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Apple Contacting Some Early Apple Watch Customers: 'We're Working on Your Order'
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For what it's worth, the last iPhone release was a disaster in a different way, primarily because the line was full of old asian people camping out only to walk around the corner with their merchandise and hand it off to some guy wearing prada pants and a pocket full of $20 bills.
Gone are the days of actual fanboys and fangals lining up for the latest Apple miracle, as if it were a Star Wars premier line. Instead greedy opportunists have muscled in and spoiled the fun.
Don't blame Apple.
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I'm the same. I know of some people who ordered hours later but have notification that there Apple Watch is on the way.
I also ordered the 42mm Stainless Steel with Black Sport Band at 5:02pm (Sydney time) and there is no movement on my order.
Book publishing is centuries old. The Watch is an entirely new entity that is significantly more complicated to produce than a book.
It's coming!
It's coming! Just got the tracking number from UPS, no solids delivery date yet but with the Apple Watch already in Harrisburg Pennsylvania, I'm sure to get it on Friday or Monday. I hope a lot of other people are getting theirs as well. Whether you were a fan of the Apple Watch or not, it's always exciting when there is a new product to explore, and we're lucky than Apple comes up with one of these every 4 to 7 years.
It's coming! Just got the tracking number from UPS, no solids delivery date yet but with the Apple Watch already in Harrisburg Pennsylvania, I'm sure to get it on Friday or Monday. I hope a lot of other people are getting theirs as well. Whether you were a fan of the Apple Watch or not, it's always exciting when there is a new product to explore, and we're lucky than Apple comes up with one of these every 4 to 7 years.
Hey mate, same watch, same time for me in Sydney. I'm actually highly fcked off at Apple for not being transparent and offering us another choice, u can't tell me they just found out now there was a delay, a real slap in the face that June orders and celebs are getting order fulfilled.
This launch is a complete circus.
got the same email. I'm taking this as a positive though. Ordered the black SS 42 w/ black sport band (like most people in this thread). When everyone else's cards were being charged and "preparing for shipment" mine was "Processing items" and were not charged just like a lot of people.
I spoke with apple about this is what they said....
1.) My order was canceled and they were willing to replace my order, but I lost my place in line. Later they apologize for mixing information up and that my order was fine.
2.) My order was good, but the shipment date was 4/24-6/8. I ordered on the 10th at 12:07am. Super big window.
3.) My order was fine 4/24-5/8 delivery date. Nothing to worry about.
I thought that I was the only one who was experienced this, but after reading forums I'm not alone. So in a mess of miscommunication and emotion tampering this email was a positive if that's possible.
I spoke with apple about this is what they said....
1.) My order was canceled and they were willing to replace my order, but I lost my place in line. Later they apologize for mixing information up and that my order was fine.
2.) My order was good, but the shipment date was 4/24-6/8. I ordered on the 10th at 12:07am. Super big window.
3.) My order was fine 4/24-5/8 delivery date. Nothing to worry about.
I thought that I was the only one who was experienced this, but after reading forums I'm not alone. So in a mess of miscommunication and emotion tampering this email was a positive if that's possible.
12:06pm 42mm SS Classic black order. I got the email the same time they charged my credit card early yesterday. Still shows as processing on the order status page.
Yes, I believe he compared it to a Harry Potter book , Just confirming it , carry on .... ##
Same :/. I haven't seen anyone's status changed in Australia, as usual Apple has forgotten about us Australians.
Tracking Number on 4-6 week order received.
Mine is coming as well. Email from Apple came in 1 hour ago.
42mm grey/silver Sport with a white band.
I did not get an email prior to this, other than my original order confirmation.
Pre-order was confirmed 4/10 at 3:18am EST. I couldn't get on Apple's site until then, and since I was using gift cards I couldn't use the app on my phone. Once Apple's site was up I was able to order immediately with a delivery date of 5/13-5/27.
