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Except Apple isn't the only company that does this. Laptop manufacturers having been doing this for decades. Where was everyone's outrage over that? Oh, I forgot. It's because it's Apple. xD

My macbook pro battery was replaced last year. It lasted 7 years. It still worked but the battery life was less than an hour. Even then the CPU/GPU could be maxed out. The macbook wouldn't switch off. It would just drain quicker!
 
No. You also need to learn a little more about batteries.

The poster I replied to stated: “my iPhone 6 Plus’ battery is at 85% capacity and healthy due to consistent charging, but is throttled because it’s less than 100%.”

This is completely wrong. Batteries don’t get throttled at a specific level of capacity (health) or charge level. They get throttled if they’re defective and can’t supply enough current. His battery is NOT healthy as proven by the fact he’s getting throttled. Healthy batteries don’t get throttled.

We have people throttled at 85% and others running full speed at 70%. Nobody, and I mean NOBODY has ever been able to show a consistent throttling of x amount based on y % battery health or state of charge. Because those percentages are meaningless.

The number you need is the C rating of the battery, which nobody can really test. When the C rating is too low, the voltage drop of the battery under load is too high, which results in shutdowns.

As I stated above, a battery at 100% charge and at 100% health/capacity can still be defective and cause throttling.

So you are trying to tell us that a 100 % healthy battery that is at 100% capacity, can be defective and therefore be throttled?

If that is the case, the Battery is not the problem here, its the design of the device that cannot handle fluctuations of power delivery which you are telling every battery has. The design tolerances are wrong. Hence why its not just throttling under x% . This is not difficult analysis, people just blaming batteries are missing the point here.....
 
THey also won't replace a battery if it passes their test, which I discovered was pretty random.

Do not believe in Apple tests and service procedures! In the past I had a laptop with failed dGPU (broken BGA balls under GPU core die). Laptop was working but display was blank and naturally (according to the schematic) no external video output signal on DVI because of faulty GPU. Apple Hardware Test used by Apple technicians to confirm if motherboard can be replaced or not was a simple GPU benchmark that stressed GPU (display artifacts expected) with an assumption that there is a video signal on DVI output which was complete nonsense from electronics hardware engineering point of view!!! I tried to explanate to Apple HQ but they rely on tests WITHOUT LISTENING any technical arguments. Finally I replaced faulty dGPU and laptop works. Apple claimed that this WAS NOT a faulty GPU.


The problem I have with Apple statemens:
1. Li-Ion batteries require batttery controller integrated circuit (inside battery or external on mainboard) so this part of circuit is responsible for battery (cell) management (measures voltage, currrent and temperature). The role of this IC is to watch if minimum power (voltage/current) can be delivered from battery (cells) under all workload (even peaks). If it cannot be done then the hardware/software design has some serious flaw. If battery (cells) voltage is out of safe range then smartphone require a charging and it will be powered off automatically (battery IC sends a shutdown signal to laptop logic).
Performance drop can be expected but only when battery is faulty.

2. Problem occurs when battery health is about 82% which is really high and means that battery is in really good condition. 18% of battery wear is maybe after half months or year of using smartphone (especially taking into consideration that Apple does not use a Li-Ion battery from the top suppliers like Sanyo or Panasonic and save a cost with using batteries from chinese suppliers). However I do not know Apple algorithm that calculate battery health (again it takes into consideration battery voltage, current, temperature parameters measured by battery management IC).

3. Now Apple give customers an ability to control power management setting but with the risk of unexpected shutdown under high load peak. This is not a solution in my opinion. They shall change the product (hardware/software) in a safe way (customers bought working device WITHOUT hardware/software issues) however it seems that it requires a total new assumption and replacing all affected iPhones. So it is all about money.
 
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That's nice of him. Instead of paying $29 to bring my iPone 6+ up to speed like it was, I sold it and bought an iPhone 8 plus. Screwed with no phone to be "fixed". Hmm, $29 or $1050? Yep, there are victims beyond the discount battery solution.

And naturally you can prove you were not going to buy a new phone anyway, right? That's the kicker - all the folk who brought new phones may well have to prove they did it only because of this issue. Good luck with that one!

