Apple Invites Reporters Into Testing Lab, Details iPhone 6 Plus Durability Tests

[throys]

You just have to love or hate apple haters going to hate and spread **** like wildfire and after seeing that lab I'm comfortable and I'm sure the millions and millions of iphone 6 plus users can feel assure now that those 8-9 Samesung users with the iPhone 6 plus will get a new replacement to bend again.

 

[H2SO4]

Hmm the HTC and Nokia screens almost cracked and who truly applies that much pressure to their phone? It's starting to get silly? I haven't seen anyone besides the few posts on here with a bent 6 plus! I had to take mine out of a hybrid case today and its straight as they come! A course when you are on top of the cell phone world everyone is aiming at you! Finally trying to bend note 3 is silly! A course it won't bend!! The screen would crack first and btw how did those returns for the S5 go for being so waterproof???? Yep not that waterproof as Samsung reported! Stopped trolling!

Not seen the video but, ‘HTC and Nokia screens almost cracked’? Maybe I should watch it but WTF does that mean……….?
Really I’d expect the waterproof S5 thing to appear on an Android site and not here unless somebody brings it up. Oh wait……….

 

[macs4nw]

Bendgate is a NON-Story

Opportunistic sensationalism at it's finest!

When you're at the top, your competitors are chomping at the bit to take you down, by all means, unscrupulously or otherwise.

 

[MaSx]

Apple uses Windows XP at the testing lab....no wonder...lol

 

[invisiblekid]

What exactly does the video show? All i saw is a bunch of machines going up and down flat? In samsung video i see things like drop test button test among others.

That apple video all i see is a guy saying most extensive test ever did and a machine going up and down?

Sigh.

It was stated that these test were only for the bending. I think maybe the labs have other testing machines don't you? I mean the "scandal" is about bending. So what did we get to see? Testing for bending. That's not just a coincidence.

Also, about how this is a worthless comeback from Apple as people just don't/won't listen. That stupid cow of a desk jockey reporter is clear evidence of this. She has just watched the same thing we have, and she still does't get it and will bleat on about it over national news. I bet she doesn't have a clue who Sir Tim Berners-Lee is either. (sorry old news, but relevant as it's another dangerously clueless reporter not having a clue at something they've just watched)

 

[daftpunker909]

-

 

[inkswamp]

And the latest in a long, tiresome string of manufactured controversies comes to a sniveling end. As expected.

I'm still waiting to see if Samsung ever demands to see Tim Cook's real birth certificate. You know that's coming.

 

[daftpunker909]

Well, Samsung bought one, was truly amazed that they couldn't find anything wrong with it and couldn't steal it, or come up with anything better, so they hired someone to break it. Cheap, Cheap, Cheap Blow Samsung.

Denial much?

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It means nothing, zero.

Apple place their device on a test rig they set up to a level they felt was right, they ran the test they felt was right and they felt the results were acceptable.

So what does that tell you?

Nothing.

HTC, Motorolla, Samsung, Sony, could use the same test rig, set it differently with their own different idea on what a pass will be.

Apple can show anything they like. Means nothing.

If it was independently tested to some independent standard that other phones were identically tested to then that means something.

I agree. And would like to add that the only thing that matters in reliability testing is to test for the (harshest) usage scenario a user might expose the product to. The only purpose of the tests is to avoid that users see a certain failure mechanism (mode). If the test was not appropriate to simulate these user conditions it is likely that the user is the one that a product fails a certain - and this seems to be exactly what happens.
They claim that only 9 cases were reported - how many devices are in users hands? Given that only a fraction has been shipped to customers and the duration they were in the users hands I the statistics suggest that a lot more will be reported once all 6+ are shipped and have been used for a year or so.

 

[Zxxv]

All that expensive energy consuming equipment and you could just use your hands to test bending and breaking. Strange decisions. Guess shiney big machines looks good to the boys.