Wednesday 4/21 my credit card was charged and status changed to preparing to ship. Looks like it's on its way to UPS.
My fingers are crossed for everyone else. Would be nice to have other people to actually use the watch with.
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Mine is coming as well. Email from Apple came in 1 hour ago.
42mm grey/silver Sport with a white band.
I did not get an email prior to this, other than my original order confirmation.
Pre-order was confirmed 4/10 at 3:18am EST. I couldn't get on Apple's site until then, and since I was using gift cards I couldn't use the app on my phone. Once Apple's site was up I was able to order immediately with a delivery date of 5/13-5/27.
Wednesday 4/21 my credit card was charged and status changed to preparing to ship. Looks like it's on its way to UPS.
My fingers are crossed for everyone else. Would be nice to have other people to actually use the watch with.
Mode: 42mm SS Black Classic
Status: Processing Items
Email: Yes
First, the email was executed badly (and really did more harm than help). If you read the title first, it looked like an order status change, which (from both what I've read here and for myself) got a lot of people's hopes up before finding an email with no actual info and lots of questions (like "Why did I in particular get this?").
Second, I think the date ranges for the watches has been a mistake as it has lead to a lot of confusion. Even off the bat, it was a little confusing since the order page was the first place anyone saw the range. I know that it was likely unavoidable because of uncertainty on their end, but they've had a couple weeks to get things cleaned up, and they should be able to tell people a much tighter range on their orders. Really, at this point, people in that first launch window should be able to know a 1-3 day range.
Now for what I'm pretty sure is actually happening right now. It's not that Apple has intended to mislead anyone, as much that they've been afraid of underdelivering on their commitments, so they're being vague and hushed on the timelines. Somebody on their end is screaming that these will be delivered on launch day, while someone is screaming that the engines can't take anymore, cap'n. In some cases, it results in some models appearing way ahead of time, and others the possibility that they might slip.
The problem is that I see there being an element that won't admit to itself that some of the orders/models might slip past launch day. They say that they will get delivered and that's it. And this is why we won't get any specific information. While I would love an email saying a projected date (even if it was a week or two out), that would be admitting that it might not arrive at launch and someone's not willing to say that if there's still a chance.
At least that's what my imagination says at 1:20am
Status: Processing Items
Email: Yes
First, the email was executed badly (and really did more harm than help). If you read the title first, it looked like an order status change, which (from both what I've read here and for myself) got a lot of people's hopes up before finding an email with no actual info and lots of questions (like "Why did I in particular get this?").
Second, I think the date ranges for the watches has been a mistake as it has lead to a lot of confusion. Even off the bat, it was a little confusing since the order page was the first place anyone saw the range. I know that it was likely unavoidable because of uncertainty on their end, but they've had a couple weeks to get things cleaned up, and they should be able to tell people a much tighter range on their orders. Really, at this point, people in that first launch window should be able to know a 1-3 day range.
Now for what I'm pretty sure is actually happening right now. It's not that Apple has intended to mislead anyone, as much that they've been afraid of underdelivering on their commitments, so they're being vague and hushed on the timelines. Somebody on their end is screaming that these will be delivered on launch day, while someone is screaming that the engines can't take anymore, cap'n. In some cases, it results in some models appearing way ahead of time, and others the possibility that they might slip.
The problem is that I see there being an element that won't admit to itself that some of the orders/models might slip past launch day. They say that they will get delivered and that's it. And this is why we won't get any specific information. While I would love an email saying a projected date (even if it was a week or two out), that would be admitting that it might not arrive at launch and someone's not willing to say that if there's still a chance.
At least that's what my imagination says at 1:20am
Will you? Apple could be sending out death squads to everyone who ordered SS BSB.
I received this email today for my 42mm ss with milanese loop. Order status still shows Processing Items. 12:06 PST order time with 4/24-5/8 delivery.
