Apple May Have Quietly Addressed 'Flexgate' in 2018 MacBook Pros

Discussion in ' News Discussion' started by MacRumors, Mar 4, 2019.

  1. MacRumors macrumors bot


    Apr 12, 2001

    iFixit reports that Apple may have already taken steps to reduce the likelihood of 2018 MacBook Pro users experiencing display lighting issues dubbed Flexgate. Affected machines could see uneven lighting that looks like a "stage light" effect with the display potentially failing completely over time.


    iFixit was tipped off by MacRumors forum user Olivia88 posting in our Flexgate megathread that their 2018 13" MacBook Pro appeared to have a longer cable than previous models. iFixit confirmed this finding:
    iFixit speculates that this could prevent some of the wear and tear that had previously caused the failure though they weren't able to say for certain.

    Apple has yet to publicly acknowledge the issue, and our Flexgate guide covers what your options are if you are affected by this issue.

    Article Link: Apple May Have Quietly Addressed 'Flexgate' in 2018 MacBook Pros
  2. fokmik macrumors 68040

    Oct 28, 2016
    so only 2018 models are different and address the issue? 2016/2017 are due to break sometime?
  3. arn macrumors god


    Staff Member

    Apr 9, 2001
    Possibly. At least based on what is known. Apple hasn't really acknowledged it. But that's what iFixit speculates.
  4. snowboarder macrumors 6502

    Jun 9, 2007
    let's see... Broken keyboards, flexgate, graphics glitches, T2 chip fiasco.
    Anything is working properly in their Macbook "Pro"?
  5. keysofanxiety macrumors G3


    Nov 23, 2011
    Yes. Historically Apple keep the same “shell” for ~3-5 years but improve the internal design with each iteration to address common points of failure.
  6. Reason077 macrumors 68020


    Aug 14, 2007
    My question is, do replacement displays also have the “fixed” longer cable?

    I had my 2017 MBP 13” screen replaced in Sept 2018. It didn’t have the backlight problem, but rather lines/static on the screen suggesting a problem with the display data cable.

    Would be good for peace of mind to know if it’s less likely to have issues again!
  7. Northgrove macrumors 65816

    Aug 3, 2010
    Another show of the fantastic communication skills of Apple. I love having to guess whether a potential MBP 2018 buy would belong to fixed or unfixed laptops, and not knowing whether this will even help.
  8. iHack13 macrumors regular


    Jun 10, 2009
    city of octoberfest
    Coming up next. An official meme/guide similar to the keyboard "fix" with the spray can and holding the macbook upside down.

    Its probably gonna be a guy pulling at the display unit and another guy pulling at the bottom case. "Flexing" the flex cable boys. After all its also called a ribbon cable isnt it


    Always look on the bright side of life.
  9. iObama macrumors 6502a


    Nov 16, 2008
    One of my favorite things to do when I read this forum is remember all the millions of happy customers with working-ass 2016 and 2017 MacBook Pros. Perspective.
  10. zulkiflim macrumors 6502


    Jan 6, 2008

    In the market for a new laptop....

    This makes me reconsider.

    Especially Macrumours warning that due to no Apple recognition , consumers can expect to pay full price for this known issue.
  11. Nozuka macrumors 68020

    Jul 3, 2012
    Everything is working in mine.
    People with problems are obviously more vocal about it.
  12. zulkiflim macrumors 6502


    Jan 6, 2008

    True but the problem comes when it hits you.
    As the article say it is wear and tear issue, might be related to climate too since the cable is so short.

    So if the warranty is over for your laptop and this comes up, Apple will charge you full price for the repairs.