My guess is that they increased the battery size in the iPhone X once they realized they underestimated the battery needs in the older phones.

Makes perfect sense - that'll be why the iPhone 8 Plus battery (a device developed in the same timeframe as the X) has much the same battery as the iPhone 7 Plus. And that initial reviews seem to indicate that the X seems to hover along between the 7 Plus and the 8 Plus in terms of daily longevity due to the massively increased demands placed upon it by FaceID etc. and that Apple are going to need to work on this for the X+1 if they want to increase functionality such as the True Depth sensors etc.

Next time, you ever thought of, I dunno, actually investigating this nonsense before you post it?

Why don’t Androids experience this issue? Because they either don’t last as long or the interchangeable batteries. Totally different animal.

Lots of talk from Apple, but I am no closer to understanding why this issue is unique to the iPhone 6, 6s, iPhone SE, and apparently according to Apple, every other phone they've made since then but not apparently present in their other products, including earlier iPhones. Was there not enough headroom in the batteries for the power usage of the chip? We do know iPhones generally have smaller capacity batteries than other smartphones and that the processors were increasingly advanced. I'm genuinely curious.

They do\It's not. My Android Nexus 6 suffered from it - it's why I'm now using Apple.

Tim Cook is full of it, but he cannot tell the truth because of lawsuits and reputation.

This secretive ‘power management’ was initiated to deal with suspect/defective batteries and bad design, so that Apple could avoid warranty claims and a possible mass recall.

Having experienced EXACTLY what Apple were trying to avoid on my Nexus 6 - I totally disagree.

Batteries is what batteries are. There's a very very fine balancing act involved here between power, performance and longevity. My Nexus 6 crashed out at 50%, Samsung 8's blew up.

Why do people kid themselves that somehow battery technology is a real simple thing that that the risks are zero. Ignorance perhaps?
 
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Phones slowing down with every firmware update might be true for Android devices as well. More features are added with every firmware. What my issue with this whole thing is, Apple was wrong on their part to suggest people to upgrade to newer iPhones instead of offering battery replacements first. Introducing battery replacements for half the cost isn't going to cover the upgrade costs that many users paid out of sheer frustration of slow iPhones. Another issue is that the firmware updates are forced down your throat. Even though it calls for a user input to go ahead with the update, the ****** software update pop ups are irritating and can be clicked accidentally. There should be a feature to totally turn off automatic OTA updates. Wishful thinking.... Apple should enable users to downgrade to lower firmwares instead of trying to stop jailbreakers at every step. Apple is concentrating on all the wrong things and innovation has gone for a toss since iPhone 5S/6.

I'm on an iPhone 6S, but my next phone is definately not an iPhone. Am seriously considering going the Android way after staying with Apple for 6-7 years. I feel sad to let go of the Apple ecosystem (except iTunes... thats a ****** curse), but I will settle for Android devices mainly because of easy file transfers and the ability to load whatever firmware version, especially for advanced users who know what has to be done on Androids to keep them malware free.
 
Tim Cook is full of it, but he cannot tell the truth because of lawsuits and reputation.

I think this is accurate, but I still wish he had come across as more humble. Had the system they are building now been in place from the start, this would have been less of an issue. Cook often talks of Apples great CSAT, I would expect better handling of an issue that is clearly causing many to lose confidence in Apple.

With a bit of luck this might cause Apple to consider building more battery capacity into future devices.
 
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Except Apple isn't the only company that does this. Laptop manufacturers having been doing this for decades. Where was everyone's outrage over that? Oh, I forgot. It's because it's Apple. xD
That makes it Ok then. If somebody else is doing it then it's justified right?
I've an old Windows laptop that does the same thing. Has no power management, or insufficient power management and shuts down. I know it needs a new battery.
If I took it to a computer shop they'd tell me the same. I choose whether to pay for a new one. Fact is the diagnosis is correct and the same from both the independent repairer or the OEM.
Apple however told people their batteries were fine. That was a lie. Their batteries were not. They were trying to make the units last past the warranty period buy using a battery test that didn't realistically show the battery condition. Count on it.
The Apple way of working is to hide everything. This time they gambled and lost.
They put a battery in that is too small. Period. They underestimated the user power profiles, that I can understand. The subsequent cover up is what stinks.
 
