Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I don't know any "hardcore Apple fans". I just know "very satisfied iPhone owners". And none of them are complaining because none of them are having any battery issues.

When silly Batterygate is forgotten in two weeks just like lame Antennagate and the rest of the phony Apple 'scandals', history will show that the people affected by iOS 11's power management decision are the ones with really old iPhone's, treating their iPhone's inappropriately, are sketchy jailbreakers, have abused batteries, have cracked screens, etc. You know, the ones sold on Craigslist for $30 with a low quality aftermarket battery from a mall kiosk.

Average users who are respectful of their iPhone's, no problems.

unfortunately you are right it will be forgotten about but will come up here and there like there last scandals and wont affect sales lorn term as as you say most of the phones out there that are affected will be just as you described and id be very surprised if apple will fix them with a new battery if the owner is that insane to turn up with a bashed up are jail broken device as apple always do tests before they even do anything
 
The stark contrast between how Samsung and Apple both handled their battery fiascos

Apple Admits Every iPhone Has Serious Problems

The moment was there. Having admitted iPhone batteries are substandard, here was Apple’s moment to stand up and make the same kind of changes Samsung pledged and delivered after the Galaxy Note 7 debacle. Instead Apple just promised to make the bandages cheaper, for now…

In a message entitled ‘A Message to Our Customers about iPhone Batteries and Performance’, Apple did admit “We apologize” and it finally came clean 13 months later about the iOS 40% Bug I exclusively broke saying: “It should go without saying that we think sudden, unexpected shutdowns are unacceptable.” And yet when I chased Apple about this for month after month at the start of the year, it went unsaid.

There were also pledges: reducing the $79 charge for battery replacement services to $29 for 11 months “for anyone with an iPhone 6 or later whose battery needs to be replaced”. Apple also said it will improve visibility into iPhone battery health so owners can work out whether battery condition is affecting their iPhone's performance.

To all of it I say: what a load of rubbish.

While Apple apologised, it never admitted a mistake. It didn’t follow Samsung’s pledge to overhaul its battery technology (Samsung now promises 95% battery capacity remains after two years) or the lead of LG and Google which provide two year smartphone warranties.

Instead iPhone owners got a temporary window to replace defective iPhone batteries at a reduced cost (which won't help iPhone X, iPhone 8 and iPhone 8 Plus owners in a year's time when their batteries are degraded), a reiteration that slowing down iPhones without warning is a feature owners should appreciate, and finally the implication that in future it will be the responsibility of mainstream users to proactively monitor their iPhone battery condition and act accordingly, not Apple.


Apple closes by saying “we will never forget [your faith and support] or take it for granted.”

Don’t buy it. Until Apple promises major battery refinements, ongoing (not one-off) battery replacement policies (a service which should take one day, not three), transparent and proactive warnings about your battery health and iPhone performance and it volunteers to extend iPhone warranties beyond one year (including battery cover), then this isn’t the apology we are looking for.

What Apple did was not enough. Not even close.


https://www.forbes.com/sites/gordonkelly/2017/12/28/apple-iphone-battery-problems/#4b6dfb473242
 
One thing I seem to have learned out of all this. When you have your phone on a current stable IOS version dont update it and you wont have the issues we have now but from here on in every one will have the throttling by default its the way apple. Also if your not a sheep then you will also be fine lol


Wish I could go back to IOS 10.1 that was the last stable IOS I was on tbh
 
The Nexus 6 was never a good phone. It was plagued with hardware issues so that phone shouldn't be used as benchmark

Way to go on ignoring the point - the point being that when devices shutdown for no obvious reason when under load, people get very annoyed.

The make, model or anything else of the device is irrelevant; what matters is the user experience. Period.
 
  • Like
Reactions: boltjames
Way to go on ignoring the point - the point being that when devices shutdown for no obvious reason when under load, people get very annoyed.

The make, model or anything else of the device is irrelevant; what matters is the user experience. Period.
Why is device shutdown an option for a year old device? And if there is a problem with the battery why not inform the user first instead of automatically slowing it down?
 
