Pardon my meticulously British English.
Apple Launches iSight Camera Replacement Program for iPhone 6 Plus
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macs4nw
macrumors 601
If you say so, but why so sensitive about an (explicitly stated) unrelated light-hearted quip to another poster?
Appl3FTW
macrumors 603
No just eligible for repairs
ShawnTXDFW
macrumors 6502
Still stuck on what to do. I don't really seem to have any problems with the camera. Being jailbroken and having to upgrade my iOS and lose all of my jb's to get a fix for the camera seems worth it on one hand, but on the other not so much since I don't use the camera that often anyway. But with the iPhone 6S rapidly approaching (so the rumors go anyway) I'd rather fix a problem before I get rid of it. Would be nice if they realize it's not a software glitch but a hardware problem, and not really give a damn if I'm jailbroken or not. Appointment today is at 3:30 for my fix. I might just bring it in just to see what they say.
How am I being sensitive? I replied with a simple one-liner about the market and you came back very defensive. Now who's the one that's sensitive???? It's okay, your reply is pretty typical when one falls down into a hole they can't get out of so they throw it on the other person.
Let's just end it here and continue on with the topic. Have a good day mate.
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anewman143
macrumors regular
You're using the Iphone camera as your vacation camera? That's the one time I'd actually use a real camera... But, hey, whatever I suppose
Fair point - and no - not my "main" imager...that's my 5d Mark iii - but for quick shots/videos on the fly, it would be a shame to have it go bad in that situation.
No. It has to be eligible and have the fault
If you don't have the issue, you are not eligible
mjsmith331
macrumors newbie
Did you contact Apple about replacing the phone? I called today and have an appointment Sarurday because I live an hour from the closest Apple Store, but I also had my screen replaced at the Apple Store a couple of months ago and mine has had a white blur on the edge of my screen ever since. You can't see it all the time, but if I'm watching videos, it's very noticeable. Also, my keys stick when I'm texting sometimes or I'll open an app and it will go back to the home screen, so I reboot my phone and it will work fine for a few hours but I usually have to reboot at least every other day. I also have to take several pics to get a clear one. I always thought all these problems I was having was because of the updates but since the camera recall, I've spoke to several of my friends that have an iPhone 6 plus and they've never had these problems. I hope they replace my iPhone and not just the camera because the problems I have are not common like I thought.
mjsmith331
macrumors newbie
And this is how 1 out of 5 or less pics appear...
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mjsmith331
macrumors newbie
I have the iPhone 6 Plus 64GB and still have 28GB of memory so it's not acting like this because the memory is full.
rigormortis
macrumors 68000
i went to los gatos, they made it sound like it had to exhibit the symptom at the store in addition to the serial #, but they took it in the back and switched it out anyway. maybe they have a secret chart back there. i showed them one blurry picture. i didn't think it they would do it.it took about an hour. they asked me to turn off passcode lock , or give them a passcode and turn off find my iPhone before they would work on it. they also asked me if i backed it up to iTunes or iCloud .they did NOT switch the phone out. they did the camera in house like its being reported.
Cole Slaw
macrumors 65816
So how would this work if you don't live anywhere near an Apple store? The nearest Apple store to me is more than 400 kilometres away.
Would they send me a loaner unit to use if I send mine in for repair? Would they "cross-ship" so that I won't have to do without my phone?
I only have the blurring occasionally, wonder if I would still be covered?
Would they send me a loaner unit to use if I send mine in for repair? Would they "cross-ship" so that I won't have to do without my phone?
I only have the blurring occasionally, wonder if I would still be covered?
QuarterSwede
macrumors G3
That changed with the public beta terms from what I understand.
mjsmith331
macrumors newbie
Yes, that's correct. They told me they would run a diagnosis on my phone when I take it in. But mine is having so many other issues and I really thought everyone's was until this camera recall came out then I asked friends if their keys were sticking or if their screen was freezing and they said no, I always thought, well they'll come out with a new update to fix this but that isn't the problem since no one else is having these issues.
I have to drive an hour to the nearest Apple Store, so I'm not sure about how they handle you being without a phone. I would call and speck to an Apple Rep and explain your situation. They always work with me to make me happy. I've found that they always treat me kindly and with respect when I treat them the same.
mjsmith331
macrumors newbie
Sorry, diagnostic *
koruki
macrumors 65816
granite actually absorbs a lot of moisture and when wet it will expand and crack/explode.
I made an appointment on Sunday for today to replace the camera, it took 40 minutes to replace it. I did not get a new iPhone.
Either way, I have the same issue and Apple Tech support shipped me a replacement phone over night. So if you call corp tech support they will do a cross exchange. Nothing is worst then dealing with the Genius wanna be at the store
ShawnTXDFW
macrumors 6502
Just wanted to let everyone know I got mine replaced and fixed. Went to Northpark mall here in Dallas and mine was eligible. I'm jailbroken and not even on the latest update. The guy took my phone looked at the camera and said it looked fine. BUT because I don't encounter any problems in the future he recommended us getting it replaced anyway. Took about an hour and a half to do.
When he asked me to input my passcode and realized that it looked different along with the springboard and icons all looking different he asked me if it was Jailbroken. I said yes and he then said it doesn't matter. I was just curious. So no problems with the camera before and now it's fixed just in case. Appreciate all the replies. But looks like it worked out in my favor.
When he asked me to input my passcode and realized that it looked different along with the springboard and icons all looking different he asked me if it was Jailbroken. I said yes and he then said it doesn't matter. I was just curious. So no problems with the camera before and now it's fixed just in case. Appreciate all the replies. But looks like it worked out in my favor.
By the way, they did not scratched my phone during the repairing, I was afraid that they might break something, for that reason I was reluctant to take my phone to the Genius. I will be testing the camera in this week to check if the camera problem was really fixed. I notice that this problem with the camera was more recurrent while using the zoom at night time.
I was in the same situation as you, I did not notice this problem with the camera until Sunday, most of my pictures were taken during day time and they were fine, until I start taking pictures on Sunday at night time, using the zoom... Then I noticed that 4 of 20 pictures were blurry.
JeffyTheQuik
macrumors 68020
2,000,000 phones with serial numbers use
2,000,000 cameras without serial numbers that can be detected through the software*
A significant number of those cameras (say, >5%) are defective, so 100,000 cameras are defective with no traceability*
Replace 'em all...
*That is an assumption on my part. There may be a serial number on the camera itself, but that may not be able to be determined from the software.