Hehe, I'm pretty sure you and I were both trying to get a black 128gb Sprint phone @ U Village, weren't we? Man this sucks!
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Apple.com 6/17 Online Reserve
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Hehe, I'm pretty sure you and I were both trying to get a black 128gb Sprint phone @ U Village, weren't we? Man this sucks!
Damn right I was. I never had the opportunity to because their site sucks giant bolognaise.
Doesn't make any difference if you turn on the phone with sim in. I did. I can still use phone on cricket and I turned on the phone on Verizon.
I initially bought a tmo full price, switched it on, forgot to remove sim, still worked with cricket.
Those are unlocked phones, switching it on with sim inside is not going to lock it.
I know this has been posted but I'm at work and don't have time to search this thread.
I just reserved a SPRINT iphone 7 plus using the iphone upgrade program link. I want to Pay in full when I go in to pick up the device. I assume this will not be an issue correct? AND the phone will be unlocked so I can put my T-Mobile sim card in it correct?
I just reserved a SPRINT iphone 7 plus using the iphone upgrade program link. I want to Pay in full when I go in to pick up the device. I assume this will not be an issue correct? AND the phone will be unlocked so I can put my T-Mobile sim card in it correct?
Does anyone know if I have to return my iPhone which I bought under ATT next and then be able to reserve it online? I just tried to do it through the link on istocknow and it said I couldn't because I wasn't eligible for next (which I know I'm not). Are you guys using the link that was for IUP upgrades?
There are getting to be more and more reports of Apple stores denying purchase if the reservation was made through the IUP link and you dont want to to IUP. If you are able to get the phone by paying for it flat out, then yes, your Tmobile SIM will work in the phone you purchased.
If the Apple employee says they can't do it, try pushing your luck and speaking with a manager showing them the confirmation email where it says you can change payment options in store. It has worked for others with varying success.
Is that verbiage about payment options in my reservation email? I didn't see it. And thanks. I asked this because I only saw people mention buying Verizon models and not Sprint even though on paper they are the same model.
I just noticed this "Number of reservations per customer may be limited. Apple reserves the right to refuse, limit, or cancel a reservation if Apple determines that a customer has provided misleading or fraudulent information and/or abused, disrupted, or attempted to circumvent the reservation system.
TM and © 2016 Apple Inc.
1 Infinite Loop, MS 96-DM, Cupertino, CA 95014."
I was about to give up hope today as I heard to my meetings but gave it another check in my local area and they have 7+ 32gb black which is what I ordered from ATT in stock!
Reserved it for 3pm and will be using the confirmation page and FAQ if any problems but shouldn't as I am an ATT customer. Just need to cancel my pre-order as I get closer to pick up time is best I have heard.
I hope this works!!!!
Reserved it for 3pm and will be using the confirmation page and FAQ if any problems but shouldn't as I am an ATT customer. Just need to cancel my pre-order as I get closer to pick up time is best I have heard.
I hope this works!!!!
They have removed that from the confirmation email as I mentioned before. At least for my email. I might just skip the headache if I have to go through all this
Anyone try setting a pickup in store through the Apple Store app over the iup link? I noticed Monday that if the phone is available will show pickup available in the app. May be better this route of people now getting turned away with the iup link. Only thing is anyone know if do you have to pay up front if do pickup through the app? If you go Verizon this route through the app with store pick up anyone know do you need to have account information like the preorders?
Just got the email and its still in mine and I placed a reservation 5 minutes ago.
I have to share my story because I'm still in shock at the kindness of people -
Today I reserved a 256gb matte black 7+ at the Apple Store in Toledo, two hours from where I live. I tried reserving one yesterday at the Apple store near me (Crocker Park), and it got cancelled for whatever reason. I posted earlier in this thread about that experience, but long story short, I have never been treated like that by an employee in my life.
