Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Faces Class Action Lawsuit Over Screen Ghosting on Retina MacBook Pros
- Thread starter MacRumors
- Start date
- Sort by reaction score
Samedung needs apple of course. Who are the going to copy and steal from? BBerry?
----------
The single person responsible for the class action suit is the lawyer's half brother...
You are comparing convictions on one side and accusations on the other side.
----------
The link points to an article by a respected British newspaper, about personal consequences that one Korean member of parliament and two reporters suffered when they uncovered evidence of massive bribes by Samsung. So I'd say that is serious.
The problem is in fact the class action as it serves the interests of the lawyers and not this guy nor even the members of the class.
All products are potentially defective at the point of sale. That is why we have laws to protect the consumer. Further that is why companies like Apple have return policies to address these sorts of things.
However you position here that the consumer has no responsibility to make sure a device is suitable for the job is hilarious. If a guy goes out and buys a little Ford F150 and destroys it towing a 60 foot boat across country is it Fords fault?
Yep exactly! There is no need for class action here.
The whole problem here is that nobody has to deal with this. Apple has a very liberal return policy with basically no questions asked within 2 weeks. I have to check the actual duration here but I think it is two weeks. This is the same for any problem that may appear on a new machine. Compared to many industries Apple bends over backwards to make sure people are happy with their purchases.
You do understand what I mean by deal with it don't you. I mean stop whining like little girls and get the problem fixed.
It isn't asinine to get people to take care of their own problems.
Yeah. Lets inspect this a bit after the conclusion of the class action. Class actions are all about lawyers exploiting the courts for personal gain. We will see what happens but if everybody gets a $5 iTunes gift card I will laugh my behind off.
Yes if you had read this thread you would have already seen the answer to that question.
I have to ask though why do you need to know? If it is an LG will you join the LG whiners club even though you haven't had cause to do so up till now?
You see this to me looks like a common mental illness when it comes to Apple products. One person whines about a configuration issue then everybody and their brother has to see if they have the same hardware so they can start whining too. So really why do you need to know? Do you have a problem now or do you want to have something to cry in your cereal over?
I wouldn't wine. I was just wondering. I rarely join the group of whiners cause I've never had the problems they've had. And I don't eat cereal
I'm glad to see this. While don't own a Retina MBP, I'm considering buying one, and as a retoucher, image retention would be catastrophic. I can often work on the same image for half an hour without moving the image. It is my job to fix even the slightest artefacts in photos, so something like this would greatly disturb that.
You simply can't sell a freaking expensive computer, marketed as the most advanced display on a computer, ever, and have any kind of issues with the display, not to mention issues like this. This is meant to be the BEST display out there, for professional use, top of the line, etc This is supposed to be the Ferrari of computers.
My current non-retina MacBook Pro has no image retention whatsoever. I'm not upgrading to a more expensive computer that does. IPS displays can clearly function without this problem, as demonstrated by the fact that Samsung displays don't have this issue.
You simply can't sell a freaking expensive computer, marketed as the most advanced display on a computer, ever, and have any kind of issues with the display, not to mention issues like this. This is meant to be the BEST display out there, for professional use, top of the line, etc This is supposed to be the Ferrari of computers.
My current non-retina MacBook Pro has no image retention whatsoever. I'm not upgrading to a more expensive computer that does. IPS displays can clearly function without this problem, as demonstrated by the fact that Samsung displays don't have this issue.
Apple doesn't refuse to deal with it if the problem is excessive. You can see multiple posts in this thread from people that have gotten the problem fixed.
By the way image retention is a form of persistence that all screens have to some degree. It is a temporary effect that varies with the type of screen and the processes used to build it.
Burn in is a permanent change to the screen often after long use with a common image being shown on screen.
Back in the days of CRTs persistence was a requirement to retaking an image as the electron beam was scanned across the tube. Manufactures had to take great pains with formulations to balance persistence with other needs.
With LCDs you have many different approaches with respect to how pixels are addressed. You still have trade offs though
OK so a half baked class action will solve the technical issues for you? Beyond that why would you still be considering a retina machine after reading this thread. Seriously.
They are the best screens out there right now. You don't see anybody else shipping production numbers of these types of screens do you?
