It's a culture problem at Apple.
When Steve Job's returned, one of the problem the "old boys" who tooko over had, was a lack of direction. They had spread the products out very thin and had no real product guys to offer direction. Apple was literally spamming out all sorts of different machines.
The first thing Job's did was restructure Apple. Get rid of the guys who couldn't figure out how to actually make products, and then took direct creative control over the entire product pipeline.
Then when Tim Cook took over, he's tried to keep that mindset. All product decisions go through him or the small group of executives. They have completely decsision on all. They're directly involved in all product lineup decisions, design and implementations. Same as during the Job's era, But now without a Jobs
Unfortunately, to further compound the issue, Apple has grown at fantastical rates and serve more people now than they have ever done in the past. But unstead of hiring new managers, or executives to head up individual product groups, They still believe the 4/5 of the executives can control all the products.
and it's pretty damn telling in the last 2-3 years that they can't. Years they focus on iPads, Mac's suffer. When they finally focus on a single new Macbook (Pro), the iPads and iMacs get forgotten. this cycle keeps happening every year. So this year Tim Says "PRos" are their focus, So what will they be sacrificing to focus on "pro" market? going to forget about the Mac consumer lines? No new Mac Air / Mac Book till 2018 then?
this cmopany needs a big culture change to be able to avoid overly focused mindset that often creates blinders on the exec's and they ignore other things while focusing.
and it really doesn't help that the current exec team seems to be very out of touch with a few of the market's they're claiming. It's almost like Apple's idea of "Pro" is the typical accountant / paper pusher, and thats the only thing they seem to be able to deliver to. they have no ability to see what the whole market looks like. They believe they are right all the time, and nobody can say otherwise. Just look at how confused Schiller was after the MacBook Pro launch and how he didn't understand why there was so much "hate"
T: He guys, great to see you all. We're here to make Apple great again !
E: But ehh, we are great. Always been. Especially me myself.
P: Sure. But the Spaceship is ready, so boring times ahead...
G: I will cheer everything up with iOS 11. Hundred more Emojis and 10 more questions that Siri understands. We worked up the latest SanFrancisco streets in Maps...
T: G, just a minute. There is something that customers want from us.
E: Who are our customers ? I never see them. I am only looking at numbers in the iTunes Store...
T: Guys, just a minute. We're going to make some great products again. Mac Pro, iMac, Mac mini.
P: Euh, what are those ? Dunno anymore. Things from the pre-postPC era ?
A: Well they are in our catalogue, and consume a lot of shop space in our AppleStores. Actually, people walk in to get their phone screens en batteries repaired, to check their e-mail and get coffee. We use these things now to show AirPod availability stats.
T: Oh, I am glad you're so innovative, guys. So how do we revive the Mac Pro ?
Ph: We need Bob, the trashcan designer.
J: Bob is not with us anymore. He went to Ikea where he could design 40 trashcans a week instead of a single trashcan in 8 years
T: Those are details. Work them out in your product line.
J: We do not have product lines. We work in teams. The team is now busy with iPhone 8, under the codename iPhone 10. A complete redesign !!
T: I do not want a redesign ! Our customers just accustomed to iPhone 6 design we repeated in iPhone 7. Sales are stellar ! It is a proven concept.
J: OK, but these guys only did Spaceship and furniture in the last 3 years. They're specialists in doorlocks, electronic safe's, artificial coffee machines now.
Go to Dell to get some PC guys and to Don Trump to get some factories redesigned for us.
T: We already have factories for our Titan project.
P: Don't know anything about that. B. is doing that. Extreme secrecy and he is in competition with us for talent.
T: OK guys. Great meeting. We have worked out the main route. The details are for you.
Let's go for lunch.