weird. I am in "preparing to ship", but have not gotten that email. Was it after that when you got your email?
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Apple.com Preorder Status Thread (merged)
- Thread starter Geckotek
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weird. I am in "preparing to ship", but have not gotten that email. Was it after that when you got your email?
Like I said, mine looked just like yours 5 minutes earlier. Last year I never got ANY tracking information right up until delivery. That was due to AT&T though.
It makes no sense, mine was one of the very first to go to prepared for shipment on friday.
I get panicky when others are having status updates and mine isnt
Don't get panicky, it's not like they're all entered in at once. They're probably being scanned in on some production line.
exactly. Tracking numbers can take a day or even two after they ship to show up online.
Why is the processing taking FOREVER?
After some heavy convincing on my part, I finally convinced my parents to let me use our final upgrade on the iPhone 5, and my Father will take my iPhone 4 that we bought solely because of the $99 value.
Anywho, last night a little after 11pm Eastern US Time, I, after having to reset our billing password, I finally got it to do the order. I had set it to send the confirmation email to my iPad, and have not received it. It has been 8 freaking hours.
What's taking so long? Is it because nobody would have been at Apple for the last 8 hours? Is it because they don't have enough to tell me our info is good? What should I do? Our card is valid, and doesn't expire for 2 years and it has more than the $212.93 for the phone, so it's not qthat.
After some heavy convincing on my part, I finally convinced my parents to let me use our final upgrade on the iPhone 5, and my Father will take my iPhone 4 that we bought solely because of the $99 value.
Anywho, last night a little after 11pm Eastern US Time, I, after having to reset our billing password, I finally got it to do the order. I had set it to send the confirmation email to my iPad, and have not received it. It has been 8 freaking hours.
What's taking so long? Is it because nobody would have been at Apple for the last 8 hours? Is it because they don't have enough to tell me our info is good? What should I do? Our card is valid, and doesn't expire for 2 years and it has more than the $212.93 for the phone, so it's not qthat.
Searched UPS using phone number as reference. This is what came up:
Shipment Progress
What's This?
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:47 A.M. Origin Scan
China 09/16/2012 9:52 P.M. Order Processed: Ready for UPS
Shipment Progress
What's This?
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:47 A.M. Origin Scan
China 09/16/2012 9:52 P.M. Order Processed: Ready for UPS
Nothing is coming up for me on either website, or maybe I'm just doing it wrong. Who knows.
Not everyone's shipped yet. I heard one's shipping from TN instead of China will ship out later.
Shipped!!!!!
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:05 A.M. Origin Scan
China 09/16/2012 9:25 P.M. Order Processed: Ready for UPS
Shipped via UPS!!!! Scheduled for Friday 9/21.
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:05 A.M. Origin Scan
China 09/16/2012 9:25 P.M. Order Processed: Ready for UPS
Shipped via UPS!!!! Scheduled for Friday 9/21.
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:05 A.M. Origin Scan
China 09/16/2012 9:25 P.M. Order Processed: Ready for UPS
Shipped via UPS!!!! Scheduled for Friday 9/21.
if it is shipping via UPS, you can sign up for a free "my choice" UPS account which lets you sign an electronic release form
Location Date Local Time Activity
ZhengZhou, China 09/16/2012 6:00 P.M. Arrival Scan
09/16/2012 5:45 P.M. Departure Scan
09/16/2012 8:05 A.M. Origin Scan
China 09/16/2012 9:25 P.M. Order Processed: Ready for UPS
Shipped via UPS!!!! Scheduled for Friday 9/21.
Looks like our phones will be travel buddies
I hope mine gets the window seat!!!!
I ordered @ 12:29AM via the Apple Store App.
iPhone 5 VZW - Black 16GB
Shipping to Seattle, WA
3:14 am EDT via apple website. 64 GB black AT&T coming to Cleveland Ohio
Product: 16GB White iPhone 5 (AT&T) ordered via Apple Store App
Ordered: 3:05AM EST
Confirmation: 3:10AM EST from Apple
AppleCare email received 9/14 @ 11:49PM EST
Delivery Date: 9/21 via Holiday Shipping
AT&T Upgrade Date: changed to 4/15/2014
Order Status: changed to "Preparing for Shipment" on 9/15 @ 8:30PM EST
UPS/Fed Ex Tracking information: Unable to locate shipment at this time (search attempted on 9/16 @ 8:10AM EST)
I will continue trying the UPS/Fed Ex websites periodically throughout the day and will update the forum as necessary.