Interestingly, my 42mm sport with white sport band order placed 12:22 PST with 5/13-5/27 delivery has changed to Preparing for Shipment. Card has been charged and UPS tracking shows 4/24 end of day delivery.
I'm in Seattle.
Interestingly, my 42mm sport with white sport band order placed 12:22 PST with 5/13-5/27 delivery has changed to Preparing for Shipment. Card has been charged and UPS tracking shows 4/24 end of day delivery.
I'm in Seattle.
I received the email as well. I have to say I am very disappointed, especially since folks ordered much later then I, received shipping windows 4-6 weeks and some for June, and yet they will get their watch before me. I ordered 42mm SS BSB 3:06am confirmation email from apple on the 10th.
Same boat as you guys.
42mm SG black band. Confirmation mail received at 09:03 German time (two minutes after go live)..... people with confirmation mail time windows up to 15 minutes after (!) have received their shipment notifications. That blows!
42mm SG black band. Confirmation mail received at 09:03 German time (two minutes after go live)..... people with confirmation mail time windows up to 15 minutes after (!) have received their shipment notifications. That blows!
Dropped $2100+ and still nothing
I didn't even get the Apple email saying don't worry, we will one day ship your watch
42mm SB with SB Link (June)
38mm SS with Modern buckle Brown (may)
both with Apple Care+ good thing my service and support started 13 days ago...
my 90 days of complimentary will be up before I ever get the damn thing....
Also, has anyone here from NC gotten ANYTHING?? I spoke with a lot people in our organization and no one from NC that I am aware of, is getting their watch tomorrow.
I didn't even get the Apple email saying don't worry, we will one day ship your watch
42mm SB with SB Link (June)
38mm SS with Modern buckle Brown (may)
both with Apple Care+ good thing my service and support started 13 days ago...
my 90 days of complimentary will be up before I ever get the damn thing....
Also, has anyone here from NC gotten ANYTHING?? I spoke with a lot people in our organization and no one from NC that I am aware of, is getting their watch tomorrow.
Watches shipping ...
I received two shipment notifications today, both watches should arrive tomorrow. One is for the 38mm sports watch and the other one for the 42mm sports watch both with white bands (before anyone asks, one is for me and the other for my wife). Interestingly, the initial estimate for the 42mm model was 12.5-26.5. so apparently Apple is actually shipping the watches earlier than initially promised (at least in my case).
Cheers
I received two shipment notifications today, both watches should arrive tomorrow. One is for the 38mm sports watch and the other one for the 42mm sports watch both with white bands (before anyone asks, one is for me and the other for my wife). Interestingly, the initial estimate for the 42mm model was 12.5-26.5. so apparently Apple is actually shipping the watches earlier than initially promised (at least in my case).
Cheers
For any fellow UK people....
Both my 42mm space grey sport with black band and 38mm silver aluminium sport with blue band are now showing as dispatched. Checking tracking on the apple site shows estimated delivery as 8th May with UKMAIL!!
However, checked on UKMAIL tracking site and shows as delivery on the 24/4
Both my 42mm space grey sport with black band and 38mm silver aluminium sport with blue band are now showing as dispatched. Checking tracking on the apple site shows estimated delivery as 8th May with UKMAIL!!
However, checked on UKMAIL tracking site and shows as delivery on the 24/4
I got this email last night, and although it didn't really say anything, I knew exactly what it meant:
"We really wanted to under-promise and over-deliver for you, but on this occasion we'll have to under-promise and under-deliver.....Sorry."
Like many people here, I ordered my watch within seconds of the store coming up, and was almost certain I'd get it on launch day. First time in a decade that I feel Apple has let me down.
"We really wanted to under-promise and over-deliver for you, but on this occasion we'll have to under-promise and under-deliver.....Sorry."
Like many people here, I ordered my watch within seconds of the store coming up, and was almost certain I'd get it on launch day. First time in a decade that I feel Apple has let me down.