Just thought I would share my screwed up experience with this...
I managed to make an order at Apple store online for store pickup WITH UDP on a new family share line. Waited in line for almost an hour at the store until they finally got the phone. Told them to leave it sealed as it was a gift so they just did the scan activation. Failed on the Verizon end because it kept insisting that the phone was an upgrade and not a new line. The best part was that the system thought I was trying to upgrade the new line that didn't even exist yet.
They finally ended up called Verizon to fix it, which I knew was bad news. Wasn't sure what would happen, but it seems the Verizon guy manually added a new line and activated the phone. Didn't even ask what data or text plan the new line should use, just stuck me with a 2gb plan with pay per message. Going to just return the phone tomorrow. Not sure if I'll try again since this whole thing left such a bad taste in my mouth.
i had the same problem. I aborted before things got too far with Verizon. My guidelines posted on Slickdeals:
I just picked up my new line after being turned down and then spending the day of perfecting my account for a seamless pickup. this bears repeating...
GUIDELINES for apple.com UDP new line: to get one YOU HAVE TO HAVE A UDP PLAN already.
1. make sure you are the primary account holder when picking up. The info that you put in when you place the order at apple.com should match the info you supply to apple upon pickup: name and DLN.
2. if you have family plan unlimited testing ignore this... if you do not have unlimited texting plan already on the account DO NOT pick unlimited messaging at apple.com. safest bet is to do PAY AS YOU GO and you can change it later after its activated at my VZW. verified problem - I tried again today with the UNLIMTED texting option even though its not enabled on my account and it failed to activate. Had to cancel the pickup, call 1-800-my-apple and cancel it there as well. It took about half a day to clear out the system to let me place another order.
3. Make sure there are no other pending orders on your account from any other retailer be it Verizon directly, best buy, amazon, etc.
4. Added for the slickdeal nubs: DO. NOT. CALL. VERIZON.
DO NOT LET APPLE REP CALL VERIZON.
I REPEAT DO NOT CALL VERIZON.
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What texting plan is everyone picking when they are ordering ? It seems some had issues when they picked plans not offered anymore over at slick deals. Thanks
i chose the pay as you go because I know it is currently offered by verizon. didn't want to lost out on UDP because I got too greedy. you can always change it after activation.
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will taking a shipped order of online udp order for additional line on apple.com, to activate in store will work?
i haven't tried the shp to home activation method but if the in store works for sure I don't see why at home wouldn't. I'd give it a shot, you can always return it. If you bring it to the store I wouldn't imagine them doing anything different than what you can do at home.
i do remember one person having problems activating at home earlier in the thread. Don't know if he was an outlier or not.