Why is device shutdown an option for a year old device? And if there is a problem with the battery why not inform the user first instead of automatically slowing it down?

Because - they're batteries. Current battery technology doesn't meet the need for high end phones and the demands users expect of them. If people want smaller phones, then they get smaller batteries. Until battery technology makes the next leap, this sort of issue will continue.

Like I said elsewhere, Apple could have defiantly handled this better. That said, making this into some vast international conspiracy is just daft.

Did Apple screw up of the PR front, totally. Was their solution ham-fisted? Possibly. Do I get why they did it - yes. Totally. Not saying I agree with their lack of notification, but the reasoning I fully grasp.
 
  • Like
Reactions: boltjames
Apple did believe it though as Geekbench were the ones that exposed the throttling in the first place, to which Apple admitted it publicly. If users walk into Apple stores with geekbench scores for their devices and Apple employees dismiss it, then it doesn’t fill me with much confidence they have been trained in what the issue is all about.

It doesn’t surprise me Apples own battery test shows the battery is better that what geekbench publish either. It’s in Apples interest to improve the situation rather than have to pay out so one could say theirs is biased. The fact they test your iPhone in a back room and give you verbal feedback rather than doing it in front of you is disconcerting too.
Back in August they tested my phone right in front of me in their shop. No taking to a back room at all. The Genius Bar staff member showed me the output and discussed what it meant. He also got it peer reviewed by a colleagues and then a replacement authorised by a supervisor.

I guess my experiences are oddly very different.
 
Because - they're batteries. Current battery technology doesn't meet the need for high end phones and the demands users expect of them. If people want smaller phones, then they get smaller batteries. Until battery technology makes the next leap, this sort of issue will continue.

Like I said elsewhere, Apple could have defiantly handled this better. That said, making this into some vast international conspiracy is just daft.

Did Apple screw up of the PR front, totally. Was their solution ham-fisted? Possibly. Do I get why they did it - yes. Totally. Not saying I agree with their lack of notification, but the reasoning I fully grasp.

But Samsung guarantees 95% battery health after two years so the technology is obviously available.
 
The stark contrast between how Samsung and Apple both handled their battery fiascos

Apple Admits Every iPhone Has Serious Problems

The moment was there. Having admitted iPhone batteries are substandard, here was Apple’s moment to stand up and make the same kind of changes Samsung pledged and delivered after the Galaxy Note 7 debacle. Instead Apple just promised to make the bandages cheaper, for now…

In a message entitled ‘A Message to Our Customers about iPhone Batteries and Performance’, Apple did admit “We apologize” and it finally came clean 13 months later about the iOS 40% Bug I exclusively broke saying: “It should go without saying that we think sudden, unexpected shutdowns are unacceptable.” And yet when I chased Apple about this for month after month at the start of the year, it went unsaid.

There were also pledges: reducing the $79 charge for battery replacement services to $29 for 11 months “for anyone with an iPhone 6 or later whose battery needs to be replaced”. Apple also said it will improve visibility into iPhone battery health so owners can work out whether battery condition is affecting their iPhone's performance.

To all of it I say: what a load of rubbish.

While Apple apologised, it never admitted a mistake. It didn’t follow Samsung’s pledge to overhaul its battery technology (Samsung now promises 95% battery capacity remains after two years) or the lead of LG and Google which provide two year smartphone warranties.

Instead iPhone owners got a temporary window to replace defective iPhone batteries at a reduced cost (which won't help iPhone X, iPhone 8 and iPhone 8 Plus owners in a year's time when their batteries are degraded), a reiteration that slowing down iPhones without warning is a feature owners should appreciate, and finally the implication that in future it will be the responsibility of mainstream users to proactively monitor their iPhone battery condition and act accordingly, not Apple.


Apple closes by saying “we will never forget [your faith and support] or take it for granted.”

Don’t buy it. Until Apple promises major battery refinements, ongoing (not one-off) battery replacement policies (a service which should take one day, not three), transparent and proactive warnings about your battery health and iPhone performance and it volunteers to extend iPhone warranties beyond one year (including battery cover), then this isn’t the apology we are looking for.

