Apple.com Preorder Status Thread (merged)

[lionqueen]

Question: i bought two phones, one for me one for the bf. we're on the same family plan and i bought them both with the same Apple account. At first i puttwo phones in my cart, but it told me i could only do one carrier-activated phone at a time. I did my boyfriend's first (cos I'm nice like that ) and it went through fine-this is like at 12:05. Went to do mine and server was swamped, got the 'we'll email you when its time to finish buying your phone'. I didnt get the email til 7 am, then i bought the phone.

The bf's phone says preparing for shipment, mine still says proccessing. Willour phones come together, as in the same box? Or totally separately?

Mine says delivered by the 21st, but I'm worried since it didnt go thru til 7 am

 

[DayOfChaos]

That's okay for you, unless you've been in that phase for a day like I have. :/

I checked today one time, and that is what it was. Yesterday is was Processing, so I assume it just changed today. Or it could have changed moments before I clicked check, noone knows. lol

 

[AAPLFAN]

Thanks to Wutang thread on Thursday

yea its true.

im the someone.

View attachment 357879

I got $536.82 credit for upgrading primary and secondary. Our full upgrade was may 2013 as we got the 4s on launch day in 2011.

All I did was ask can you do something about the $250. This forum is awesome. Later that night or following morning I couldn't get to apple.com and AT&T site and used the app store to nailed two phones to be delivered on launch day. And all because I monitored on of the thread about trying to order.

Edit - the total credit was $496.82 that Thursday night but today I saw it was up to $536.82 for no reason. Maybe to offset one if the upgrade fee but I never asked for it. The credits were done in 11 combinations that made up the final number. Also it was done by both the CSR and her supervisor and I received two emails confirming so from both of them.

 

[Brad714]

Question: i bought two phones, one for me one for the bf. we're on the same family plan and i bought them both with the same Apple account. At first i puttwo phones in my cart, but it told me i could only do one carrier-activated phone at a time. I did my boyfriend's first (cos I'm nice like that ) and it went through fine-this is like at 12:05. Went to do mine and server was swamped, got the 'we'll email you when its time to finish buying your phone'. I didnt get the email til 7 am, then i bought the phone.

The bf's phone says preparing for shipment, mine still says proccessing. Willour phones come together, as in the same box? Or totally separately?

Mine says delivered by the 21st, but I'm worried since it didnt go thru til 7 am

7 am? Hmm, it possibly saved your place in line, if that's correct. If not, you should get it by 10/5.

 

[nhlducks35]

My sister's appears on UPS but mine does not, even though both of are phones prepared for shipment yesterday.

 

[jigs2]

16gb black att changed to preparing for shipment.
Just says delivers 9/21 under it. When i view my order details i have holiday shipping.

Guessing mine will be the ones shipped from inside the U.S. at closer to release date.

 

[dave006]

.....The bf's phone says preparing for shipment, mine still says proccessing. Willour phones come together, as in the same box? Or totally separately?

Mine says delivered by the 21st, but I'm worried since it didnt go thru til 7 am

Each iPhone 5 from Apple will ship in an individual box, it does not matter if they are part of a FamilyTalk plan. I have even had them delivered at different times on launch day.

Did you order both of the same Color / Capacity?

Dave

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My sister's appears on UPS but mine does not, even though both of are phones prepared for shipment yesterday.

Were both phones the same Color / Capacity?

Note: the orders may be filled on different product lines and be scanned at different times but still ride together on the same flight but maybe not in the same container.

Once we decode the serial numbers it will be clear where each iPhone 5 was built.

Dave

 

[jwire4]

Important Note When Looking up Tracking info on UPS

I appreciate the user who posted the tip, and after fooling around with UPS I found out a small issue. Like others I ordered phones from a sperate phone number and not my own. For the UPS Track by Reference trick to work you need to put in the phone number UNDER BILLING INFORMATION .

After trying numerous times to lookup the two iPhone 5s I ordered, I finally put in my own phone number (same # in billing info) and that worked like a charm!

Hope this helps anybody having an issue looking up their phone.

P.S. My phone has been Prepared for Shipment since early this morning, so if you just got your status upgraded, don't freak out if it's not coming up.

 

[danilko1]

So I ordered 3 phones independently.

Two of them are billed and referenced to the same phone number. When I looked up on UPS, it only shows one. How do I see both of them if they each have a separate tracking number?

 

[the1nonlyku]

Mine has been Preparing for Shipment since last night and it wont show up if I do track by reference. :/

 

[scotigno]

im not sure how some people are tracking their order on ups, can someone explain to me how to track the order on ups.

