumbles and looks in the contacts instead of multiple places, so I just have to do it manually. All while sitting at the kitchen table with family, attempting to show off Siri's intelligence in these situations.

Ans this is just the tip of the iceberg.
 
Apple Maps, after it's bad first iteration, has been steadily improving and adding features

Correction: Apple Maps has been SLOWLY improving and adding features. They've taken five years to deliver one year's Wirth if improvements.
 
Well, facts ie. success and profits, trumps anedoctical experience at every turn, don't you agree?

You mean like Enron? "America's Most Innovative Company" for six consecutive years and $101B in revenue 2001! Wait...
 
  • Like
Reactions: arkitect
Best news I’ve seen on MacRumors in a long time!

Cue the choir...Allelujah!

Pun intended...
 
If there was ever a use case for the word ‘finally’ this would it. Amazing how long this guy has been in charge of some serious pieces of things he has 0 experience in.
 
  • Like
Reactions: Huck
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.