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Which Phone will you order?

  • iPhone 8

    Votes: 19 1.2%
  • iPhone 8 plus

    Votes: 60 3.8%
  • iPhone X

    Votes: 1,527 96.6%

  • Total voters
    1,581
I ordered at 3:05AM EST the second the apple store app started working and for nov 11-17 for verizon 64GB white. Did anyone get 64GB white for nov 3? Anyone feel like they were lied to being told to use the app? i usually use the website and they said use the app this year....

I feel like they had none or NY was on the short end of the stick for them turning on the apple store app. super frustrating as i have been ordering iphones for years for launch day delivery and this is my first time not getting launch day delivery.

Hoping it comes early.
Anyone have a pick up scheduled and also a reservation number to complete the order?
 
apple chat not working for me right now. they also arent accepting calls.
need to change the shipping address before they ship because i wont be home on Nov. 3 when they deliver.

Have you tried manually changing it in your order? If you open the Apple Store app and go to your order confirmation, at the top there is a statement about going to the website to make changes to the order. Click the link at the end and it'll take you to a safari page where you can log in and edit your address.

I had to do it this morning because my Apple Pay was linked to my old apartment address. Updating was simple and it kept my Nov. 3rd delivery.
 
Finally got through to Apple Support Chat....hopefully they can update my shipping address!

Have you tried manually changing it in your order? If you open the Apple Store app and go to your order confirmation, at the top there is a statement about going to the website to make changes to the order. Click the link at the end and it'll take you to a safari page where you can log in and edit your address.

I had to do it this morning because my Apple Pay was linked to my old apartment address. Updating was simple and it kept my Nov. 3rd delivery.
 
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I ordered at 3:05AM EST the second the apple store app started working and for nov 11-17 for verizon 64GB white. Did anyone get 64GB white for nov 3? Anyone feel like they were lied to being told to use the app? i usually use the website and they said use the app this year....

I feel like they had none or NY was on the short end of the stick for them turning on the apple store app. super frustrating as i have been ordering iphones for years for launch day delivery and this is my first time not getting launch day delivery.

Hoping it comes early.

I’m in NY and placed my order in the app at 3:03 for delivery next Friday, so not an issue with the NY being last.
 
Have you tried manually changing it in your order? If you open the Apple Store app and go to your order confirmation, at the top there is a statement about going to the website to make changes to the order. Click the link at the end and it'll take you to a safari page where you can log in and edit your address.

I had to do it this morning because my Apple Pay was linked to my old apartment address. Updating was simple and it kept my Nov. 3rd delivery.

It's shipping to the billing address on file for ATT which is my brother-in-law in washington
 
Yeah, but how often is it the other way around. I can think of many, many years when carriers crapped out and it was Apple that delivered... I think it’s just the luck of the draw that year. What date did you get anyway?

Nov 17-24 on a 12:10am order. I remember last year AT&T/Verizon opened early as well, but then a lot of people got screwed on actual delivery. I've always trusted the Apple Store or website for preorders, and realistically, I'll get it before Nov 17th (I hope).

Just annoyed w/the whole IUP program when they postpone the phone release, so now I've made 2 extra payments on a phone I'm trading in, and then am paying for a phone that's now a few weeks out from launch again. Now next year ift they release in Sept, I make another 1-2 extra payments to "be eligible".

Smart me would just keep my 7+ :) But I signed up for IUP so I could get a new phone annually and not deal w/Craigslist on the old one. Not turning out to be as fiscally sound, haha.
 
I'm pretty frustrated with the IUP program at this point, and most likely won't be renewing anymore.

I signed up so I could get launch day releases and a new phone every year, and when I'm doing my due diligence by pre-approving on Monday, then refreshing both browsers and phones from 11:55pm forward and don't get in until 12:10am (at which point date is 17-24) -- there's no point in being part of the IUP.


This was my exact experience, from preapproval to when I started refreshing. It's disappointing that doing prep beforehand actually ended up keeping me from getting a phone on launch day.
 
Can any one confirm if the t-mobile delivery date is Nov 10-17 for everyone?

Did anyone order a t-mobile phone and get a delivery date of Nov 3.
 

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every year people come in and ask the same dumb questions lol...man i applaud you guys for answering them over and over....bc if they just read the thread they'dget the answers the need.
Yeah, we where all newbs to this process before. No problem with sharing the info :)
 
did you get an email for the reservation and complete your order?

Yes I got that message at around 3:05am when trying to pre order. Got the email saying to complete my reservation order at 442am. Got another email at 645am asking me to proceed with my reservation and i had 24 hours to do so.

I wasn't able to get to actually ordering from that reservation email until around 1000am this morning which is when the screenshot above was produced for completing my order and a date of 11/3 given as delivery.
 
Not that I've seen, assuming we are talking about ordering with the app or on apple.com

Does any one know if this common for t-mobile orders? Was it like this last year? This is my first time ordering from apple.com. In the past I have ordered directly from t-mobile.
 
I ordered at 3:05AM EST the second the apple store app started working and for nov 11-17 for verizon 64GB white. Did anyone get 64GB white for nov 3? Anyone feel like they were lied to being told to use the app? i usually use the website and they said use the app this year....

I feel like they had none or NY was on the short end of the stick for them turning on the apple store app. super frustrating as i have been ordering iphones for years for launch day delivery and this is my first time not getting launch day delivery.

Hoping it comes early.
By the time I got in with app, saw the times slipping and moved to in store pick up for Nov 3rd.
 
I live overseas, and signed up for a VZW postpaid account yesterday to get the 256 GB. I have a 3 November delivery date, and I'll pick up the phone on my next trip over.

Does anyone know what would happen to the order if I cancel my VZW account before the phone ships? I'm looking to avoid the $30 activation, and $30 upgrade fee. VZ offers to waive the activation fee if the account is canceled within 3 days.
 
Not just AT&T, but Verizon, too. I kept getting error messages when I tried to verify my Verizon account and also lost launch day delivery due to this delay.

Sounds like Apple did a better job this year than last year, but they still have a ways to go to make the IUP process as flawless as it should be.


Verizon definitely did not drop the ball with this year’s iPhone launch.

They went live for pre orders on their main website at 2:50AM ( EST ) that’s 10 minuets before H-Hour. And they knew they did as well. This cost them nothing and only made their customers super happy and if anything attracting new ones.

I checked out in under 2 minutes. Super smooth, no issues.

Go on the Verizon thread and you’ll see nothing but about 30 something pages of people chanting and celebrating that they are getting launch day delivery.

You had a sour experience because you used apples services. Everyone knows those services cannot be trusted.

You should have gone through Verizon directly, been logged into your account way before time and had all your issues straightened out.

That’s not Verizon’s fault. It’s yours for not being on top of it.

Sorry mate.
 
Does any one know if this common for t-mobile orders? Was it like this last year? This is my first time ordering from apple.com. In the past I have ordered directly from t-mobile.
I don't remember anything like this happening before. I suspect that they will bump up the delivery dates since the phone is essentially the same as the AT&T model and there's no obvious reason why they should be delayed.

T-Mobile does seem to have gotten quite a few phones allocated from Apple, so maybe they didn't have a supply ready for launch day. Who knows.
 
Anyone have a pick up scheduled and also a reservation number to complete the order?

Is the reservation number a thing that we should be waiting on? I just have my Check-in window and order number. I just figured that was all I would need

Edit: Oh sorry, would that just be for the IUP customers?
 
Anyone able to get into apple chat to change delivery address? Its being sent to my att billing address and I wanted to change it. Is that possible??
 
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