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Apple.com Preorder Status Thread (merged)

tonymophoto said:
Gets even better...

Called again, spoke to someone who went to get a manager after 2 seconds of looking at my order. Tells me I need to agree to the terms and conditions on opw.apple.com/tcat , then gives me my sales order # again. Claims that was the issue.

I go there, type in sales order. "We're sorry, your purchase record could not be found in our system.

Please double check your email and order number or contact us at 1-800-MY-APPLE."



I call again, cant get through now. This is beyond ridiculous now, I may have to jump ship after this mess.
Click to expand...

I am having the same problem and getting aggravated!!
 
Hey everyone, glad to be jumping back on the forums. Looking forward to the iPhone 5 and sharing the excitement with all of you.

I ordered 2 CDMA iPhone 5s at 12:15AM PST and they are borth prepared for shipment.

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I'm also curious if anyone is in the same boat as me.

When ordering my iP5 through Verizon, I know I would have to give up the unlimited data for the new Mobile Share. Whatever, not that big of a deal. The only issue I had was when I went to order the phone, it seems like I kept the same plan (1400 talk + text family plan) and i just picked a new data plan. Price for the iPhone was still right at $199, but shouldn't Verizon have made me move to a new MS plan?

I'm planning on taking a trip to my local Verizon store tomorrow to make sure everything is setup correctly, but I was curious if anyone else experienced something similar?
 
Mine is finally preparing to ship. Ordered at 1205 am.
 

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Haven't noticed any 16GB ones changing to "Preparing for shipment" yet. I ordered mine at 12:07 am PDT.
 
Two orders,12.48 PST 4 min apart, both initial "processing order" emails say sept 21, when clicking on the order number in the emails- first says sept 21, second says oct 5:):mad:. Go figure!
 
rever3nce said:
not trying to be a jerk here or anything, but I work for RadioShack and we were told as of today "Not to promise customers delivery of iPhone 5 on 9/21 and will call when shipment arrives". You indeed may still get it on the 21st , but because of that memo I pre ordered mine on Apples website
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oh wow! yeah i was definitely not told of that when i pre ordered! The man working said he would call me when they got the phone, but he said i would receive it on the 21st and they would hold it 3 days for me too!
 
White AT&T 64GB ordered from the Apple Store (through the iPhone App) and received the Your order is being processed e-mail at 12:11AM PDT. Now the order is in "Preparing for shipment" and the credit card is showing the charge as pending. Looking forward to receiving the phone next Friday (or earlier ;) )
 
I still haven't gotten preparing for shipment and I got my email at 12:17 am :(
I ordered Verizon 32gb black
 
Got an email from Apple:

Thank you for your recent iPhone 5 purchase at the Apple Store.

We would like to let you know that every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.

We noticed you weren't given the opportunity to add AppleCare+ to your iPhone. If you would like to extend your coverage for only $99, please reply to this email by September 21st.

After that date, if you would still like to purchase AppleCare+ within the first thirty days of receiving your iPhone, you can call AppleCare at 800-MY-IPHONE or visit an Apple Retail Store.

Thank you for shopping with Apple.

Sincerely,

Apple Online Store Team
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AppleCare+ or SquareTrade, hmm...
 
same

Same boat as you man orderd like right at 2am central time on the iphone app got my email right away, 32 black verizon, still says processing my acount has a pending charge at least so that makes me feel like im all set no need to worry i think we will be ok



Zodiac747 said:
I still haven't gotten preparing for shipment and I got my email at 12:17 am :(
I ordered Verizon 32gb black
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Jnava420 said:
Same boat as you man orderd like right at 2am central time on the iphone app got my email right away, 32 black verizon, still says processing my acount has a pending charge at least so that makes me feel like im all set no need to worry i think we will be ok
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Alright same here my credit card shows that they have a pending charge
 
What is this holiday shipping????? My iPhone 5 16 gb is now saying holiday shipping??? It used to say standard shipping..

Does anyone know??
 
Jnava420 said:
Same boat as you man orderd like right at 2am central time on the iphone app got my email right away, 32 black verizon, still says processing my acount has a pending charge at least so that makes me feel like im all set no need to worry i think we will be ok
Click to expand...

We ordered the wrong model apparently !
 
??

Was wondering if you got the email for apple care i just mine but my order is still processing ive seen from others that after they got the apple care emal that it changed to prepard for shipment


Zodiac747 said:
I still haven't gotten preparing for shipment and I got my email at 12:17 am :(
I ordered Verizon 32gb black
Click to expand...


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jps24 said:
We ordered the wrong model apparently !
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yeah man i think so dang i knew i should of gotten the 64gb one instead, have you gotten the email about apple care yet i just got mine but it still says processing.
 
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