What Apple did was not enough. Not even close.


https://www.forbes.com/sites/gordonkelly/2017/12/28/apple-iphone-battery-problems/#4b6dfb473242
If you seriously think that when your phones are banned from flights and pose a serious security risk is the same as what has been going on here then yes you may have a point. I think it doesn’t even begin to come close.
 
I wonder if my wife’s old iPhone 6 will qualify for a battery replacement!

Test done with a battery at 100% charged and the phone was restored as new. No apps on it and charged to 100% before starting.

No warning to say battery is fooked

a50e9912f338f5913ae6a452fbc7ac23.jpg


Test during - taking its time. My X finishes is just over 2 mins

1489fee0012c0fd339ad6a36308f47cf.jpg


The result.

6903b4ebdfd7297833aed5ac90e33da4.jpg


Coconut report. Lot of charge cycles.

0609345ab7e9e9908f2d0c7f03784e97.jpg
 
  • Like
Reactions: Applejuiced
But Samsung guarantees 95% battery health after two years so the technology is obviously available.

Citation, please. All I found was a quote from Samsung’s mobile chief DJ Koh:

Users are also allowed to adjust their battery use based on their smartphone use patterns, which increases battery efficiency overall. Now I can guarantee battery safety. The phone will maintain more than 95 percent of battery capacity even after two years of use.
So, what this essentially states is that, under ideal conditions, a user can have a battery keep 95% of it's charge. Please note, ideal never has and never will equal real life.

What I haven't found is anything from Samsung saying that they will actually do any warranty repairs on batteries - especially on a device without the Samsung Premium Care (Only $11.99 PER MONTH :eek:)

Meanwhile, there's now apparently cases of Note 8's that are not even charging (http://www.businessinsider.com/samsung-has-a-battery-issue-in-the-galaxy-note-8-2017-12), so it would seem that perhaps Samsung don't have batteries perfected after all.
 
Citation, please. All I found was a quote from Samsung’s mobile chief DJ Koh:

Users are also allowed to adjust their battery use based on their smartphone use patterns, which increases battery efficiency overall. Now I can guarantee battery safety. The phone will maintain more than 95 percent of battery capacity even after two years of use.
So, what this essentially states is that, under ideal conditions, a user can have a battery keep 95% of it's charge. Please note, ideal never has and never will equal real life.

What I haven't found is anything from Samsung saying that they will actually do any warranty repairs on batteries - especially on a device without the Samsung Premium Care (Only $11.99 PER MONTH :eek:)

Meanwhile, there's now apparently cases of Note 8's that are not even charging (http://www.businessinsider.com/samsung-has-a-battery-issue-in-the-galaxy-note-8-2017-12), so it would seem that perhaps Samsung don't have batteries perfected after all.
Where do they say ideal? They say with normal smartphone use it will still be at 9% charge after 2 years
Contrast this with Apple

"Your battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers a battery service for $79, plus $6.95 shipping, subject to local tax."
 
  • Like
Reactions: Applejuiced
I wonder if my wife’s old iPhone 6 will qualify for a battery replacement!

Test done with a battery at 100% charged and the phone was restored as new. No apps on it and charged to 100% before starting.

No warning to say battery is fooked

a50e9912f338f5913ae6a452fbc7ac23.jpg


Test during - taking its time. My X finishes is just over 2 mins

1489fee0012c0fd339ad6a36308f47cf.jpg


The result.

6903b4ebdfd7297833aed5ac90e33da4.jpg


Coconut report. Lot of charge cycles.

0609345ab7e9e9908f2d0c7f03784e97.jpg
Three years old and at nearly 50% capacity, if you find it doesn’t hold it for you and you want to keep it, then yes why not change it.
 
Where do they say ideal? They say with normal smartphone use it will still be at 9% charge after 2 years
Contrast this with Apple

"Your battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers a battery service for $79, plus $6.95 shipping, subject to local tax."

