Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
My thoughts on the 'It Just Works' moniker go as far as when my device physically functions as it should, the seamlessness of software coming together with hardware and the things I can do/achieve with the devices is greater than any other device on the market.:rolleyes:.
Wow, so as long as it's working as it should, you can do more than any other device.. Wow koolaid drinker alert. In such a locked down walked off environment all you can do is open apps.. You havnt even got control over which default browser you can use.. Its embarrassing really..
 
Wow, so as long as it's working as it should, you can do more than any other device.. Wow koolaid drinker alert. In such a locked down walked off environment all you can do is open apps.. You havnt even got control over which default browser you can use.. Its embarrassing really..

Sorry mate, I think you've accidentally found yourself in the wrong forum. Kindly delete your account. Also, enjoy your bloatware and viruses on whatever platform it is that you use.
 
I love my iphone 6+ but if I pay $700 for a machine that costs so much more than most android competitors I expect it to be so thoroughly tested the basic functionality of camera hardware/software would never be an issue. Time to get a new supplier/revamp quality control Apple.

If you've ever seen me post you know that I am absolutely not an apple apologist. But the reality is your expectations are unreasonable. Do you know how much money goes into testing automobiles? VW just recalled half s million vehicles, which is the latest recall that I am aware of to date. I point this out because automobiles have a much higher likelihood of effecting personal safety than a phone does, and things still slip through the cracks sometimes for YEARS even with thorough testing, some of which is government mandated.

The problem was obviously fixed through production since only a limited number of unitsnfit the criteria for replacement.

Apple is proactively fixing faulty hardware. They are taking care of their customers exactly as they should. If you want to be 100% sure you won't have issues literally the only thing you can do is not buy these products. No company goes without some sort of issues especially in lines mass produced like this.
 
If you've ever seen me post you know that I am absolutely not an apple apologist. But the reality is your expectations are unreasonable. Do you know how much money goes into testing automobiles? VW just recalled half s million vehicles, which is the latest recall that I am aware of to date. I point this out because automobiles have a much higher likelihood of effecting personal safety than a phone does, and things still slip through the cracks sometimes for YEARS even with thorough testing, some of which is government mandated.

And then there is the GM ignition switch problem that was hidden for 10 years. People died as a result of that problem.
 
And then there is the GM ignition switch problem that was hidden for 10 years. People died as a result of that problem.
There are seemingly endless examples. Toyota just had s big one with their brake (or was it gas?) pedals. Jeep just had down thing too. Too many to follow lol.

At the end of the day expecting a product to be tested to the point that it has zero chance of failure while at the same time wanting it in your hands (because remember these things sell in the tens of millions) in a reasonable amount of time is unreasonable.

We either need to stop demanding new devices yearly to be available for everyone that wants one on launch day, or we need to accept that sometimes things slip through the cracks and we can't find those cracks until millions of people start using the devices and report problems they're having.

As a slight tangent, my launch six plus ran kind of sluggish from day one. I had a lot of safari crashes. I was told two times try apple that it was acting normally so I dealt with it. I was even fairly vocal in forums about it. Well, I just got another since I switched carriers and did a trade in program to make our bill cheaper. The phone performs much smoother. I'm still unhappy with page reloads in safari (lol), but otherwise it's the device I expected and didn't have for most of its lifecycle (I plan to upgrade to a plus model here next month).
 
I was just saying that every year the latest iPhone has one or two major flaws which are widespread.. i don't think samsung has these..

Absolutely untrue. Every year there may be a certain number that experience an issue. This is the case in any electronics device that sells 100s of millions of units. Put that on top of the fact that every time Tim Cook has indigestion it makes headline news, and you extrapolate that out to be a "major" issue. When, in fact the vast, vast majority of the more than 150 million people who have bought an iPhone 6 will never even know that there were any issues with any of the units. As I said in an earlier post I have owned every iPhone since the 3GS, and I have never experienced any of these "major issues" of which you speak. In fact, had I not been a MacRumors reader I likely wouldn't even know about them.

Contrast that to Samsung, who shipped (not necessarily sold, but shipped) 12 million units of the Galaxy S5 in the first three months it was available, while the iPhone 6 sold 75 million units during that same first three month timeframe, and you can see why the many problems that the Galaxy had would fall under the radar of most people:

https://www.androidpit.com/how-to-fix-galaxy-s5-problems

http://www.digitaltrends.com/mobile/galaxy-s5-problems/
 
  • Like
Reactions: Kroo and Taz Mangus
The Nexus 5 had it shares of hardware issues when it launched: http://bgr.com/2013/12/13/google-nexus-5-hardware-issues/. LG built the Nexus 5, LG had the Nexus 5 phone built in American and not China?

I have owned a iPhone 4S and now a iPhone 5, not a single hardware issue. Problems happen, on both cheap and expensive phones. Name one phone manufacturer that has not had some sort of hardware issue with their phones.

When manufacturing gets to the point that all phones are built by robots then maybe production issues can be elimated. But then that won't guarantee that parts won't fail and they do for whatever reason.

I was just highlighting my own personal experience. Also I bet Vertu phones don't have any problems :)
Sure things have defects wasn't saying they didn't, just how all my Apple devices have, I never said it was the same experience or the rule of thumb for everyone else.
 
I'd have to think back years now! I had a replacement iPhone 4, iPad mini, iPhone 5s and iPad Air I believe. As I seem to recall, the iPhone 4's vibrate stopped working, the iPad mini had a dead pixel, 5s speaker stopped working/mic performance issues and iPad Air had light leaking within the screen. Same day replacement in the Apple Store for all of these. No Apple Care, but all were in warranty.

