I'm not sure which iPhone you're trying to add with, but even if its coverange ends, you have a 4-year window to add anytime before 4-year period arrives. Surely, I hope Apple to fix this error asap.
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Apple Announces 'AppleCare One' Subscription Plan for Multiple Devices
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Apparently some customers are getting it. Nothing for me….yet.
AppleCare One users get gift cards when switching from AppleCare+
Apple is making it easy for users to move from AppleCare+ to the new AppleCare One plan, and some customers are getting a gift card in the process.
You mean that you were able to add your iPhone in a web browser? Could you explain more about this? Which site I can log in to manage this AppleCare One??
Apple said I'd receive a gift card "within five days" in my refund notice. Actually took 1 hour 12 minutes.I'm not sure which iPhone you're trying to add with, but even if its coverange ends, you have a 4-year window to add anytime before 4-year period arrives. Surely, I hope Apple to fix this error asap.
AppleCare
Enjoy easy 24/7 support, fast repairs for accidental damage, and peace of mind with theft and loss coverage — for one or all your products.
www.apple.com
and scroll down to where it says "AppleCare One
Cover multiple products."
It worked for me now. I upgraded to iOS PB1 from the Dev Beta 4 and it allowed me to buy.
I just realized that my primary Apple ID is a mac.com address, but my purchase account is a Gmail address—this mismatch may be what’s causing the error. Anyone can check if this may be the case?
Bummer, my MBP isn't eligible. I bought it refurbished from Woot! this June and was hoping I could add it to this plan.
Well, it just worked! seems to be errors that Apple just fixed. (was able to add those in iPhone Setting app.)
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Just added all 5 of my devices (15 pro, airpods pro, 16" MBP, ipad mini 7, S10 watch) for a total of 31/month, and I'll be getting partial refunds for all prorated past applecare balances shortly. If that comes as a gift card, it'll go towards new iphone in sep. They really got us locked in LOL
Just discovered something interesting:
As mentioned, I was finally able to add the two devices that had failed before.
When I reviewed the device list, all those marked ineligible now show “Coverage Expired.” Until a few minutes ago, some of them showed different tags, like “Age of this device…”
Even more curious, a couple of my refurbished devices (purchased from Amazon, OWC, and Woot) now display a coverage end date of April 2, 1978—a date they never showed previously.
Has anyone seen this before?
As mentioned, I was finally able to add the two devices that had failed before.
When I reviewed the device list, all those marked ineligible now show “Coverage Expired.” Until a few minutes ago, some of them showed different tags, like “Age of this device…”
Even more curious, a couple of my refurbished devices (purchased from Amazon, OWC, and Woot) now display a coverage end date of April 2, 1978—a date they never showed previously.
Has anyone seen this before?
They're changing this as we type !
My Apple Studio Display shows now... It didn't when I tried this maybe 20 mins ago.
Edit: YEP, I was able to add my iPhone after not being able to all day.
It's fixed everyone!
My Apple Studio Display shows now... It didn't when I tried this maybe 20 mins ago.
Edit: YEP, I was able to add my iPhone after not being able to all day.
It's fixed everyone!
Did you get an email that you'd get the partial refund? I had one a pre-paid for but haven't seen a partial refund.
All my devices show now but it keeps saying "Something went wrong" if i try to select any of them
No, since the coverage end dates for those devices are stated as 4/2/1978, I cannot.
One of those devices is Apple Watch S7, which I purchased at Amazon.com as refurbished premium. Apple Watch S7 was released in October 2021, which is definitely within the 4-year window. I'll ask Apple about the eligibility of this watch.
The only device that does not appear on the list is my Studio Disply that I bought in August 2022 at an Apple Store.
same for me. I scheduled a call for tomorrow, but I don’t think it will be covered since it wasn’t bad refurbished from Apple
I haven't received emalis for partial refunds for my iPad and AirPods Pro yet. Hope they will soon.
I was under the impression that all the AppleCare One coverages included Loss and Theft coverage. But, my MBP and the Pro Display XDR that I added both seem to exclude that coverage.
Did I just imagine the L&T coverage being part of it? It's definitely on my watch and iPad Pro.
Edit: Just checked the website again, it says L&T is just for iPhone, iPad and Apple Watch. Too bad it's not available for the MBP too..
Did I just imagine the L&T coverage being part of it? It's definitely on my watch and iPad Pro.
Edit: Just checked the website again, it says L&T is just for iPhone, iPad and Apple Watch. Too bad it's not available for the MBP too..
To me adding AirPods to this 3-device plan ($6.66/mo) or even as an additional item for ($5.99/mo) seems foolish... You can purchase AppleCare+ 2-year for $29 (effectively $1.21/mo).
Theft & Loss coverage was initially exclusive to the iPhone, but with the new plan, it now includes the Apple Watch and iPad as well.
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Well, I was waiting on the phone for the Apple Support person to come on, and I thought “eh, lemme try one more time”.
Suddenly I was able to add my iPhone and iPad haha Go figure.
I did confirm with the representative that the old plans are cancelled and customers receive prorated refunds for whatever portion of the original AppleCare that is unused.
Have you had any better luck with your devices?