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Apple Card Rolling Out Today to Limited Number of Customers

Tom G. said:
It was through my insurance agent.
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Ok, thanks

If you resolve let me know.

If I can find anything out, will let you know..
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Tom G. said:
The reason why they couldn’t use the physical card is because they don’t have a card reader. She took my card without really looking at it and started for her desk. When she did look at it she stopped short, gave me a puzzled look and said, “It doesn’t have any numbers on it.”

I asked, “You don’t have a card reader?”

“No,” she replied, “I have to manually enter the information.”

I then pulled out my iPhone, went to the wallet, opened the Apple Card and gave her the 16 digit number there. She entered the number but said the system didn’t recognize it as a legitimate card. We tried again to ensure she had entered the number correctly, with the same results. That’s when I pulled out my old trusty Master Card and took care of it that way.

Writing this has caused me to think that there may be something wrong with that number, and maybe I need to talk to Apple Support.

I just got off the phone with Goldman Sachs and they explained the problem to me. Apparently this transaction fell through a small gap where in you cannot use the Apple Card. This is because the 16 digit number that appears in your wallet is an Apple Pay number, not an actual credit card number. So if you go to a store that does not have a card reader/scanner and also does not accept Apple Pay then the card will not work. Admittedly there these establishments are as rare as Dodo birds any more, but as I found out they do exist.

The Goldman Sachs representative asked if I wanted to register a complaint about this and I said yes, so she wrote it up while I was on the line.

Lastly to answer blueracer’s comment: I believe that you are right, that if I had done it on line and used that number it would have worked.
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This brings up a question from me--

If I add my AC number into my Kroger's App, or Sam's, so I can pay for groceries at checkout with their scan feature, will it not work. I know, or hope, the physical card will. But, i am trying to eliminate using cards, or at least not inserting them into readers.
 
Proteinaceous said:
Curious. Perhaps I don’t fully understand, but how would this be different than purchasing something over the internet for a seller that does not take Apple Pay (eg, Amazon)...no card reader and no Apple Pay. I thought you were supposed to be able to just use the numbers in the Wallet app.
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I just used the numbers in the wallet app on Amazon and the order is on the way. Also using the same numbers I set my Amazon account to use it for future purchases.
 
rugmankc said:
Ok, thanks



This brings up a question from me--

If I add my AC number into my Kroger's App, or Sam's, so I can pay for groceries at checkout with their scan feature, will it not work. I know, or hope, the physical card will. But, i am trying to eliminate using cards, or at least not inserting them into readers.
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I think it should work but you probably get only 1%.
 
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Card shipped to me with completely different name other than all the other apple products. It was something like CEW Inc, (I can’t remember exactly what name the sender was) No signature required for the initial shipment, although I rescheduled the delivery and picked it up at FedEx office nearby in the early morning.
 
rugmankc said:
Ok, thanks

If you resolve let me know.

If I can find anything out, will let you know..
[doublepost=1565980110][/doublepost]


This brings up a question from me--

If I add my AC number into my Kroger's App, or Sam's, so I can pay for groceries at checkout with their scan feature, will it not work. I know, or hope, the physical card will. But, i am trying to eliminate using cards, or at least not inserting them into readers.
Click to expand...


this is odd, because the number in the apple wallet app should be a legit credit card number, not an apple cash number. it's supposed to work everywhere there is a terminal to enter the card manually. because like what goldman said, if the establishment doesn't accept apple pay and doesn't have a card reader, they themselves entering the number manually should of worked. like we do this as customers online for sites like amazon and walmart and it goes through. it was probably a minor glitch, but i hope they escalate that problem and fix it. i would recommend to the guy that couldn't use the card to once again contact goldman support and ask that somehow he get the 1% cashback somehow since this was an error on their part, not the customers part, or if that doesn't work, ask to either lower his interest rate if it isn't already at it's lowest or increase his credit limit a bit as compensation for an error on their part.
 
also, is anyone have issues trying to add their apple card to their apple watch? i'm using a series 0 apple watch. i have three cards in there, the apple cash, boa credit and boa debit cards. is there a limit? i can't seem to add another card. i hit the add button and it just seems like it's loading but nothings happening.
[doublepost=1565987621][/doublepost]oh is there a certain watch OS version i need to be on? because i'm only on 4.3.2 i believe. there isn't any other updates showing.
 
