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Apple Launches MobileMe and Apple TV 2.1

Lacasse said:
...hmm...for what then? If you don't use it for sharing a few files, using ilife apps and mail...what are you using it for?

If you're using it for things other than that, I'm afraid that you might want to try more robust service providers...shoot, as some other mentioned, some are free!

Anyhow...
Click to expand...

Gee, I thought when I purchased .Mac that I could use it in my business. Must have missed the part in the terms of acceptance about how it is intended to be used only for frivolous things and is not "robust". It's real simple, you sell something, you stand behind it. I truly love my Apple hardware and software, but their service is terrible.
 
I'm still getting emails on my .mac account so I don't care.

I wonder how many complainers don't actually have .Mac to begin with????
 
danny_w said:
The delay is clearly NOT just web-based services. If you weren't already logged into .mac in System Preferences, or if you logged out, you cannot login and so iDisk, Sync, BTMM, etc. are not working either. I wish people would quit saying that everything is working except for web apps, because that is clearly not so.
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Fair enough. I am not judging the strong reactions, I am just surprised. I guess I wasn't really expecting to utilize the new aspects of MobileMe until tomorrow. My mail has continued to work without a hiccup, so I can't get too upset. If i used idisk extensively I probably would have dragged a copy onto my computer.
 
gushenry said:
I've seen screenshot of it taken by normal people, so I think it works. Go to appleinsider.com and its one of the two links for the "10 top apps"
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Dude. WOW. I've already used the remote app on my MBP and it's awesome. I don't actually have an Airport Express but wanted to tout this feature to others :) Apple tends to think of *most* everything.
 
Blue Velvet said:
It's good to argue and discuss but I've had to delete a number of personal attacks, so let's just bear that in mind.
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BV - more heat in this thread than I remember reading (or participating in) for some time.

One of the issues on Forums is so many different perspectives crunching together. For those posting vacation pics on .Mac - being down for 18 hours may not be a big deal. For others with different uses - it is a much bigger deal. Apple announced a maintenance period and blew it big time. That is minor to some - not so minor to others. The apologists want everyone to understand - things happen. Others want Apple to perform - especially given all the .Mac issues of late. Some looked at the transition as Apple stepping up to another level. Others see this transition as yet another example of poor operations associated with .Mac and now me.com

Some people are bored with the thread yet spend time on the thread :confused: Others get their email and wonder what other problem could so worry people. Some impugn the integrity of others for whatever reason (...if you even have a business site...).

No wonder there is so much heat :eek: :eek: :eek:
 
mark34 said:
Fair enough. I am not judging the strong reactions, I am just surprised. I guess I wasn't really expecting to utilize the new aspects of MobileMe until tomorrow. My mail has continued to work without a hiccup, so I can't get too upset. If i used idisk extensively I probably would have dragged a copy onto my computer.
Click to expand...
I'm not expecting to utilize the new aspects of MobileMe, I just want the features that I already had with .Mac to work. That is all.
 
Apple Corps said:
BV - more heat in this thread than I remember reading (or participating in) for some time.
Click to expand...


It's all definitely appreciated; it's damned frustrating for many. Just as long we don't take it out on each other...

...or start spamming the thread with nonsense. ;)
 
Here is what the systems preference MobileMe icon for Vista. I still can't log in.
mobileme_windows.png


Here is a link to the larger windows
http://www.macmajor.com/images/mobileme/mobileme_windows.jpg
 
Apple Corps said:
BV - more heat in this thread than I remember reading (or participating in) for some time.

One of the issues on Forums is so many different perspectives crunching together. For those posting vacation pics on .Mac - being down for 18 hours may not be a big deal. For others with different uses - it is a much bigger deal. Apple announced a maintenance period and blew it big time. That is minor to some - not so minor to others. The apologists want everyone to understand - things happen. Others want Apple to perform - especially given all the .Mac issues of late. Some looked at the transition as Apple stepping up to another level. Others see this transition as yet another example of poor operations associated with .Mac and now me.com

Some people are bored with the thread yet spend time on the thread :confused: Others get their email and wonder what other problem could so worry people. Some impugn the integrity of others for whatever reason (...if you even have a business site...).

No wonder there is so much heat :eek: :eek: :eek:
Click to expand...

Your post sums it up quite perfectly.
 
Apple Corps said:
BV - more heat in this thread than I remember reading (or participating in) for some time.

