Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
You're kidding me right???

You want full refunds for all the apps you have purchased? Regardless of the fact that:

1) YOU have used the apps for at least a year (I'm assuming you had at least the 3gs before the iPhone 4)

2) YOU agreed to the iTunes terms and conditions before buying any of the apps.

Try calling Microsoft and demanding that you want a full refund for MS office 2007 because you are sick of viruses on windows and you are switching to a Mac.

Grow up and take responsibility for your own actions.

Ha! Oh the irony of that statement. :rolleyes: Apply said philosophy elsewhere and see where the eyeroll comes from.

Not everyone had an iphone prior to iphone 4. And myopia is a horrible thing to suffer from.
 
"The iPhone 4 signal issue has exploded in the media in recent days even with New York senator Charles Schumer publishing an open letter to Steve Jobs expressing concerns about the issue. Schumer is known for his efforts in consumer protection. "


Senator Charles Schumer open letter to Apple WTF? who does this guy think he is? What in the hell is this country turning into?

And Steve's response to Schumer: "Don't hold it that way." ;)
 
stevie will personally thank all the guinea pigs by asking all of them to shove the iphone4 up their :eek:
 
"The iPhone 4 signal issue has exploded in the media in recent days even with New York senator Charles Schumer publishing an open letter to Steve Jobs expressing concerns about the issue. Schumer is known for his efforts in consumer protection. "


Senator Charles Schumer open letter to Apple WTF? who does this guy think he is? What in the hell is this country turning into?

He just wants to look good for november elections? Sounds like someone who wants some of the limelight. iPhone 4 will be the topic of an emergency State of the Union address soon too I'm sure.
 
I told you there would be NO recall!

There is no need for a complete recall. Get a bumper. Not hard.

Or just return the damn phone.

I don't want a bumper. I want the phone to work properly. I've read everything about the reception being better with the iPhone 4, but I've sure not seen it. With my 3G, I rarely dropped calls, and had no trouble in my home. With the iPhone 4, I'm dropping calls on a daily basis at home (and most everywhere else). My wife is having the same issue.

Since I work from home, and my iPhone is my primary business communications tool, I simply can't have this happen. It 's awfully embarrassing to drop a customer call and have to call them back and make a joke about the "All Over Network".

So, you say just return the damn phone. Well, I've got a significant investment in the Apple ecosystem that I don't want to lose! I've got hundreds of dollars in apps, movies, etc. that only work on an iPhone!

Think Apple's planning a refund for those dollars as well if I am forced to make a change based on the failures?

Yeah, I didn't think so either.
 
Tylenol did a good job with that, textbook PR success story. This is hardly the same situation. Crappy reception is not going to cause your child to get sick and possibly die. It is also not going to cause you to have a car accident and possibly die like Toyota's recall. This is not a safety issue, it is a defect and in my opinion should just be covered under warranty.
I'd agree that it isn't the same thing as a life-threatening flaw. But it still is a big problem. Right now, the iP4 simply doesn't work very well as a phone, which is the reason why we bought them.

Incidentally for all those who said "return the phone". Many of us can't. We bought it on contract and (in the UK at least) you only get two weeks to do this. It's taken longer than that to establish that there is a hardware flaw, rather than early firmware teething troubles that could easily be fixed by iOS 4.01. Even if we could return it, we're still locked into two year contracts. We've been shafted and anything less than a complete replacement with a phone that actually bloody works is unacceptable.

Either that, or release me from my contract, refund my purchases from the app store and give me my money back.

Will it happen? Maybe not. But if it doesn't I shall cease buying Apple products and cease recommending them to others. They may save money in the short term, but they'll lose it in the long term.

In the last 3 years I've probably spent £4-5K on Apple kit. How much is that iPhone worth again?
 
The response is going to be as simple as Apple extending their return policy to accept optional returns of all iPhone 4's or a discounted bumper. A fix is going to be included in future iPhones.

I love my iPhone 4, I'll be furious if am forced to return it. I like the bumper, so I have no problems at all with my phone. Yes I can repeat the problem without the bumper.

EXACTLY. This is exactly what is going to transpire tomorrow. A little humility, an olive branch to those who feel they were aversely affected by the initial release of the phone, and notification that additional enhancements have been made to the phone to make it even less susceptible to antenna detuning than the original model (i.e. non-conductive coating on the exposed metal of the antenna).