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blueracer said:
also, is anyone have issues trying to add their apple card to their apple watch? i'm using a series 0 apple watch. i have three cards in there, the apple cash, boa credit and boa debit cards. is there a limit? i can't seem to add another card. i hit the add button and it just seems like it's loading but nothings happening.
[doublepost=1565987621][/doublepost]oh is there a certain watch OS version i need to be on? because i'm only on 4.3.2 i believe. there isn't any other updates showing.
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Apple has figured out how to nudge people to upgrade hardware. The most recent version of Apple Watch software is 5.3 which only works with more recent Apple Watch models.
 
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MacBird said:
Apple has figured out how to nudge people to upgrade hardware. The most recent version of Apple Watch software is 5.3 which only works with more recent Apple Watch models.
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.......

*****

well i've been wanting to upgrade my apple watch. ya'll think they'll announce a new apple watch next month? otherwise i'd rather get a series 4 watch.
 
blueracer said:
.......

*****

well i've been wanting to upgrade my apple watch. ya'll think they'll announce a new apple watch next month? otherwise i'd rather get a series 4 watch.
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They release new watch models in September and there is a good chance this will happen again this year.
 
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liftedpsd2010 said:
My buddy who works for ups says it’s ups policy to require signature on all Apple shipments. I had to sign for mine yesterday. Not sure if this is nationwide or just for my area.
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Maybe it's quite possible. My regular UPS driver told me that the signature policy changed to where drivers weren't required to make people to sign packages. But it may vary depend on the driver I guess.
 
Just got my card. Didn’t have to sign and no problem activating it. It was already showing on my Apple Watch. I signed up to get the email last week, got it a couple days later and was approved so the whole process took about a week.
 
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Just received and activated my AC. Yesterday I noted my card number from AC in my Wallet on iPhone and put in in my spreadsheet where I keep account numbers. It was the number AC told me to use for online purchases. After activating the card the last four digits in that same credit card number space in the Wallet app is different. Under Card Information in the Wallet. Down below the card number is a space that says Physical Card. The last four of that number is still different from the rest. And, in my iCloud account their is still a fourth different last four. I added AC to iCloud for my iTunes purchases yesterday. Confused why the last four is different everywhere.
 
rugmankc said:
Just received and activated my AC. Yesterday I noted my card number from AC in my Wallet on iPhone and put in in my spreadsheet where I keep account numbers. It was the number AC told me to use for online purchases. After activating the card the last four digits in that same credit card number space in the Wallet app is different. Under Card Information in the Wallet. Down below the card number is a space that says Physical Card. The last four of that number is still different from the rest. And, in my iCloud account their is still a fourth different last four. I added AC to iCloud for my iTunes purchases yesterday. Confused why the last four is different everywhere.
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The Device Account Number will always be different even when it's the same card but on different device. But it's still tied to that same credit card.
 
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Shadowbech said:
The Device Account Number will always be different even when it's the same card but on different device. But it's still tied to that same credit card.
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Thanks Shadowbech, I now get the Device Account Number and the last four digit Physical Card Number toward the bottom of Card Info page.

But, what happened to the full account number that was there before I got my Physical Card. Only the last four are different.

Was that for Apple Pay and is now gone?

I assume the one there now is the one I would give to an on-line retailer. Or, use with Apps like Krogers and Sams.


Thanks
 
rugmankc said:
Thanks Shadowbech, I now get the Device Account Number and the last four digit Physical Card Number toward the bottom of Card Info page.

But, what happened to the full account number that was there before I got my Physical Card. Only the last four are different.

Was that for Apple Pay and is now gone?

I assume the one there now is the one I would give to an on-line retailer. Or, use with Apps like Krogers and Sams.


Thanks
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I find this confusing, too. I think you can use the AC number with the physical card and the 4-digit physical card number might only be necessary when returning items. Apple should clarify this more.

The other thing is that even after making AC the default card, there is no difference in the app indicating that it is default already.
 
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I think the bottom card in Wallet is the Apple Pay Card. You can touch and slide them up and down.

Ran my physical card first time today at McDonalds. Cashier had to look a bit on where strip was. The white card and light grey strip doesn't have it jump out.

As stated, I will run with the current card number in Card Information as the Physical Card number as it is the only one that shows.
 
rugmankc said:
I think the bottom card in Wallet is the Apple Pay Card. You can touch and slide them up and down.

Ran my physical card first time today at McDonalds. Cashier had to look a bit on where strip was. The white card and light grey strip doesn't have it jump out.

As stated, I will run with the current card number in Card Information as the Physical Card number as it is the only one that shows.
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I don't remember hearing why AC and physical card number are not listed fully. I don't see the option to slide them in Card Information.
 
Sorry, may have misunderstood. When you first open Wallet all your cards are listed vertically. Just tap and hold on the one want for Apple Pay and slide to bottom. The card on bottom is the one for Apple Pay. Sorry if I misunderstood.
 
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