    If Apple was honorable , it would do a recall and change the laptops cable for free.
    And I am sure some people would say , Apple is a business, it does not need to acknowledge a design defect since the warranty is over.
  13. nexusrule macrumors 6502

    Aug 11, 2012
    Let's see...all these "problems" were only mentioned by a few people here and there online, and never gained any traction, sign that are probably issues that occur very very rarely, nothing systemic. So I would venture to say that 99% of MacBook "Pro" are probably working properly? Mine is, and the ten of thousands my company provides to its employees are at least, we all use Touch Bar MBP at this point and I never saw people suffering these issues, aside from a couple of colleagues having issue with a key on the keyboard. I am sure someone suffered these issues, like it happens with all man made items, but pretending these are serious widespread issues...sign of the times I guess.
  14. citysnaps macrumors 601

    Oct 10, 2011
    San Francisco
    No issues here. Outstanding laptop.
  15. Ries macrumors 68020

    Apr 21, 2007
    Speaker blowouts, loose and malfunctioning USB-C connectors, but I think the air fans are fine, maybe...
  16. Keniutek macrumors 6502


    Oct 6, 2011
    Price hike incoming, time to cover the loss on this crazy +2mm cable extension...
  17. eroslws macrumors 6502

    Aug 18, 2011
    Nah bro, the keyboard issues were acknowledged and fixed by Apple. They were widespread, regardless of your anecdotes. Given that there’s a petition for this problem, I’m more likely to believe it’s also widespread. Apple is much more proactive than other tech companies so I’ll give them that, but they are nowhere near the level of car manufacturers, for instance.
  18. trifid macrumors 68000


    May 10, 2011
    Read the flexgate thread, this user lokitech posted the following:

    “...I work for a company that uses only Apple product and in the year 2016, we brought 160 laptops MacBook Pro 15 top model then out of 160 laptops so far 20 laptops are affected with this display flex cable issue not sure how many would be further and 56 laptops are affected with the keyboard issue...”

    By his report alone, it would be around 12% failure rate for flexgate, but it can only get worse with time, the more you open/close the more wear and tear. The issue is significant, Apple needs to issue a repair program.
  19. mdnz macrumors 6502

    Apr 14, 2010
    The Netherlands

  20. ThisIsARealityCheck macrumors newbie

    Feb 21, 2019
    My 2018 15 inch mbp works beautifully.
    Just like with the iPhone issues, it’s usually a very small percentage of owners that experience issues - typically far below 1%.

  21. nexusrule macrumors 6502

    Aug 11, 2012
    Sure, in fact it's the only one I could witness directly. It's bound to happen that on millions of samples a 0.0001% will be affected by this or that, it happens to every pc manufacturer...and nobody issues a repair program for 0.0001%. Apple problem is magnified by two factors: they have one main model where people can see the issues and not dozens of slightly different ones, and people are obsessed by them for some reason, and talking about Apple defects ensure online magazines they will get many views. Still, all the alarmism and sarcasm on this forum are totally unwarranted.
    --- Post Merged, Mar 5, 2019 ---
    I am sorry but until everything you can point to is one thread on this forum you are just making my point.
  22. ksec macrumors 6502a

    Dec 23, 2015
    The 2018 model didn't "address" the issue. It merely delay it to happen. More like a "hack", not a fix. We just don't know how long, it could be 2 - 3 years, it could 4 or 5. Or in worst case it would be 6 months extension. We will know in 2020 , or 2021 how the 2018 model flair.

    But it becomes very clear they don't take reliability in to their design and testing process. If you have a robot doing opening and closing Screen for a 1000 times a day, and typing keys all day, all these flaw should have been easily spotted.
  23. StellarVixen macrumors 68000


    Mar 1, 2018
    Yes, but they are very vocal (as they should be, no manufacturing defect shall be taken as the fault of the owner), but they make issue seems far more common than it is.
  24. c0ppo macrumors 65816


    Feb 11, 2013
    Yup. Those pesky unsatisfied owners should keep their mouths shut. They are hurting dear, old and poor Apple!

  25. Romeo_Nightfall macrumors 6502


    Aug 8, 2018
    Yes, I wonder if they really exist?!
    I have to admit I had 3 macbooks

    - the white one - graphic card ko and harddisk
    - 2011 macbook pro full spec - graphic card
    - 2014 macbook pro full spec - trackpad click

    I still have the 2014 - but am I a happy customer now - tell me!

    iphone 4 - button replaced
    iphone 5s - battery replaced
    iphone 7 glass replaced, whole phone replaced

    thats just my story AND I am usally a guy who has flawless things - very long and handle with care, seldom something breaks ...

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