Same for me, Im not aware you can change it. If you order from ATT they let you change it, but ordering through Apple Store it seems locked. I haven't tried contacting support through to try to get it changed.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Other Apple.com /Apple Store app iPhone X/8/8 plus Pre-order and Dispatch thread
- Thread starter KdParker
- Start date
- Sort by reaction score
Same for me, Im not aware you can change it. If you order from ATT they let you change it, but ordering through Apple Store it seems locked. I haven't tried contacting support through to try to get it changed.
No. I got a reservation number to complete my order later since the couldn't contact the carrier.
I went back through the process and was able to get contact with the carrier and get an order for pick up.
I told my friend the same thing, what I remember last year (working at launch) is that T-Mobile is just handled differently. I don’t know the ship dates but I do know that in store, T-Mobile is different for activation and upgrade, so I actually prefer to stick with my Verizon and then switch to T-Mobile later. Not sure what I’m going to do for the next upgrade then...
I tried calling but it wouldn't let me through. I know in the past I changed the address when UPS was shipping it. But its such a shorter waiting time this year that I don't know if that will be possible.
Yea, its interesting. I have a 11/10-17 TMo delivery. When will Apple just sell 1 phone from them and the let the carriers deal with all the other BS?
Cross posting from the "Reservation email" thread:
#324
If you received an email that you iphone is "Reserved" and if you haven't received your second email, keep checking the status. Mine just switched from "hold" to "Place order" - and I was able to go thru and fully place the order. I received order confirmation.
ATT Full Price 64GB Space Grey
Ordered via Apple.com (about) 2:05AM CDT
First email: 4:42AM CDT
Order placed about 12:20PM CDT (no second email received)
Delivery: 11/3
#324
If you received an email that you iphone is "Reserved" and if you haven't received your second email, keep checking the status. Mine just switched from "hold" to "Place order" - and I was able to go thru and fully place the order. I received order confirmation.
ATT Full Price 64GB Space Grey
Ordered via Apple.com (about) 2:05AM CDT
First email: 4:42AM CDT
Order placed about 12:20PM CDT (no second email received)
Delivery: 11/3
I couldn't get on my app at 1401, I got into my app on my ipad, but it didn't have my approval for IUP. My laptop said to go to my iPhone app, which was still not up for me. Finally it showed up and I was able to process my order, but I got a 11/11-14 date. My daughter also did her's on the app, but got the bigger size and the same date as I. Then this morning she went to the AT&T app just before 6am and was able to get the silver 64g with a ship date of 11/3. WTH!
I just got off with Apple Chat Support....They gave me an exception since my family is in Washington and I'm in California...got my shipping address changed to my work while keeping my nov. 3rd delivery date!
T-Mobile 256GB space grey ordered at 12:03am PDT with Apple app. Delivery nov 10th -17th.
I placed an order at about 809am with a delivery date set to between - 17 - 24th of November. The order status still says processing and my account has yet to be deducted. Should I be worried ?
I was going for a SG 256 on AT&T I had may laptop, iPhone and iPad all open to the Apple Store app. As 2am CT hit, the apple store app was still closed for orders. The Apple web site was open and I was able to proceed with my order. Then when I go to login with my iTunes account, I received the message that m iTunes account was locked. I attempted to unlock the account but continued waiting for the confirmation that my account was unlocked. I gave up and started over to order my iPhone as a guest order. I was finally able to get to the place order screen and was surprised to see that Apple ins store pick up was available at 9am so I took that option. Then after the order was completed, I noted that my email address was spelled wrong on the order. I have a custom email domain so I was able to add the misspelled email address so that I would get email confirmations.
This morning, I was able to add this order to my iTunes account once the order went into processing.
Overall, feel pretty lucky to have release day pick up for this phone. Ironically, this is the first year I have had the option to select in store pick up.
This morning, I was able to add this order to my iTunes account once the order went into processing.
Overall, feel pretty lucky to have release day pick up for this phone. Ironically, this is the first year I have had the option to select in store pick up.
Have it held up at UPS CC or FedEx hub and pick up from there once you have tracking id.
Oh I see. I purchased the phone outright with Verizon service and was able to change it. Must be an AT&T thing because my sister just informed me that she cannot change her address
Man. I’m really sorry to hear that. Really unfair that, not only was this the main option for you all, but you all had to wait for the store to come up.
Yup!
Was on at 12:04am then got the "your iPhone has been Reserved" message...Got the email with the link at 5am and finished the order process and still have Shipment 1 Nov. 3 delivery
Good news guys!
I didn't wait the email, just went to the website mentioned in the page to check, and I was ready to proceed.
Turned out the SSN I should enter is incorrect, so I had to re-enter my billing zip and SSN.
Finally, it worked with a guaranteed delivery of Nov. 3rd, I got the place 12 minutes after the hour.
This is for a full payment Att 64 gb silver.
I think most notably, even if I entered my info incorrectly they let me go to their website, damn good news!
Also if you haven't heard anything yet, it's not the end of the world, they gave me Nov. 3rd!
Edit: After 30 min the email came
I didn't wait the email, just went to the website mentioned in the page to check, and I was ready to proceed.
Turned out the SSN I should enter is incorrect, so I had to re-enter my billing zip and SSN.
Finally, it worked with a guaranteed delivery of Nov. 3rd, I got the place 12 minutes after the hour.
This is for a full payment Att 64 gb silver.
I think most notably, even if I entered my info incorrectly they let me go to their website, damn good news!
Also if you haven't heard anything yet, it's not the end of the world, they gave me Nov. 3rd!
Edit: After 30 min the email came
Attachments
I was able to change the shipping address before by calling Apple Support and didn’t push back the delivery date.
Last edited:
Yeah Im waiting right now to chat but I can imagine it will be a while before I can get through