This is my first iPhone pre-order and it went very smooth for me. To all the other customers who have October delivery dates, I wish you the best of luck and hopefully it will arrive sooner than anticipated.
WAIVED UPGRADE FEE: To get the upgrade fee waived just explain to the CSR, politely of course, that you could have taken your business elsewhere but chose to stay with (Insert Provider Here). If they are being stingy just ask for a manager.
Ordered: 3:05AM EST
Confirmation: 3:10AM EST from Apple
AppleCare email received 9/14 @ 11:49PM EST
Delivery Date: 9/21 via Holiday Shipping
AT&T Upgrade Date: changed to 4/15/2014
Order Status: changed to "Preparing for Shipment" on 9/15 @ 8:30PM EST
UPS/Fed Ex Tracking information: Unable to locate shipment at this time (search attempted on 9/16 @ 8:10AM EST)
I will continue trying the UPS/Fed Ex websites periodically throughout the day and will update the forum as necessary.
This is my first iPhone pre-order and it went very smooth for me. To all the other customers who have October delivery dates, I wish you the best of luck and hopefully it will arrive sooner than anticipated.
WAIVED UPGRADE FEE: To get the upgrade fee waived just explain to the CSR, politely of course, that you could have taken your business elsewhere but chose to stay with (Insert Provider Here). If they are being stingy just ask for a manager.
Not sure whether you noticed already (only looked at the last few pages of this thread), but apple.com now shows the serial no. of your soon-to-be new cellphone on https://supportprofile.apple.com/MySupportProfile.do.
I'm getting upset. I ordered at 12:30 AM, got a 9/21 delivery date and everything went fine. My order status still says processing, my bank has been charged, and now I checked and my shipping went to "Holiday". I might be canceling and picking up a pre-order from Walmart instead.
I'm confused with this. (and believe me, I really hope u get it on launch). But weren't they long sold out by 9am? In hearing they sold out in an hour or 2. So how would anyone get on launch if they ordered after they were sol out?
Not sure whether you noticed already (only looked at the last few pages of this thread), but apple.com now shows the serial no. of your soon-to-be new cellphone on https://supportprofile.apple.com/MySupportProfile.do.
One of my iPhone 5 is on the list now. Second one not still.
Thanks
Not sure whether you noticed already (only looked at the last few pages of this thread), but apple.com now shows the serial no. of your soon-to-be new cellphone on https://supportprofile.apple.com/MySupportProfile.do.
Awesome!
Mine is ins preparing for ship from friday but still not on ups with my billing number or cell number
Not sure whether you noticed already (only looked at the last few pages of this thread), but apple.com now shows the serial no. of your soon-to-be new cellphone on https://supportprofile.apple.com/MySupportProfile.do.
Mine is listed!
Attachments
Shipped! Tracking via UPS origined in China.
So glad I'm not relying on ATT, Verizon, or Sprint to get it to me on time. I'd be terrified using best buy, Walmart or Radio Shack.
When are people going to learn that when the phones are selling for 4x on the secondary market that the associates at retail stores have the ability to "not get the shipment they were expecting" and keep them for themselves?
Not saying it happens everywhere, but it happened to 2 people I know who were first to preorder the 4 (at bb and the shack).
Hopefully no one that ordered that way reads this thread, don't want to cause undue concern, but I really think this is the only way I'll ever preorder.
Direct from Apple.
In fairness AT&T has been great to me, but I'd never trust their dates. They have too many shenanigans in the past with "having" and then "not having" enough.
Too bad UPS is unlikely to deliver early.
Still glad I can track it though
So glad I'm not relying on ATT, Verizon, or Sprint to get it to me on time. I'd be terrified using best buy, Walmart or Radio Shack.
When are people going to learn that when the phones are selling for 4x on the secondary market that the associates at retail stores have the ability to "not get the shipment they were expecting" and keep them for themselves?
Not saying it happens everywhere, but it happened to 2 people I know who were first to preorder the 4 (at bb and the shack).
Hopefully no one that ordered that way reads this thread, don't want to cause undue concern, but I really think this is the only way I'll ever preorder.
Direct from Apple.
In fairness AT&T has been great to me, but I'd never trust their dates. They have too many shenanigans in the past with "having" and then "not having" enough.
Too bad UPS is unlikely to deliver early.
Still glad I can track it though