What I quoted was a reported statement from their mobile chief; until I see it in writing IN A WARRANTY AGREEMENT, then it's marketing spiel.
 
Back in August they tested my phone right in front of me in their shop. No taking to a back room at all. The Genius Bar staff member showed me the output and discussed what it meant. He also got it peer reviewed by a colleagues and then a replacement authorised by a supervisor.

I guess my experiences are oddly very different.
I guess it is.
 
Apple did believe it though as Geekbench were the ones that exposed the throttling in the first place, to which Apple admitted it publicly. If users walk into Apple stores with geekbench scores for their devices and Apple employees dismiss it, then it doesn’t fill me with much confidence they have been trained in what the issue is all about.

It doesn’t surprise me Apples own battery test shows the battery is better that what geekbench publish either. It’s in Apples interest to improve the situation rather than have to pay out so one could say theirs is biased. The fact they test your iPhone in a back room and give you verbal feedback rather than doing it in front of you is disconcerting too.

Isn't it possible that the batteries or power management in the CPU are simply poorly designed or
The stark contrast between how Samsung and Apple both handled their battery fiascos

Apple Admits Every iPhone Has Serious Problems

The moment was there. Having admitted iPhone batteries are substandard, here was Apple’s moment to stand up and make the same kind of changes Samsung pledged and delivered after the Galaxy Note 7 debacle. Instead Apple just promised to make the bandages cheaper, for now…

In a message entitled ‘A Message to Our Customers about iPhone Batteries and Performance’, Apple did admit “We apologize” and it finally came clean 13 months later about the iOS 40% Bug I exclusively broke saying: “It should go without saying that we think sudden, unexpected shutdowns are unacceptable.” And yet when I chased Apple about this for month after month at the start of the year, it went unsaid.

There were also pledges: reducing the $79 charge for battery replacement services to $29 for 11 months “for anyone with an iPhone 6 or later whose battery needs to be replaced”. Apple also said it will improve visibility into iPhone battery health so owners can work out whether battery condition is affecting their iPhone's performance.

To all of it I say: what a load of rubbish.

While Apple apologised, it never admitted a mistake. It didn’t follow Samsung’s pledge to overhaul its battery technology (Samsung now promises 95% battery capacity remains after two years) or the lead of LG and Google which provide two year smartphone warranties.

Instead iPhone owners got a temporary window to replace defective iPhone batteries at a reduced cost (which won't help iPhone X, iPhone 8 and iPhone 8 Plus owners in a year's time when their batteries are degraded), a reiteration that slowing down iPhones without warning is a feature owners should appreciate, and finally the implication that in future it will be the responsibility of mainstream users to proactively monitor their iPhone battery condition and act accordingly, not Apple.


Apple closes by saying “we will never forget [your faith and support] or take it for granted.”

Don’t buy it. Until Apple promises major battery refinements, ongoing (not one-off) battery replacement policies (a service which should take one day, not three), transparent and proactive warnings about your battery health and iPhone performance and it volunteers to extend iPhone warranties beyond one year (including battery cover), then this isn’t the apology we are looking for.

What Apple did was not enough. Not even close.


https://www.forbes.com/sites/gordonkelly/2017/12/28/apple-iphone-battery-problems/#4b6dfb473242

I agree 100% with this. Apple obviously has a problem with their batteries or power control circuitry. Why would batteries on the 6S start shutting down within a year of being made, then miraculously work OK when the phone is slowed down to under half it's normal speed?

And good luck getting your battery replaced. They will probably only authorize the cheaper replacement price only for batteries they deem qualify for it. Which probably is not that many I would guess.
 
Isn't it possible that the batteries or power management in the CPU are simply poorly designed or


I agree 100% with this. Apple obviously has a problem with their batteries or power control circuitry. Why would batteries on the 6S start shutting down within a year of being made, then miraculously work OK when the phone is slowed down to under half it's normal speed?

