Same here. I gave 3 bars but data won’t work. It’s like it’s clogged up and can’t move. Progress bar stays stuck at 20 percent mark in safari. iPhone 7 on same AT&T network, same location has no problem. iPhone XS cellular is terrible.
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Apple Looking Into LTE Connectivity Issues Affecting Some iPhone XS and XS Max Owners
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cyberslammer
Suspended
Mharris7000
macrumors newbie
Hi I’m new here, I’ve been lurking since purchasing my first iPhone X’s max on Tmobile network. Like most of you I had lte issues, I tried everything from airplane mode to network reset. I even got a new SIM card but nothing helped, I ended up returning the phone to Tmobile due to the 14 day policy. Last night I visited apple an decided to try my luck so I repurchased the device, this time I got the sim unlock one. I’m seeing a day and night different with connectivity. At home I was only getting one bar of lte, with the new device I’m getting 3 bars. I definitely think it’s a hardware issue because I’m on the same firmware/ modem as the one I returned.
M5RahuL
macrumors 68040
Very interesting..did you run a speedtest with the previous device (lte only, wifi off) inside your home so you can compare with the new one ? Bars really dont tell the whole story..
cmaier
Suspended
CalBoy
macrumors 604
I was in Manhattan on the street at the time, in my neighborhood where LTE is pretty uniform. I only see bits of 4G when underground going between subway stations.
M5RahuL
macrumors 68040
Have you checked your signal strength (numeric value) ?
Open phone app
Goto the keypad and enter *3001#12345#*
Press the green dial (phone) button
From the Main Menu that opens up, press LTE, press ‘Serving Cell Meas’ and the negative value against ‘rsrp0’ is your numeric signal strength
The range for this is -50 to -120, iirc
The lower the number, the better your signal strength.. So, -105 is bad while -70 is excellent
Mine hovers between -105 to -116 inside the house...that’s pretty bad
However, it’s the same on my Note 9 (using the LTE Discovery app)..and here’s the kicker.. even with such low signal strength the Note 9 pulls way...way ahead of the XS in speedtest and practical usage ( web browsing, logging into apps like Chase, AMEX etc..) on LTE for me
WiFi speeds are very similar on both devices, per speedtest, but the Note 9 renders faster on WiFi as well!
Open phone app
Goto the keypad and enter *3001#12345#*
Press the green dial (phone) button
From the Main Menu that opens up, press LTE, press ‘Serving Cell Meas’ and the negative value against ‘rsrp0’ is your numeric signal strength
The range for this is -50 to -120, iirc
The lower the number, the better your signal strength.. So, -105 is bad while -70 is excellent
Mine hovers between -105 to -116 inside the house...that’s pretty bad
However, it’s the same on my Note 9 (using the LTE Discovery app)..and here’s the kicker.. even with such low signal strength the Note 9 pulls way...way ahead of the XS in speedtest and practical usage ( web browsing, logging into apps like Chase, AMEX etc..) on LTE for me
WiFi speeds are very similar on both devices, per speedtest, but the Note 9 renders faster on WiFi as well!
CalBoy
macrumors 604
I assume you meant higher and not lower? 😛 Mine inside is -101 right now, but I'll check again on the street later.
I ran several speed test showing better results than my first device. I’m now getting 10mbps up and 7mbps at home which is a lot better than 2 up and 1 down. I’m getting 168 down and 70 up with full service bars outside. I entered field test and it fluctuates from -100 to -110 opposed to -121 on my first device.
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M5RahuL
macrumors 68040
xalea
macrumors 6502
I'm on Verizon and having issues with my XS. I've had it a few days but didn't think to run a speed check. My wired desktop gets 450mbps, my X gets 280-300mbps, and my XS is getting 60-80. LTE on my X can be 30-40mbps and my XS is 2-3mbps. Same place in my house, same time of day. Something is clearly wrong. I paid over $1200 with taxes for this phone. Just a piece of junk.
I've had expensive cars, expensive phones, expensive you-name-it and have determined that basically everything is now junk. There's no reason to waste money on all this crap. So sick of it.
I've had expensive cars, expensive phones, expensive you-name-it and have determined that basically everything is now junk. There's no reason to waste money on all this crap. So sick of it.
For those that are on 12.1 beta x, how is the reception? (Since that has a modem baseband update)
12.1 beta 2 does nothing to improve cellular reception but it does fix the wifi issues
rebretz000
macrumors 6502
I'm pretty sure I'm going to just get the iPhone Xr. Hopefully next year Apple can workout the antenna issues.
Well I would think Apple will issue a recall and exchange everyone’s defective device or return for a refund.
deaglecat
macrumors 6502a
Wonder if it is the Intel modem that has the problem...and if so will the XR be any better ?
rebretz000
macrumors 6502
I'm going based on FCC documents also.
The first Xs I ordered had horrible reception compared to my other phones.
Synthetic
macrumors member
Did they do that with the iPhone 4? Or was the death grip something else entirely? I didn't jump into the iPhone pool till the 5 so I don't really remember what happened with that whole deal.