STI resolution while trying to pick an iPhone with unlimited data. Apple Store employee said we have to call and I decided to cancel my order. Waiting for the representative on the Apple hotline.
I placed the other last night
My issue might be because of myself though. I called this morning to give one of my friends an unlimited line and I did the AOL thing. He called Verizon and said there's a pending order so I decided to go pick up my iPhone. Well then that error came up and I decided to cancel.
Just got off the phone with Apple. Says it would take about 48 hours before I can order a new line again. Wow. Does it really take that long ? I thought that's only for upgrade people
We got an error like that twice. Once was because we ordered a 6th line on a Nationwide Family Share plan.
The second time it happened, my wife went to pickup an iPhone 6 with a UDP at an Apple Store. The store scan gave some error, and the Apple Store associate told her that the order was hers, however the phone number for that phone was tied to someone else's account. After some calls to Verizon, and confusion in the store, I believe the problem is likely that this phone was returned unopened and Apple placed it back into stock allowing me to order it. I ordered it immediately for store pickup when I noticed it on iStockNow, and that was the only phone that showed available for pickup at the time. There wasn't enough time for the original purchasers pending activation to fall off before I ordered it causing the scan to fail.
If you are using a tracker and don't see multiple changes in one store inventory don't order.
I called Verizon and Apple to have the pending orders/activations/whatever removed and successfully picked up an iPhone 6 yesterday with a new UDP plan.