Fast forward to today - I called the Toledo store before I headed out because I wanted to make sure it didn't randomly get cancelled again, and they said it was in their system and I was good to go. I made the two hour drive directly after I left work, and as soon as I walked in that store I could immediately tell the stark contrast of how they were in comparison to Crocker Park; they greeted me, asked me how my day was, actually engaged in conversation. The guy that was helping me out was extremely nice, and started the process to let me pick up the phone. It was taking awhile for them to bring it out from the back and so he said he was going to go see what was going on.
Ten minutes go by, and another employee comes out and asks to see my reservation email. I show it to him, he writes down my reservation number, and goes back to look again. I started thinking "here we go again..", but I wasn't nearly as annoyed as I was yesterday solely based on how differently I was treated and they were actually trying. After waiting awhile longer, they come out holding an iPhone 7 Plus box. He said for whatever reason, they didn't have mine back there, but they did have a 128gb. I said that was completely fine, and even BETTER, because that's what I originally wanted; the reservation just said they only had 256gb in stock.
After talking to the employee that was originally helping me from the beginning for a bit, I asked him how they managed to still have one in stock. He said that he actually took the hit for me, and it was the phone set aside for him - but he wasn't going to let me walk away without a phone today, especially after driving as much as I did. I said absolutely not, and he insisted I take it because I would've done the same had the situation been reversed.
I apologize for the long-winded post, but that gesture honestly made my entire week. I know it's just an iPhone, but that went beyond great customer service to genuine kindness and selflessness. As I was leaving, I made sure to tell the manager how great he was and how different the overall atmosphere of their store was compared to Crocker Park. I wish I could personally pen Tim Cook an email about that guy lol, because I'm still amazed at how nice that was to do.
Needless to say, I now have a 128gb matte black iPhone 7 Plus
Man I wish I had that problem! Reserved the 256 because that's all that was available, asked about 128 when I got there and nothing. Was happy either way.
Yeah I don't have it and mine and even when I go to the Apple site i don't see that exact verbiage. I only see something about if you don't want to REenrrol which wouldn't apply to me since I was never enrolled.
My phone says ready for pickup for a 4-4:30 reservation. Can I go a little earlier? I don't see why not it's not like a Genius Bar appointment, just picking up a phone. I got it via the IUP & did it all online with my credit card. This isn't my local store it's a hour down the highway and I'd like to be back by the start of my kids baseball game at 5:30. I'm going to probably tell the guy/girl I'll set it up at home. Which really just me popping my sim in. I'd like to get there by 3/3:30 to avoid any traffic coming home.
Huge influx of +'S have hit my market which is amazing and odd timing.
Got my reservation for 3!!
Wish me luck as I started a new plan with ATT and my wife is on att as her 7 came first, but I'm on T-Mobile as I waited for my 7+ from att.
We shall see.
Got my reservation for 3!!
Wish me luck as I started a new plan with ATT and my wife is on att as her 7 came first, but I'm on T-Mobile as I waited for my 7+ from att.
We shall see.
Been following this thread for a few days and just picked up my 7+ with absolutely no problems. Made a reservation this morning around 7:30 for a 7+ through the IUP link. I was hesitant after reading some peoples stories about getting turned away but figured what the hell. I was totally up front at check in with what I wanted to do (by phone at full price) and to the sales employee that helped me. They didn't question a thing. Shot the **** with some employees for a bit, phone was brought out, and I was gone in 5 minutes. No manager, no help getting some different transaction screen, just rang it right up.
My take away...
It is 100% up to the employees. I am sure they know the deal by now. They have been doing tons of transactions from open to close for 6 days. Don't pretend like you don't know what you're doing. Be up front and polite. These guys have been dealing with the public at an insane volume recently and probably welcome and appreciate politeness and honesty. Good luck!
My take away...
It is 100% up to the employees. I am sure they know the deal by now. They have been doing tons of transactions from open to close for 6 days. Don't pretend like you don't know what you're doing. Be up front and polite. These guys have been dealing with the public at an insane volume recently and probably welcome and appreciate politeness and honesty. Good luck!