 

[macenied]

... Apple also added that the newest iPhones are built with “steel/titanium inserts” to “reinforce stress locations,” and that they use “the strongest glass in the industry” in order to prevent any problems like those described. In addition to the use of high-quality materials, iPhone 6 and 6 Plus also underwent ample testing to ensure they can endure bending, sitting, torsion and other kinds of stress, even over prolonged periods, throughout their design and development ...

Source: http://omnifeed.com/article/techcru...-plus-bending-complaints-number-less-than-10/

Anybody knew ? How old are those "newest" iPhones. Sounds good, where is the evidence ?

Teardown technical: http://www.telegraph.co.uk/technolo...one-6-teardown-in-pictures.html?frame=3044178

Teardown financial: http://www.forbes.com/sites/chuckjones/2014/09/24/apples-iphone-6-teardown-and-other-costs-analysis/

 

[invisiblekid]

Denial much?

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I agree. And would like to add that the only thing that matters in reliability testing is to test for the (harshest) usage scenario a user might expose the product to. The only purpose of the tests is to avoid that users see a certain failure mechanism (mode). If the test was not appropriate to simulate these user conditions it is likely that the user is the one that a product fails a certain - and this seems to be exactly what happens.
They claim that only 9 cases were reported - how many devices are in users hands? Given that only a fraction has been shipped to customers and the duration they were in the users hands I the statistics suggest that a lot more will be reported once all 6+ are shipped and have been used for a year or so.

TBF the "extremely rare" is meaningless. It's been only a week, and whatever Apple says, some phones have got bent.

The testing demo was meant to show one thing and one thing only. Well, OK two.

It was to answer all the morons who yelled "How did Apple not see this", "did Apple even test for this?" etc, etc.

And two, the biggy. We tested it to out stds and thought it was fine. If you have a bent phone them you applied too much pressure to it, so it was your fault.

Now I happen to agree mainly with that. I see not a single piece of evidence and having tired it myself that the "the phone bent in my front pocket and I did nothing else" is 100% believable. I just don't believe any of them.

I also believe that Apple should replace them though. While the phone is not weaker than anything I would have guessed at, not replacing them at this point would be a disaster move by them.

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All that expensive energy consuming equipment and you could just use your hands to test bending and breaking. Strange decisions. Guess shiney big machines looks good to the boys.

Surely your not serious.

Please, please let it be me, who after a rough night at work and a few cans of beer later I'm missing something?

 

[vgamedude]

From what I could see they didn't show the results after the bends nor did they show pressure applied to the volume buttons or sim tray slot as those areas are the weakest.

 

[doelcm82]

If my phone bends, I WILL take it back to Apple and ask for a replacement.


What if Apple or AT&T decides they won't replace your phone? What if they give you a refurbished phone of unknown origin?

What if my phone never bends? What if it does bend and Apple decides to give me a brand new iPhone, plus a $500 gift card for my troubles?

As long as we're making up imaginary scenarios, we might as well have some really good ones in the mix... If I thought like you, I'd be depressed all the time over things that haven't even happened.

 

[MyopicPaideia]

Let's admit it—we're a really dumb society constantly in need of stimulation so we sensationalize all these lies. And the Internet (especially Facebook) amplifies everything.

Exactly this. My main question is, if people that had this happen to them had the phone in their front pants pocket only, and with the screen face down towards the leg as everyone does, not facing outwards, the force being applied by the leg would have had to be in the opposite direction than the phones bent.

The only way for the phones to bend in the way they were shown in the pictures would be by a significant force OPPOSITE to the one being applied by having the phone in a front pants pocket, such as if someone was leaning against a railing, the edge of a table, etc...

That's just simple physics, right? Happy to be corrected?

You are obviously not an engineer so for your own sake please don't try to sound like one, because your comment certainly is not presenting a coherent argument.

Are you an engineer? Seems to me you don't have to be to understand that it is pretty obvious that these bending issue did not occur from simply putting the phone in your front pocket. You just have to use some basic logical and critical thinking.

 

[iKrivetko]

What's the point of inviting all these journalists if one can bend the phone with their bare bloody hands?

