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Apple Launches iSight Camera Replacement Program for iPhone 6 Plus

Mine is eligibible, but is fine, so have no intention of taking any action. How long will this service run for? If my phone does develop this issue a year down the line will it still get fixed?
 
DELTAsnake said:
My 6 Plus is effected according to the Apple page. Does that mean I absolutely need to send it to Apple or should I just keep using it and only send it in if I see blurriness?
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Only a small proportions of the eligible modules are effectively defective. They only replace those that have it.
Essentially X% of the modules produced during that time had the default (X being a small number); most people won't need to get it changed because they won't be one this small percentage.
 
srshaw said:
Mine is eligibible, but is fine, so have no intention of taking any action. How long will this service run for? If my phone does develop this issue a year down the line will it still get fixed?
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Think they said 3 years (you can verify). If it hasn't happened by that time, you're likely to not have one of the defective modules anyway so you wouldn't have to worry about it.
 
Keirasplace said:
What on earth do you do to your phones? We've got at least 10 phones in our extended family currently, and over the year bought in excess of 30, and none has broken down within the year! I'm still using a 3GS that's going on 6.5 years old and only the battery needed to be changed (year 5) for $20.
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Well since they've all been warranty replacements I guess nothing out of the ordinary.
 
Had this repair done in March, I noticed the camera issue in early stages so it was not quite that horrible as pictured on their website but not the usual quality. Yet I was not charged for the repair so could only presume this issue was brought to their attention early on, anyhow it has been perfect since. You could here the moduke moving back and forth repeatedly, very,frequently so concluded it was OIS. Below is an example of a photo I took on the morning of the repair.
image.jpeg
 
Even though it clearly states on Apple's website:

If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge.

But to be on the safe side I rang apple tech support and spoke with senior advisor. He also suggested apple will only replace the camera if it is faulty. My phone is inch perfect and I don't anyone messing about with it.

Sal
 
My 6 Plus is eligible!! Can't say I've noticed the problem being described. Selling for the 6s in a couple of weeks anyway, so don't think I'll bother with this.
 
pollaxe said:
Funnily enough, I was recently talking to a friend about how disappointed I'd been in my 6+ camera.

It produces photos with something like a smeary, watercolour effect on a high proportion of them. My serial number is eligible.
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THAT is exactly the problem I have on just about all of my photos of people. At least the smeary watercolor effect is most noticeable on faces, especially of people with light skin.

I didn't think that was the blurry problem being described in this thread though. I think it's from their algorithm they use to reduce noise.
 
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GrumpyMom said:
THAT is exactly the problem I have on just about all of my photos of people. At least the smeary watercolor effect is most noticeable on faces, especially of people with light skin.

I didn't think that was the blurry problem being described in this thread though. I think it's from their algorithm they use to reduce noise.
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That was what I was wondering; the thread seems to imply focus issues. I remember reading about the possibility of overly aggressive noise-reduction in the 6 and 6+ on MacRumors last year and I got the Camera+ app to try but to my eyes, they don't seem much different.

I have a lovely close up of a Red Admiral butterfly I took with either my 4S or 5S and I feel the 6+ is unlikely to match it. I'm only a very occasional phonetographer so it's not something I've thought about too often but seeing this news just made me wonder whether this was what I'm seeing.
 
I haven't had any problems, but my iPhone is eligible.

It says this program will be available "for 3 years after the first retail sale of the unit." - so no need to rush. I have until sometime in mid-to-late 2017 to do it, by which point I may have upgraded to a 7 or 7S. I'll keep a look out for those issues... do they develop after the iPhone is purchased, or are they apparent from the beginning?
 
apolloa said:
Well then your phones are defective, mines been a LOT MORE reliable then any iPhone I've had. So have you broken you're glass screen by dropping it, the gorilla glass screen that is, which Apple also have used on the iPhone?
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I think you've both proven that no matter which side of the fence you sit on, devices can be faulty for one person and fine for another so there's little point in arguing about it.
 
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Mine is fine but the serial number is eligible for this programme.

The manufacturers really did a number on this phone eh? From a piece of adhesive/film partially blocking my front iSight camera, the faulty front microphone that stops Siri from responding, to the possibility my 128GB unit will suddenly have memory/rebooting issues to now this...seems like a complete winner.
 
yaboyac29 said:
i "think" mine is okay but maybe i'm just so used to it that i don't notice the blur (unless it's obvious).

anyone on here have pictures to show how blurry it actually gets?

i guess i'll go in and get it repaired since it's free.
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Not sure if mine is affected, it is eligible, some photos I have taken come out like this.. But quite rare it happens.
 

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apolloa said:
It won't, it's why I won't buy iPhone, unless they drop in price. My devices history is, iPhone 3GS had the plastic cracks by the volume keys, iPhone 4 had the home button start to fail although that was after several months and it's the best iPhone they ever made. iPhone 5 had the power button fail...

My nexus 5 I bought when it was launched, nothing's broken and it's been dropped a few times. And it cost I think £200 to £250 less than an iPhone..

BUT..

Whilst this is now another infamous 'known Apple issue' then it is good they will fix it. Apple are good at fixing known issues. Perhaps they should have them made in America instead of China?
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I've owned every iPhone since the 3GS, and I have had a camera issue on the 5 (dust behind the lens) and an issue with my 6 randomly rebooting after I dropped it and cracked the screen. No other issues. Apple Store replaced them both with no questions asked.

But I am so glad that the Nexus 5 has no problems, and is such a perfect phone.... :rolleyes:

http://www.digitaltrends.com/mobile/nexus-5-problems/

https://www.androidpit.com/nexus-5-fix-common-problems
 
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rdlink said:
When everyone (not just Apple) stops making electronics. It's a fact of life. You manufacture and sell tens or hundreds of millions of devices some of them are going to have issues. Sometimes it's a tiny number. Sometimes it's a batch run. It's a given. What is important is what companies do about it. By and large Apple does much, much better than any other electronics company when it comes to supporting their products. Whether it be on a one-by-one basis, or when a larger "recall" situation occurs.

If you want something that is not ever going to have any of the issues that sometimes come with electronics, go down to to the lumber store, pick out the cleanest, nicest 1x4 piece of lumber you can find, have them cut a 5 inch block of it off, sand off all of the splinters, and put it in your pocket. You will never have any screen issues, battery issues, camera issues, memory issues or overheating issues.
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I was just saying that every year the latest iPhone has one or two major flaws which are widespread.. i don't think samsung has these..
 
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