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Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]

Bryan Bowler said:
Apple's Store finally went live for me at 5:27am. Got my order in for Pro Max, Pacific Blue, 512GB and also picked up a MagSafe Charger, 20W Power Adaptor, and Apple's Deep Blue Silicon Case. Nov 13 delivery on the phone.

I was not impressed with how Apple kept displaying the "Almost There, still putting the finishing touches on the store" message. When the store is supposed to be live at 5am and you got up in the middle of the night, that kind of message drives angst and worry. If it is as simple as the website is flooded and Apple's servers can't handle it, why not put up a message that says "Demand is high, but don't worry, we'll get you in as soon as possible"?

Not impressed Apple. That was a poor shopping experience.
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Not to undermine your experience, but this is what kinda makes it "exciting"....lol
 
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jtrue28 said:
As you will see, a LOT of people request that UPS hold their packages at the Customer Center and pick them up. That's what I have done for the last 10 years.
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That has never been an option for me when I ordered in the past with AT&T. I would try to divert the package and it would say it can't be held at a CC.
 
Bryan Bowler said:
When the store is supposed to be live at 5am and you got up in the middle of the night, that kind of message drives angst and worry. If it is as simple as the website is flooded and Apple's servers can't handle it, why not put up a message that says "Demand is high, but don't worry, we'll get you in as soon as possible"?

Not impressed Apple. That was a poor shopping experience.
Click to expand...

That's the way it has always been, a gradual rollout. I vaguely remember a video about their operations center where they try to manage this huge hit on their servers. I usually don't get in until 10 minutes or so later, got in at 5:03 this time so looked to me as if it was faster. Did see that some didn't get in until 30 minutes after.

So do you spend a ton of money for hardware (or data center access) for a peak demand that is only going to last for maybe an hour once every year? If they did then Apple things would be even more expensive.
 
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AppJohn said:
All ordered up! Picking up Pro Max from the store, when they open on Friday. No more waiting for UPS that may or not show up.
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UPS has always been consistent with our orders. Usually around mid-day on delivery date. I will be teleworking that day so I will be home to greet them with a smile on my face.
 
CarolG said:
Did you use the App on your iPhone? That opened for me on my iPhone minutes before my iMac or iPad.
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I did. Was trying to order on both my iMac and my iPhone via the app. Both became available at the same time for me at 27 minutes after the hour. I'm glad you got in and got your order in too!
 
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1up IPhone 12 Pro Max 256GB and got Gold which is really not like me but with a case I always forget what color I have anyways. Ordered a blue leather case. Oh yeah the first time I have release day without jumping through hoops.

I’m pretty blah and think everyone else is too. In the grand scheme of things it is a marginally updated phone. IMO
 
AttilaTheHun said:
I am in Connecticut opened my MBP iPad and iPhone the iPhone was opened on 8:02AM and I ordered the iPhone 12 pro max 256GB in pacific blue paid with Apple Card in full
my MBP and iPad opened only at 8:27AM
wondering why
delivery 11/13/2020
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Congrats on getting in! :27 after the hour is when it came up for me too.
 
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As I speak! The sun ☀️ is not up in Las Vegas.
 

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Remington Steel said:
UPS has always been consistent with our orders. Usually around mid-day on delivery date. I will be teleworking that day so I will be home to greet them with a smile on my face.
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Too many complaints on here in the past about UPS drivers never ringing the doorbell, or they ring it once and then take off before anyone can get to the door. Then you're stuck waiting until Monday. If you can, have them hold it at the CC and pick it up.
 
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john991 said:
I noticed if you use a web browser I couldn't get in. Store not ready. But using the Apple App I got in and order the Max....
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Yes the iphone apple store app seems to almost be the required ticket. Even the app on my iPad did not show my preapproval setup from Tuesday only the iPhone (did not try the browser on my MacBook at all) The message from apple to setup my preapproval took me to my iPhone and I think apple prefers for faceID verification and phone data verification ease on our orders.
 
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