Sure blame Apple employees! It is Tim’s fault. I wrote it already before and send my demand to E.U commission . I believe Apple should make firmware tests on all supported devices and inform users about their functionality and speed benchmarks!

It happened many times before that software update removed features and Apple did not inform public.

I was really upset when frontrow was removed from my iMac, I could mention whole list, but who cares! Tim certainly not...... busy to be politically correct! He could join O and be first happy president!
 
From a technical perspective - batteries age. That's just what they do. Whether it is your phone or tablet or laptop or Tesla they just don't perform at peak efficiency forever. And with a phone like this there are so many usage variables involved that it boggles the mind. We should feel good that Apple dedicates any people at all to trying to make the experience as good as possible well beyond the purchase date.
My issue is they shouldn't age so quickly. If Tesla had started throttling their cars after just 18 months causing a noticeable loss in performance it would have ruined the reputation of electric cars and made the company a laughing stock in motoring circles.

I do agree there. Seems they put a smaller capacity battery in the 6s than was in the 6 and touted how the new faster CPU was more efficient so it would get same life with smaller battery. So why not just use the SAME battery as the 6 and make it even more not the same. My same theory as the few millisecond speed loss, another few millimeters of thickness to accommodate a bigger battery would have been a better option and I suspect 99.9% of end users would have preferred that to thinness.
I also suspect they went too small with the capacity causing problems when the battery started to age. It's telling that the controversial battery management 'feature' was shoehorned into iOS during the mid-cycle instead of being part of a totally new OS. The quest for thinness may have finally hit the practicality barrier.
 
And naturally you can prove you were not going to buy a new phone anyway, right? That's the kicker - all the folk who brought new phones may well have to prove they did it only because of this issue. Good luck with that one!

I bought a 6s as a replacement for 6. I certainly was not going to buy one. Sure, I wanted to buy an 8+ but money, money. I was pretty much forced to buy a 6s.

And oh, the kicker? Apple refused to replace the battery as I asked them to, when I was willing to pay 100 USD for it (price in my country for battery replacement), because the phone passed their battery tests. And they were willing to offer me a replacement iPhone 6 for 380 USD which would require me to handover my iphone 6 in addition to paying them 380 USD. That's loot!

I eventually sold off my iphone 6, and bought a 6s, a 32 gb one.
 
If Apple did this for purely altruistic reasons then who am I to disbelieve them?

I should also disclose here that I paid upwards of £1000 for a notched mobile phone and a set of dongles. And don't mind one bit that the competition has moved on two years in comparison featurewise - for a lot less..

THAT's how blindly loyal I am. I should also point out that I also won't eat any fruit unless it's Apple based either. Thank you Tim. I also have no problem with the increasingly complex UI either and am confident it's all'for the best'. And can I also mention that I too agree that 'Less Features For More Cash' is the way forward and personally am looking forward to seeing what is next to go in the next iPhone iteration. Excellent! Hooray!
 
That’s a sentiment they will have to prove, which will be difficult for a company which dismisses surveys and focus group studies.

Assuming Apple answered accordingly, it would have to explain why a compromise (lower performance) is preferable to proposing a battery replacement which restores perforfance AND reliability.

So damn obvious to stop focusing on fashion-first and return to truly good, balanced design...which might include...easily replaceable batteries for the customer???

Now that every maker’s phone looks pretty and svelte, this whole focus on amazing “design-first” has jumped the shark. Same sentiment to the stupid flat design minimalistic guess-often UI trend in ios, websites, osx.... It was easy for Apple to stand out compared to a flip phone or black plastic Lenovo ThinkPad...now not so easy. Now a lot of what Apple is doing in their software and even product planning is turning into a caricature. It’s clear to me customers are getting bit in the rear from Apple’s focus on being thin as possible in a seamless outer case thats so likey to crack when first dropped. Getting aggravating to this long time Apple customer.
 
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The iOS accessibility options have a toggle that adds outlines/underlines to buttons. Why not just use that?