One of the issues on Forums is so many different perspectives crunching together. For those posting vacation pics on .Mac - being down for 18 hours may not be a big deal. For others with different uses - it is a much bigger deal. Apple announced a maintenance period and blew it big time. That is minor to some - not so minor to others. The apologists want everyone to understand - things happen. Others want Apple to perform - especially given all the .Mac issues of late. Some looked at the transition as Apple stepping up to another level. Others see this transition as yet another example of poor operations associated with .Mac and now me.com

Some people are bored with the thread yet spend time on the thread :confused: Others get their email and wonder what other problem could so worry people. Some impugn the integrity of others for whatever reason (...if you even have a business site...).

No wonder there is so much heat :eek: :eek: :eek:
Click to expand...
A great post!
 
Shot22 said:
I doubt it's that simple....I mean, they already disabled .mac and they're trying to put up MobileMe right now....
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Actually it is that simple. The webmail is nothing more than a website that interfaces with the IMAP servers. There's no reason Apple couldn't have restored the old site. Heck, they could leave both webmail sites up and let people use whichever. That would mess up their branding though. But we all know the branding is more important than whether the service is working or not. :rolleyes:

In fact, prior to this transition they did have two sites up. If you tried to access .Mac Webmail with IE6, you were prompted to choose either the "new" .Mac webmail or the "old" one.

matthutch said:
Have you tried setting the account up as IMAP? If that's possible in your situation at all that is. IMAP will allow you to access the messages without removing them from the server, so you'll still have access to it when every thing is up and running again
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Apparently you didn't read that part of my post where I said I'm in a situation where I need to use the webmail interface. So setting up an IMAP account in a mail client is not an option.

Daveoc64 said:
It is quite useful.

It seems to confirm that this is unexpected downtime and that they did not plan for the service to launch tomorrow or the day after etc.

If they had planned long downtime, then the support staff would have been briefed to regurgitate the same line when asked about date, but we've had several conflicting reports.
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The chat convo really doesn't say anything. It's an empty response by a CSR. Same as I'm supposed to give to customers when the billing system goes down "We are currently updating our systems..." when the truth is the system is just not working.

For all you know, Apple knew the transistion would take longer than a day, and just gave a shorter time frame to not cause a bunch of angry customers with their long service changeover. The next day, they feint an "outage" when it's still down, and everyone is more forgiving since they think it wasn't intentional. I can spin this ball, too.

As to those of you talking about "no uptime gaurantees":

Yeah, there is no uptime gaurantee, but there is a reasonable expectation of service uptime. What I see is I have only had my Yahoo Mail account go down a few times in the years I've had it. My dial-up ISP account with Earthlink I had long ago was also very reliable, and that was an actual Internet service, a lot more complicated than email. Yet the service reliability of .Mac pales in comparison to these. It doesn't take a Genius to keep a mail server up (pun intended). Yet Apple seems to be unable to, and wants people to pay for it as well.
 
Apple has too many product launches in a too short time. iPhone 3G, iPhone 2.0 Software, Appstore and MobileMe on one day is really hardcore (also for apple). They should launch every product in a one week cycle...
 
I still have the full years charge for MobileMe on my credit card, I'm really unimpressed by that. I thought I would get to try it for 2 months with no charge and be charged at the END of the 2 months. That's how they make it out to happen. I'm too broke right now to have $110 sitting on my CC as sad as that sounds.
 
I've just had a nice text-chat with Rene at MobileMe support. She(?) said:

I am sorry about this delay in service. The maintenance related to the MobileMe release is underway. Our engineers are working as quickly as possible to complete the transition and bring all of MobileMe's services back online.
Right now I do not have a estimate time but I know they are trying to get it online as soon as possible.
We do appreciate your patience and apologize if it has caused any inconvenience.

I've been waiting all day for it to come on (I'm in the UK and about to go to bed).

I'm sure they're trying really hard.
 
Lacasse said:
...hmm...for what then? If you don't use it for sharing a few files, using ilife apps and mail...what are you using it for?

If you're using it for things other than that, I'm afraid that you might want to try more robust service providers...shoot, as some other mentioned, some are free!

Anyhow...
Click to expand...

Lacasse - I use iWeb to develop and maintain my business site. One button publishing, no software optimization required for the high resolution photographs, no FTP effort, no parsing errors to track down, etc.

iWeb and Apple have worked very well for me. I really don't understand how Apple could allow something this important get so far out of hand on the day of the iPhone launch. It will get fixed - just shocked at this one.
 
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