yes
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When I was at the Apple Store, the phone wouldn't activate and the Apple rep had to call into Verizon. I figured they would say something about the plan but they said it was because I was picking it up in a different state from my billing address and just verified my ID and then it activated. I am wondering if the Verizon rep changed the plan at that point without notification. I still have the original email where I placed the order and it shows Unlimited iPhone as the data plan.
Verizon rep screwed you