And good luck getting your battery replaced. They will probably only authorize the cheaper replacement price only for batteries they deem qualify for it. Which probably is not that many I would guess.
I am almost entirely certain they will reduce the threshold from 80%. Will have to wait and see
 
  • Like
Reactions: Applejuiced
I wonder if my wife’s old iPhone 6 will qualify for a battery replacement!

Test done with a battery at 100% charged and the phone was restored as new. No apps on it and charged to 100% before starting.

No warning to say battery is fooked

a50e9912f338f5913ae6a452fbc7ac23.jpg


Test during - taking its time. My X finishes is just over 2 mins

1489fee0012c0fd339ad6a36308f47cf.jpg


The result.

6903b4ebdfd7297833aed5ac90e33da4.jpg


Coconut report. Lot of charge cycles.

0609345ab7e9e9908f2d0c7f03784e97.jpg

See the following sites:

http://www.iphonehacks.com/2017/12/how-to-check-iphone-battery-capacity.html
https://www.reddit.com/r/iphone/comments/7inu45/psa_iphone_slow_try_replacing_your_battery/


[doublepost=1514735491][/doublepost]
I am almost entirely certain they will reduce the threshold from 80%. Will have to wait and see

I went to the Apple Store and the 'geniuses' were defiant in their cult-like defence of Apple. They said the public misunderstood them and didn't understand what a huge favour Apple was doing for them by 'smoothing' out their batteries. It was something to behold.
 
Last edited:
I wonder if my wife’s old iPhone 6 will qualify for a battery replacement!

Test done with a battery at 100% charged and the phone was restored as new. No apps on it and charged to 100% before starting.

No warning to say battery is fooked

a50e9912f338f5913ae6a452fbc7ac23.jpg


Test during - taking its time. My X finishes is just over 2 mins

1489fee0012c0fd339ad6a36308f47cf.jpg


The result.

6903b4ebdfd7297833aed5ac90e33da4.jpg


Coconut report. Lot of charge cycles.

0609345ab7e9e9908f2d0c7f03784e97.jpg
Yours fared slightly better than this. Amazing consdering the fact that the below iPhone 6 has 62% health which is better than yours and has almost 400 lesser charge cycles

659709-9a77ae784af9b528b3e39070121368ca.jpg


659711-e9986444e3352da34a22e53ef520f274.jpg
 
The stark contrast between how Samsung and Apple both handled their battery fiascos

Apple Admits Every iPhone Has Serious Problems

The moment was there. Having admitted iPhone batteries are substandard, here was Apple’s moment to stand up and make the same kind of changes Samsung pledged and delivered after the Galaxy Note 7 debacle. Instead Apple just promised to make the bandages cheaper, for now…

In a message entitled ‘A Message to Our Customers about iPhone Batteries and Performance’, Apple did admit “We apologize” and it finally came clean 13 months later about the iOS 40% Bug I exclusively broke saying: “It should go without saying that we think sudden, unexpected shutdowns are unacceptable.” And yet when I chased Apple about this for month after month at the start of the year, it went unsaid.

There were also pledges: reducing the $79 charge for battery replacement services to $29 for 11 months “for anyone with an iPhone 6 or later whose battery needs to be replaced”. Apple also said it will improve visibility into iPhone battery health so owners can work out whether battery condition is affecting their iPhone's performance.

To all of it I say: what a load of rubbish.

While Apple apologised, it never admitted a mistake. It didn’t follow Samsung’s pledge to overhaul its battery technology (Samsung now promises 95% battery capacity remains after two years) or the lead of LG and Google which provide two year smartphone warranties.

Instead iPhone owners got a temporary window to replace defective iPhone batteries at a reduced cost (which won't help iPhone X, iPhone 8 and iPhone 8 Plus owners in a year's time when their batteries are degraded), a reiteration that slowing down iPhones without warning is a feature owners should appreciate, and finally the implication that in future it will be the responsibility of mainstream users to proactively monitor their iPhone battery condition and act accordingly, not Apple.


Apple closes by saying “we will never forget [your faith and support] or take it for granted.”