I have since day one in 2013 even though it looks amateurish as hell. Also, it’s inconsistent — no button shapes appear in the Apple voicemail app, for which there hasn’t been a single message I’ve listened to in the past four years that did not require pressing several times to finally connect with the tiny action areas for speaker, play, or delete. That’s just a very tiny Band-Aid over a gaping wound. The entire completely-remade iOS 7-11 UI is full of unnecessary inventions, most of which are less efficient and less obvious than its predecessor. There’s no accessibility fix for currently having to swipe or press 2-3 times to do with used to take 1 press, for example, or having to squint your eyes to understand and comprehend the low-contrast light grey text on a stark white screen.
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Maybe some of us should reconsider doing business with Apple?

Up until Yosemite’s Fisher Price my first computer UI, I was all about justifying Apple’s expensive hardware due to the function and experience provided. As my MBA ages towards need for replacement and as Apple’s hardware and software experiences seem to keep going in directions farther away from what works for me, I’m very, very close to moving back to Microsoft because of the price tag benefits and additional flexibility of hardware options.

If I’m going to put up with headaches and disappointment after leaving pc’s in 2006, why not pocket the $1000 difference every five years? Might even get more than 5 years out of it by being able to actually upgrade.

...going from justifying Apple’s high price tag because of the attractive hardware & software experience, back to justifying the pc experience because of its attractively low price tag...
 
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It sounds like a design flaw from an engineering level. The batteries used were probably either too small for the draw, or maybe they were defective.

Yes, batteries don't last forever, but having so many fail to the point that Apple has "fix" the issue by gimping the phone is a problem.

This basically summarizes the whole issue. Couldn’t have written it better.
 
I don't think they will do this. I have felt my phones slowing down during newer iPhone launched so they should be able to do this remotely.

Careful now, your tinfoil hat has slipped off.

My iPad Pro 9.3 brought soon after launch still feels just as nippy as day 1. Granted the battery may not last as long, but that aside, it's on 11.2.2 and I'm not feeling any sudden urges to go out and buy a 10.5.

Similarly, my 1 year old 7 Plus feels like it's just as fast, however the battery doesn't stick to 100% like it used to - no surprise there for a one year old phone, but that aside the subliminal 'upgrade upgrade upgrade' system seems to be faulty because I'm still not feeling the need to buy an 8 or an X.

Anecdotal evidence is 100% in the eye of the beholder and not evidence of widespread conspiracy.
 
Every day goes by more of the truth comes out. Tim Cook is only halfway there though. He needs to be completely upfront and admit that the throttling was to cover up the battery shutdown issue which is much more widespread.
 
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Apple could have implemented a simple notification to the user: Battery needs replacement! One with a red bubble at the General Seetings App. Just as persistent as the Update Notification.

Instead they decided to proceed via the “Throttling Route” which is most certainly more time and resource intensive to develop and implement.

Now why is that? Most would guess the answer, I assume ;)
 
Batteries are consumable. Life-long lasting batteries using Li-ion do NOT exist. It is unreasonable to expect Apple to keep footing the bill to replace a battery that ages like Li-ion batteries do. Apple can detect a failing battery and a consumed battery. If it's failed, it's covered under warranty. If it's consumed, you have to buy another battery. Batteries don't last forever and they never have. Every one is hell bent on blowing this whole fiasco out of proportion because it's Apple. Get over yourselves. /rant
Typical straw man fallacy. Nobody said Apple should provide batteries that defy the laws of physics or that they should change them for free when they degrade because of time and use.

What everyone said is that Apple should not forcely limit the phone performance when this happens. Ideally they should inform the user of current battery performance and let him choose what he wants, whether to risk sudden shutdowns or to accept limited performances, and this will only happen in a future update, released only because of the justified public outrage

Any other action (including what Apple did so far, which is limiting the phone performances without warning the user) is suspicious and feeds justified fears of planned obsolescence, which is a crime in several jurisdictions (for example in France).
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Apple did nothing wrong. I'm disgusted with all the misleading stories and clickbait headlines.

Don't like what Apple does? Use Androids.
They definitely did something wrong, which is why they will endure several lawsuit all over the world. Android has nothing to do with this, any company should respect the laws of all countries where it sells its products, and planned obsolescence is a crime in many jurisdictions.
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The problem is their chip. It's too aggressive that it requires too much voltage.
It’s not. The problem is that the batteries are tiny compared with the rest of the market.
 
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