 

[ds2000]

TBH anything that annoys people in those god awful skinny jeans gets a thumbs up from me. So well done Apple

 

[McCool71]

It is interesting to see that not a single one of those tests apply pressure to where several of the people with bent iPhones claim they bend - near the volume buttons where the structure is at its weakest.

Every company that deals in consumer electronics have test facilities like this - but it doesn't necessarily mean that all flaws are removed.

I am sure Apple performed extensive drop tests of the 4 and 4s before launch and just decided to go ahead with the launch even though screens were breaking left and right.

Even in small countries like mine (Norway) there were a handful of small companies that made a good living just by offering screen replacements for the 4 and 4s cheaper than Apple. Most of them are still around and offer similar services today, but that model really helped that 'industry' getting on its feet.

 

[Stanick]

As I thought... the bent phones are "one in a million".

I would take that with a grain of salt... many users, including some here on MR have returned their bending units within the 14-day return policy without reporting the issue to Apple.

 

[rish]

There isn't a test for wilful damage. That's what many of these "durability testers" are doing.

This much attention for 9 phones out of how many millions? Everyone's an engineer all of a sudden yet a single bit of common sense has yet to prevail.

 

[enricopalazzo]

Everyone tests their products before releasing it, but that does not guarantee the product will be free from any issues.

Only 9 may have complained, that doesn't mean only 9 phones have been suffered from this issue. Some may have only minimal bents and did not notice yet and some may have thought it is their own fault and did not complain.

The fact is, it is long, thin aluminium and it is easier to bend than other phones. Only time will tell if this is really a bigger issue. When you accidently bump into the table or something similar to that.

Let's say the screen will crack by a chance of 30% at the first drop. Just because you did not drop it on the first week, it does not mean, you will not drop it within the next year and suffer from that problem.

 

[Milese3]

That's assuming any phones were bent in ordinary use -- there remains no evidence that actually happened.

I agreed entirely.

 

[ParanoidDroid]

Thanks to the #bendgate scandal I'm holding back getting a new iPhone 6 Plus. I prferably wearing tight skinny jeans and having much comfort trouble with my 5s in some jeans already. I can't sit in some low raise cut jeans due to the iPhone bulge, if the pockets are too small.

Obviously Apple doesn't care about fashion thus they haven't tested their new phones with skinny jeans. The fact that new iPhones bend in skinny jeans is unacceptable to my friends and me.

 

[alexgowers]

No invite for cap boy?

Not so "high profile" now, is he...

Cap boy is actually unbox therapy and I rate his videos and youtube channel very highly! He is just doing the bending as a fun test. It's intersting to see but not surprising and he's plenty high profile enough, more than the press that were invited. They say press but they mean PR.

 

[philosopherdog]

I'll bet Samsung phones don't bend. They just snap easily and cleanly in half. This is just the usual hate that always happens whenever they release something big.

 

[jeffu]

I remain open minded, but I'm still not sure there's not an issue.

Totally understand that Apple thoroughly tested the new phones, but I do see one thing in common with both the original youtube video and the German one I just watched - both phones bent at pretty much the exact same spot. If you look at the photos too of the reported bent phones, they appear the same too. I may be off, but it just looks like a weak point right below the volume buttons - that's where they all seem to be bending. Granted, it takes some force for it to happen, but it also seems like once it starts to bend - that's where it hits.

The other factor I'm not seeing explored - and I'm no Engineer - but what about heat? Could that be impacting the strength? Between the heat from the battery and usage and the heat from being in a pocket, could that make it weaker? I viewed the Apple testing videos and all the machines that run the bend tests, but how about a warmed up phone that's been in someone pocket for hours? Think about it, one of the first reports was from a guy attending a wedding and driving with the phone in his pocket for a long drive.

Once last note - yes it's a small percentage, but the Plus model availability has been severely constrained - so I would guess the numbers sold and in active use are very low right now. Look at availability, yesterday there were practically no pluses available in the entire US.

Again - maybe it's not an issue, but it seems to me there's something weak about the +.