Don’t buy it. Until Apple promises major battery refinements, ongoing (not one-off) battery replacement policies (a service which should take one day, not three), transparent and proactive warnings about your battery health and iPhone performance and it volunteers to extend iPhone warranties beyond one year (including battery cover), then this isn’t the apology we are looking for.

What Apple did was not enough. Not even close.


https://www.forbes.com/sites/gordonkelly/2017/12/28/apple-iphone-battery-problems/#4b6dfb473242

Oof.

Absolutly spot on.

The last part is actually where apple will eventually end up or, have their reputation left in ruins.

This is going to get ugly
 
The fact they are not including iPads in this shows this was a forced obsolescence strategy which was caught. The iPad has an A9 processor same as 6s but it's not going to be throttled not is the Air or Air 2. Which is ironic given their excuse considering that the iPad Pro is used for work and the threat of unexpected shutdowns should be even more dangerous on it rather than on an iPhone as you may lose files you were working on. I wonder what all such code apart from this has been activated in the background. The safest bet is to keep your iDevice on the version it ships with.

Happy New Year to everyone in this thread!
 
There's a spin that can certainly be put on anything to make it worse or better than something really is. And by that measure there isn't really much out there in the real world that can be trusted.

If it was just a "spin" or plot then we wouldn't have Apple come out apologizing, dropping the price of battery services and pledging to change the way they handle throttling and battery management in the future with upcoming iOS updates.
This exposure and truth coming out is good for the consumer and very bad for Apple.
For some odd reason some here are on the trillion dollar companies side that has been deceiving their customers and making billions by those shady moves.
[doublepost=1514747881][/doublepost]
Third party apps only have access to the APIs that Apple provide them acces with. As such why do you even bring that up as a credible alternative when it is clearly not.

I wonder why Apple wants to ban all battery and CPU checking apps?
They got caught that's why;)
Believe Apple all you want, I don't any more.
[doublepost=1514748542][/doublepost]
[doublepost=1514735491][/doublepost]

I went to the Apple Store and the 'geniuses' were defiant in their cult-like defence of Apple. They said the public misunderstood them and didn't understand what a huge favour Apple was doing for them by 'smoothing' out their batteries. It was something to behold.

Yes pretty much the same cult like posts and defenders we see posting here:D lol
 
If it was just a "spin" or plot then we wouldn't have Apple come out apologizing, dropping the price of battery services and pledging to change the way they handle throttling and battery management in the future with upcoming iOS updates.
This exposure and truth coming out is good for the consumer and very bad for Apple.
For some odd reason some here are on the trillion dollar companies side that has been deceiving their customers and making billions by those shady moves.
[doublepost=1514747881][/doublepost]

I wonder why Apple wants to ban all battery and CPU checking apps?
They got caught that's why;)
Believe Apple all you want, I don't any more.
[doublepost=1514748542][/doublepost]

Yes pretty much the same cult like posts and defenders we see posting here:D lol

Yup, the slowing down of phones to accommodate crappy batteries is 'FAKE NEWS'!!!
 
If it was just a "spin" or plot then we wouldn't have Apple come out apologizing, dropping the price of battery services and pledging to change the way they handle throttling and battery management in the future with upcoming iOS updates.
This exposure and truth coming out is good for the consumer and very bad for Apple.
For some odd reason some here are on the trillion dollar companies side that has been deceiving their customers and making billions by those shady moves.
[doublepost=1514747881][/doublepost]

I wonder why Apple wants to ban all battery and CPU checking apps?
They got caught that's why;)
Believe Apple all you want, I don't any more.
[doublepost=1514748542][/doublepost]

Yes pretty much the same cult like posts and defenders we see posting here:D lol
Apple is so flustered that they made the battery prices effective today instead of late Jan as originally planned.
 
Remember when everyone vouched for Coconut Battery ? Well, for what it's worth, it says my battery capacity is at 71.5%. I did an online chat with Apple Support and asked about doing a battery diagnosis and the rep was willing to do it. The rep reported that:

"So it does look like it passed"

I said that in that case, an Apple store will not replace it or at least not for the $29 deal and she responded that they WILL replace it.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.