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Apple Issues Statement Over Day 1 'Maps' Glitches, Maps Team Reportedly Under Lockdown to Fix Issues

I wish the Apple Logic Pro dev team were on 'lock down' until it's a vaguely usable 'pro' application again on Mountain Lion. It's been weeks of the worst paid app experience I've ever had on any OS.

Cute 3D maps don't produce commercial records for a living.
 
The design team sends their regards. :D

Apple+design+team
 
glynhughes said:
Do you find it painful to read all this criticism? You know it's not directed at you right? It may feel that way if you've invested time, money and love in a company - only for them to do something stupid, like replacing its mapping with a half-baked app that attracts ridicule. You might feel, well, betrayed. But I say again, the criticism is not directed at you personally so there's really no reason for you to feel upset. I hope you can get over any feelings of anxiety soon.
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Just a bit excessive for something that needs and will grow over time.
 
janderson0719 said:
Just a bit excessive for something that needs and will grow over time.
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The problem is none of us have too much confidence it will grow faster than Google's offering and as such, will always remain behind the competition in terms of features and polish.

Which means Apple could end up abandoning it, leaving its users to pay the price (on top of the price we're already paying for being dragged backwards).
 
Can someone, in very simple terms, explain to me how "the more people use it [Apple maps], the better it will get"? I really don't get it. Will Apple somehow be tracking where we drive?
 
janderson0719 said:
I know that. I don't know if you miss understood something. I'm saying I don't recall turn by turn with voice on the previous Google maps embedded within the system.
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Well, considering Apple was responsible for that part, and now for this mess, I don't think that quites help your argument now does it ?
 
MaroonMushroom said:
Then why release it with ios6 if it needs time? Why not keep google maps, and then release Apple's as a beta that people can opt into. :confused:
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Because people need to use it for it to get better. Just like google maps needed people to use it for it to get better.
 
kas23 said:
Can someone, in very simple terms, explain to me how "the more people use it [Apple maps], the better it will get"?
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As you use it, you're supposed to submit business listings for places you go, reviews, and fixes to street names, cities, and locations to Apple. As more and more users submit this data, Apple can update the back-end data and make it more accurate.
 
KnightWRX said:
The problem is none of us have too much confidence it will grow faster than Google's offering and as such, will always remain behind the competition in terms of features and polish.

Which means Apple could end up abandoning it, leaving its users to pay the price (on top of the price we're already paying for being dragged backwards).
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"dragged backwards"

Please. You're just going with the hype. Being a sheep goes both ways.
 
KnightWRX said:
As you use it, you're supposed to submit business listings for places you go, reviews, and fixes to street names, cities, and locations to Apple. As more and more users submit this data, Apple can update the back-end data and make it more accurate.
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If this is the case, then I truly don't see Apple approving a Google Maps stand alone app.
 
xionxiox said:
Because people need to use it for it to get better. Just like google maps needed people to use it for it to get better.
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To be fair though, quite a bit of the mistakes (black and white satellite imagery, low resolution satellite pictures of areas Google has high-res shots of, clouds in the way of the pictures) are things that Apple should have checked and fixed with their imagery providers.

Same thing for cities being unlisted or listed in the wrong places, those things should have come properly checked and corrected by their mapping providers.

Crowd-sourcing and user contributions should be limited to business listings and reviews, not to mass transit information and other basic mapping information.
 
KnightWRX said:
Well, considering Apple was responsible for that part, and now for this mess, I don't think that quites help your argument now does it ?
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This is just a statement. Your taking different conversations I was trying to have with other people here and making it as a big argument from me. Which I'm not doing.
 
What's the fuss?

I hate turn by turn, it rarely works how I'd like it to, and I'm reticent to give a machine control over my actions. I have all the AAA maps I'll need in the car. I mean, what did we all do before smart-phones, was everyone driving around in loops trying to find where they were going? It's an overhype'd app (especially street view, a terrible UI) on both platforms, and if they went away tomorrow I wouldn't miss them.
 
I know we have a very vocal group here but my guess is that > 90% of the people that actually use the New Map App will find that it works fine for them. Maybe some areas will have some problems but will be resolve soon. Some believe that Apple is starting from scratch but they are using the TomTom Database. Maybe some problems with the software in processing the data but I tend to think that will be resolved soon. Like I have said, I have been using it for months and it has improved over that time. And in my testing within a 50 mile radius of my house it has worked really well. I have in every case until recently used both my in car navigation (maps are pretty old) and also my Navigon iPhone App. So it is hard to believe that I am the ONLY person that is not having any problems. Of course if "street view" is the most important thing for you I can understand you saying it is crap for not having it. But apparently Apple does not feel that is the primary use of this App.
 
Kind of sad that they have to make excuses for basically the only "big" feature in iOS 6. It seems Apple is slowly inching towards a jack of all trades mentality, and the products are suffering for it. Of course, I still bought an iPhone 5, but in two years it will be interesting to see what's available.
 
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jgg204 said:
When Apple PR's department says "Under Lockdown" do they mean paid overtime or Foxconn chinese labor lock down? I highly doubt the Apple executive team is forcing its six figure programmers to eat and sleep at the Apple HQ. That would be pretty funny though if they did. Whoever screwed up the Brooklyn Bridge should have to eat maggoty rice over the weekend.

It would bring a whole new twist to "debugging"
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ROFL!!!! :D
That comment made my day! :D
 
janderson0719 said:
Just a bit excessive for something that needs and will grow over time.
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If they'd announced it as a beta and included it alongside the existing map app I'd agree with you.

But they didn't. They threw the baby out with the bath water on this one.

In terms of built-in, free mapping ios6 is hobbled at present and there's no chance of a quick fix whatever apple would have us believe.

Only option - downgrade to ios5 and see if Google can provide a fig leaf map app in the near future. Also, I'm assuming iPhone 5 won't be downgradeable from ios6 so no £600 into apples's coffers from me this year.
 
So....does Scott Forstall take a pay cut? My guess it'll be the middle managers that take the brunt of it. :rolleyes:
 
RMBootneck said:
If Steve Jobs was still around this never would have happened. How come this app wasn't thoroughly tested? I tried to get directions to an address ten minutes from my house, was told they couldn't find it, yet the street is listed on the map itself!
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I'm sure it would happen - remember MobileMe - and Steve, according to rumours started the blame game.

There have been plenty of high profile mistakes under the watch of Jobs.
 
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