Neither do most of the LG screens. Really though retina isn't the screen technology for what you do yet. Go for retina when the technology matures.
Absolutely not true at all. I left mine on, with the screen brightness set to 0 (completely black) for a few hours while downloading something. When I came back, there was definite ghosting on the screen.
I thought it had to do with the light, but it really doesn't!
As far as quickness of disappearing, I'd say it takes maybe 30 seconds. It's still annoying when you do go from one screen to another, but it really does depend on the screen. Sometimes it's very prominent and sometimes it isn't.
I certainly wouldn't buy one on day one. I've learned that it's best not to buy any new Apple products until all the early adopters have found all the faults and Apple have fixed them.
That said why should anyone be a test monkey? The MBP-R is probably the most expensive 15" laptop you can buy. It should have been tested to destruction before they release it. I don't expect to pay all that money and end up doing Apple's field testing for them.
Yes, and it's frustrating to see such a great computer being ruined by a potentially serious flaw. I'm sure most of the rMBPs don't have the issue, but many are reporting that their issue is not being dealt with as it isn't really officially recognized as a problem (common thing for Apple). If that would happen to me, I'd be pissed for sure!
I still want to buy one though, but only once there's no chance I'll get stuck with image retention.
I doubt the lawsuit would solve the problem, but it's one step towards something, maybe It's gathering more attention, and Apple might eventually do something (maybe in the next revision they'll simply quietly stop using LG screens, simple as that). That's good enough for me.
Nope, I have my brightness from 50% to 75% and it's got the same issue, and honestly I'm tired of having to ship Macbooks back to apple, and copying all my **** off of them, but looks like I'm gonna have to.
If you live near one, take it into an Apple store they'll check it at the bar, and if it has an image persistence problem (for which they have a 5 minute test), they'll replace the screen, sometimes within the same day. End of story. Jesus Christ, first world problems?
Not aimed at anyone in particular but some peoples expectations are hilarious at times. People accept new cars have issues, new houses have issues, but wait, it's Apple. THAT IS NOT ACCEPTABLE.
Not aimed at anyone in particular but some peoples expectations are hilarious at times. People accept new cars have issues, new houses have issues, but wait, it's Apple. THAT IS NOT ACCEPTABLE.
So what about all the people who were refused a replacement? How exactly is refusing to replace a faulty product fixing a problem? Do you think that someone is suing Apple just for the fun of it?
Welcome to reality.
I agree with some of your points, but right now as it stands the guy is suing solo, seeking class action. Buying a truck and towing something you aren't supposed is not analogous to the situation. It's analogous to getting an engine from plant A as opposed to B, the former with questionable quality. There is no evidence that the user caused this error.
Edit, the purpose of the suit isn't that people can't get the display replaced, it's that apple is shipping a faulty display to begin with and that requires the owner to deal with a faulty display. I'm not implying that this is the case, it'll be what the lawyers have to prove. If there truly is negligence on apples part, the suit is legitimate.
We got off topic on the get it replaced and quit whining argument. Back to the ford analogy, if ford knew that plant A was inferior to B, but kept equipping the cars because the cost of doing so is less than a recall, they are being neglectful to their customers.
Last edited:
Good. They should be held responsible for these issues. They weren't acknowledging what was clearly a legitimate issue stating that it was "normal" on IPS panels. Not only is that ridiculous, it's bad business. They couldn't own up to their mistakes so now they're being called out on it. Even if they don't lose this one, maybe they'll think twice about putting panels that ghost in a 2k machine.
They're saying that Apple are selling goods which fundamentally aren't sold as advertised.
If you get a Samsung display, then you're more than likely getting a fantastic, flawless display. If you get an LG display, then you may well not get the experience that you expect from Apple or indeed from a device that comes with an Apple price tag.
Apple knows this, and continues to sell machines with the faulty displays.
Now I know there will be many people who will defend Apple for this, as the issue is relatively minor and an inconvenience at most for the majority of sufferers, but if any company knowingly sold me something that was probably faulty, they would instantly lose my custom.
Thankfully in the UK we have the Sale of Goods Act which protects consumers smart enough to know of it, but Apple's attitude of 'You mugs will still buy it and probably not return it, so we'll not do anything meaningful' stinks.