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Same here. I gave 3 bars but data won’t work. It’s like it’s clogged up and can’t move. Progress bar stays stuck at 20 percent mark in safari. iPhone 7 on same AT&T network, same location has no problem. iPhone XS cellular is terrible.
 
I returned my Max. Will buy again if/when these issues get resolved. Meantime, my 2017 X is working just fine.
 
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Anyone having connectivity ( LTE ) issues with TMobile ? Occasionally, opening a webpage or even logging into an App takes a while, or just hangs.

Also, on WiFi, while the speedtest shows downstream/upstream speeds very similar to other devices, sometimes webpages take forever to open.

I will be calling Apple about this, just wondering if any other TMobile users are facing a similar issue.

Yes, same LTE issues with T-MOBILE. Weak signal strength.
 
Sitting in the same room with my husband's ATT Xs, my Verizon As got over 20 Mbps less over WiFi. Give me my Qualcomm modem back. Never had this problem with my Verizon iPhone 6
 
Hi I’m new here, I’ve been lurking since purchasing my first iPhone X’s max on Tmobile network. Like most of you I had lte issues, I tried everything from airplane mode to network reset. I even got a new SIM card but nothing helped, I ended up returning the phone to Tmobile due to the 14 day policy. Last night I visited apple an decided to try my luck so I repurchased the device, this time I got the sim unlock one. I’m seeing a day and night different with connectivity. At home I was only getting one bar of lte, with the new device I’m getting 3 bars. I definitely think it’s a hardware issue because I’m on the same firmware/ modem as the one I returned.
 
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Hi I’m new here, I’ve been lurking since purchasing my first iPhone X’s max on Tmobile network. Like most of you I had lte issues, I tried everything from airplane mode to network reset. I even got a new SIM card but nothing helped, I ended up returning the phone to Tmobile due to the 14 day policy. Last night I visited apple an decided to try my luck so I repurchased the device, this time I got the sim unlock one. I’m seeing a day and night different with connectivity. At home I was only getting one bar of lte, with the new device I’m getting 3 bars. I definitely think it’s a hardware issue because I’m on the same firmware/ modem as the one I returned.


Very interesting..did you run a speedtest with the previous device (lte only, wifi off) inside your home so you can compare with the new one ? Bars really dont tell the whole story..
 
I just had this happen to me; was stuck on "4G" for a long time until the phone spontaneously decided to find LTE again.
 
That happens with lots of phones. Network conditions can vary.

I was in Manhattan on the street at the time, in my neighborhood where LTE is pretty uniform. I only see bits of 4G when underground going between subway stations.
 
Have you checked your signal strength (numeric value) ?

Open phone app
Goto the keypad and enter *3001#12345#*
Press the green dial (phone) button
From the Main Menu that opens up, press LTE, press ‘Serving Cell Meas’ and the negative value against ‘rsrp0’ is your numeric signal strength

The range for this is -50 to -120, iirc
The lower the number, the better your signal strength.. So, -105 is bad while -70 is excellent

Mine hovers between -105 to -116 inside the house...that’s pretty bad
However, it’s the same on my Note 9 (using the LTE Discovery app)..and here’s the kicker.. even with such low signal strength the Note 9 pulls way...way ahead of the XS in speedtest and practical usage ( web browsing, logging into apps like Chase, AMEX etc..) on LTE for me

WiFi speeds are very similar on both devices, per speedtest, but the Note 9 renders faster on WiFi as well!
 
Have you checked your signal strength (numeric value) ?

Open phone app
Goto the keypad and enter *3001#12345#*
Press the green dial (phone) button
From the Main Menu that opens up, press LTE, press ‘Serving Cell Meas’ and the negative value against ‘rsrp0’ is your numeric signal strength

The range for this is -50 to -120, iirc
The lower the number, the better your signal strength.. So, -105 is bad while -70 is excellent

Mine hovers between -105 to -116 inside the house...that’s pretty bad
However, it’s the same on my Note 9 (using the LTE Discovery app)..and here’s the kicker.. even with such low signal strength the Note 9 pulls way...way ahead of the XS in speedtest and practical usage ( web browsing, logging into apps like Chase, AMEX etc..) on LTE for me

WiFi speeds are very similar on both devices, per speedtest, but the Note 9 renders faster on WiFi as well!

I assume you meant higher and not lower? :p Mine inside is -101 right now, but I'll check again on the street later.
 
Very interesting..did you run a speedtest with the previous device (lte only, wifi off) inside your home so you can compare with the new one ? Bars really dont tell the whole story..

I ran several speed test showing better results than my first device. I’m now getting 10mbps up and 7mbps at home which is a lot better than 2 up and 1 down. I’m getting 168 down and 70 up with full service bars outside. I entered field test and it fluctuates from -100 to -110 opposed to -121 on my first device.
 
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I'm on Verizon and having issues with my XS. I've had it a few days but didn't think to run a speed check. My wired desktop gets 450mbps, my X gets 280-300mbps, and my XS is getting 60-80. LTE on my X can be 30-40mbps and my XS is 2-3mbps. Same place in my house, same time of day. Something is clearly wrong. I paid over $1200 with taxes for this phone. Just a piece of junk.

I've had expensive cars, expensive phones, expensive you-name-it and have determined that basically everything is now junk. There's no reason to waste money on all this crap. So sick of it.
 
For those that are on 12.1 beta x, how is the reception? (Since that has a modem baseband update)
 
I'm pretty sure I'm going to just get the iPhone Xr. Hopefully next year Apple can workout the antenna issues.
 
Well I would think Apple will issue a recall and exchange everyone’s defective device or return for a refund.
Did they do that with the iPhone 4? Or was the death grip something else entirely? I didn't jump into the iPhone pool till the 5 so I don't really remember what happened with that whole deal.
 
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