 

[jwire4]

So I ordered 3 phones independently.

Two of them are billed and referenced to the same phone number. When I looked up on UPS, it only shows one. How do I see both of them if they each have a separate tracking number?

The other two may be coming soon. I ordered 2 iP5s minutes apart and they both show up under the 1 number has two separate packages, so I would give it some time and check again in a little while.

Also understand that it's Sunday Morning in China and these phones are literally just now being shipped. UPS has the first movements happening at 9.16 at 8AM China time, so I'm sure they'll all be coming in soon enough!

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im not sure how some people are tracking their order on ups, can someone explain to me how to track the order on ups.

Go to UPS Tracking, track by reference, and put in your 10 digit phone number under Shipping Reference

 

[Hazyb71]

Can anybody explain what their complaint was to AT&T when they asked if they can have the $36 waived? Did they simply say "Can I please have my fee waived?" Why would ATT do this?

Also, why would they credit $250 for some? Is there an issue I'm unaware of?

 

[danilko1]

China does or doesn't treat Sunday, the same as we do? I mean do they get a day or two off each week?

 

[Brad714]

China does or doesn't treat Sunday, the same as we do? I mean do they get a day or two off each week?

During a big time like this? Probably not, because Apple charters UPS/FedEx aircraft entirely at their expense.

 

[dave006]

...Also understand that it's Sunday Morning in China and these phones are literally just now being shipped. UPS has the first movements happening at 9.16 at 8AM China time, so I'm sure they'll all be coming in soon enough

Actually, it is almost 3 PM in China. They are 12 hours ahead of the US EDT Timezone.

Dave

 

[scotigno]

The other two may be coming soon. I ordered 2 iP5s minutes apart and they both show up under the 1 number has two separate packages, so I would give it some time and check again in a little while.

Also understand that it's Sunday Morning in China and these phones are literally just now being shipped. UPS has the first movements happening at 9.16 at 8AM China time, so I'm sure they'll all be coming in soon enough!

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Go to UPS Tracking, track by reference, and put in your 10 digit phone number under Shipping Reference

I typed in my phone number but nothing came up, I've been at preparing for shipment for a day now too

 

[dave006]

Can anybody explain what their complaint was to AT&T when they asked if they can have the $36 waived? Did they simply say "Can I please have my fee waived?" Why would ATT do this?

Also, why would they credit $250 for some? Is there an issue I'm unaware of?

The $250 is magic in two ways:

1. The max a CSR can authorize without approve and subject to an audit.

2. The value lost in the Early Upgrade aka reduced Subsidy for customers that don't qualify for a full subsidy.

Dave

 

[Hazyb71]

The $250 is magic in two ways:

1. The max a CSR can authorize without approve and subject to an audit.

2. The value lost in the Early Upgrade aka reduced Subsidy for customers that don't qualify for a full subsidy.

Dave

Why would they subsidize the phone for people who don't qualify? Is it because they changed the policy on how often you can upgrade with the release of the 4S? Thanks for your response by the way.

 

[(Kerfuffle)]

Can anybody explain what their complaint was to AT&T when they asked if they can have the $36 waived? Did they simply say "Can I please have my fee waived?" Why would ATT do this?

Also, why would they credit $250 for some? Is there an issue I'm unaware of?

I'm curious about this as well. What exactly are people saying to get AT&T to cave?

 

[lionqueen]

Each iPhone 5 from Apple will ship in an individual box, it does not matter if they are part of a FamilyTalk plan. I have even had them delivered at different times on launch day.

Did you order both of the same Color / Capacity?

Dave

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His was 16 gig white, mine is 32 gig white.....

 

[dave006]

Why would they subsidize the phone for people who don't qualify? Is it because they changed the policy on how often you can upgrade with the release of the 4S? Thanks for your response by the way.

Yes, that's the excuse that some are using when they call. They are complaining that they are a good customer and that they always were able to upgrade to the new iPhone xx. So they just "can't" understand why AT&T will not let them get the full subsidy this time.

Note: It will not work for everyone or for very long once it is abused by the masses. Same thing happens every year.

Dave

 

[blunti]

UPS shows that mine left china on 9/16/2012.

 

[DrSD]

There is an App called Deliveries

choose Apple and add the order number
it will show the status !

Can someone tell me if it does show where your iPhone is ?
Mine says processing here too !!

 

[dckcentaur]

Anybody get tracking info for FedEx yet?