Iphone 4 is not repairable at the Genius Bar thus a replacement is standard.
Iphone 5s Mic is not repairable at the Genius Bar Replacement is standard
No Ipad is repairable at the Genius Bar, replacement is standard
 
WRONG. Well if my phone is within the recalled batch set then I am entitled to get it replaced if I want. Last time I checked they issued the statement which one is ELIGIBLE for repairs. So if you're eligible, you're eligible. No need to jump thru hoops. I'm entitled to get it replaced if I want. K thanks.
Not true at all...
"If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge"
It must exhibit the issue to have it replaced.
 
Not true at all...
"If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge"
It must exhibit the issue to have it replaced.
I kind of just wanted the replacement for the peace of mind that it won't potentially break in 3 years or whatever, which it apparently will because it's a known defect. Oh well, time for the 6s then
 
As usual, I'm late to the game. My 6plus had this problem within 2-3 weeks after buying. I had mine sent to me through Verizon. I took my phone in and after doing a little check, they replaced it right on the spot.
Yes, I do love Apple.
 
So what you are saying is that it's ok to ship junk as long as they fix it at some stage down the line, and hopefully don't just tell you that erm, I don't know... Holding it wrong..

Apple are doing something about it as they always do, unlike other companies, say like Samsung. They have to be dragged kicking and screaming to the threats of regulatory bodies world wide in many cases, the worst being their washing machines that catch fire risking life and property. Government bodies have blasted Samsung for not working hard enough to make sure every washing machine was recalled. At last count less than a third have been repaired or recalled. So your whinging about Apple doing something about replacing faulty cameras then?
 
Well then your phones are defective, mines been a LOT MORE reliable then any iPhone I've had. So have you broken you're glass screen by dropping it, the gorilla glass screen that is, which Apple also have used on the iPhone?


No, android phone have always been crap.
 
  • Like
Reactions: 576316
Not true at all...
"If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge"
It must exhibit the issue to have it replaced.

Oh yea my iPhone has blurry pictures (rollseyes) ... Next
 
Arguing about random hardware flaws on all levels is moot. Most components are mass produced by a handful of companies, so you'll find these components in many devices. There is no such thing as a perfect product, never will be. Regardless of your choice of maker, it is just the luck of the draw. So far I've been lucky, so I'm a happy customer.
 
Last edited:
It takes more than a serial number to be eligible, it has to also match the symptoms described. if it does, then you should have it repaired. If it doesn't take blurry photos, then it isn't actually eligible for repair.

You are correct.

WRONG. Well if my phone is within the recalled batch set then I am entitled to get it replaced if I want. Last time I checked they issued the statement which one is ELIGIBLE for repairs. So if you're eligible, you're eligible. No need to jump thru hoops. I'm entitled to get it replaced if I want. K thanks.

Sorry, you are wrong. I spoke with support and then I spoke to the Genius at my appointment. It does not affect all phones in the serial number range. But you are certainly free to feel entitled.
 
I spent an hour on the phone yesterday with this issue and no mention of the program. I had to open another ticket today more wasted time. There is not apple store or authorized repair place within 50 miles of me so they want me to send it in without having a phone for 5-10 days. Does anyone think I can get them to send me a replacement first and then send my phone in. I have done this with other iPhones.
 
Trust me, you will definitely notice if your camera unit is faulty. The focus function is completely absent.

I don't think that's necessarily true. I have one of the phones eligible for replacement and I do have the OIS/focus issue, but not always. Some shots are perfectly sharp, others exhibit whole-frame motion blur while handholding the camera steady. I took a bunch today, all at 320 ISO in broad daylight, about 1/3 of them had the blur, again while holding the camera about as still as you can without a tripod. And all exposed at 1/120th of a second which should be enough to prevent it unless you are really moving the camera a lot.
 
And to think i was going to take my 6+ in this week to an Apple Store because its taking blurry photos... My iPhone 6+ isn't taking photos like the one in the post but more pixelated and blurry when taking long distance shots. But when I take a photo less than 10-20cm away its as clear as 'HD'... Anyway, its eligible and by the sounds of it they would just replace the whole phone...
 
Wow, I thought the camera just wasn't that great. Mine has been like this for as long as I can remember. I have multiple shots from just tonight that are complete garbage due to the slightest bit of motion. Getting this guy replaced tomorrow!
 
Here are a couple examples just from today. Also if I tap the camera it makes a clicking noise. Anyone else?
 

Attachments

  • image.jpeg
    image.jpeg
    1.1 MB · Views: 131
  • image.jpeg
    image.jpeg
    814.6 KB · Views: 159
Sorry mate, I think you've accidentally found yourself in the wrong forum. Kindly delete your account. Also, enjoy your bloatware and viruses on whatever platform it is that you use.
Realitys a b#tch ain't it..

Ps, bloatware.. Awesome.. Get back to me when you can delete all the iJunk pre installed apps..
 
  • Like
Reactions: Menneisyys2
Anyone remember the little white iPod Shuffle at all; the one that would every now and again brick itself when connected to a computer, and the forum pages of fixes. Then Apple upgrade the model, and, lo-and-behold, fifteen minutes later issued a fix for the white-one's woes?

Apple has past-form for disguising/ignoring it's failings of its products then as soon it's running down inventories for a replacement playing the good corporate citizen routine and offering a fix. This is just same-old, same-old, with different gravy.

I guess the truth is they can't let sales tank because of a small problem (Pull Up To The Bumper Baby) and they don't want the aftermarket on their products to collapse either (things have to stay desirable to remain, well, desirable). So, logical but irritating.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.