I'm not aware of a single product -- hardware or software -- that hasn't gone through multiple revisions during its lifecycle. There is no reason to believe that a product featuring a radically new physical architecture such as the iPhone 4 is any different.
 
Massive mistake by Apple. They better hope some more Mel Gibson tapes get released tomorrow to distract everyone from what they're about to do.

According to TMZ:

Oh, one more thing. We're assuming she used a 3G model, because it didn't drop the call.
 

Attachments

  • mad_mel.jpg
    mad_mel.jpg
    144.7 KB · Views: 70
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)

As I've said before, you don't recall a non-dangerous product that the vast majority of buyers are very happy with. You let dissatisfied customers return/repair/exchange, but it has never made one ounce of sense that they would recall a safe product over an issue that many people don't experience.

I like your response. That sounds like a reasonable approach. If you are having problems, get your phone replaced otherwise have a nice day.
 
So either return the phone for a refund or return YOUR left hand for a refund.

None of us care which... do one or, maybe, both though.

I'm sure people who have been buying apps for two years care. It's either accept defective hardware or lose use of our purchases. If they made a way we could resell them, that would also be acceptable.
 
I've been buying since the day the app store went live. I assumed iPhones would work out of the box in my left hand. I know, I expected way too much from apple.

A refund for apps you've been using for two years based on dislike of a phone you've had for a month ... sounds like you want a prize without merit.

My friend, you're more of a free lunch loving socialist than you'd like to believe.
 
Apple could release a iPhone 5 tomorrow that releases Anthrax to every user that turns it on and some of you would find some ridiculous reason as to why it was done and how it is right. Seriously, some of you live in some fantasy world.

I don't even own a iPhone and I find it absolutely absurd the way they are treating the situation. Only company I know that sits around on a problem and tries to find a software solution to a clear hardware problem.

Worked with Macs with monitors problems, worked with the iPod Touch 2007 issue with displaying blacks, not gonna cheat their way out of it this time. Apple is all about bottom dollar these days, they aren't the company they were back in early 2000s when they were suffering.

Now that they are on top they think their <beep> don't stink.

Only problem products I've owned from them are the 2007 classics when they first came out, I took it back. Got a iPod Touch in 2008 with the screen issues, I didn't accept the software update and took that back too. See the pattern here? If enough people would stop sitting on it, hope for a fix, and just let Apple do what they want I'm willing to bet they'd be doing something about it much faster. Take your phone back to show them you won't stand for it, because as it stands now they've made their money from you making a defective product.
 
Fairy tales

This idea it was a known pragmatic decision just don't fly. If it was just love of the design just coating the stainless in plastic would have stopped the bridging, the phone would have been just as pretty, and all this would have been avoided. The ads would have been careful to not show it being held 'non-different'. If they assumed a case why make a form fitting dock at all?

This is a case of phones being tested in environments that the flaw didn't reveal itself - on the Apple campus with it's AT&T cell relay, or in disguising cases out in the field.

This wasn't grand design, this was a business pratfall. Hopefully they will learn and realize that the slight joy of a surprise at the keynote isn't worth nasty surprises on release. Apple is too big not to have leaks now, they just need to live with it.

Apple deserves to make good money when they make good products. They deserve to spend money when they make product mistakes and this is one of those times.
 
Good. The people that used no common-sense and crowded malls so no one else could get in just to have this thing on day one deserve this. :rolleyes:
 
idc what they call it or do but i want my iphone 4 to work and have zero of the current problems. and a case is not a fix. not only is that retarded to say i need a case to make my phone work but i have the bumper case anyway and my signal still bounces around with contact. if tomorrow does bring some good news im off to the apple/att stores to get a refund and new phone.
 
A refund for apps you've been using for two years based on dislike of a phone you've had for a month ... sounds like you want a prize without merit.

My friend, you're more of a free lunch loving socialist than you'd like to believe.

Free lunch != socialism. Check your definitions.
 
Bs ???

When this problem surfaced, Apple originally said it was a software problem - that the software was showing too many bars and when the signal went down the user was actually seeing the accurate signal level.

At the time, I had a hard time understanding the explanation. How can a software problem be triggered by where you hold the phone? I am not a techie, so I don't understand how one has anything to do with the other.

Is the software problem a different issue, is it tied to the antenna issue, or was this just a load of BS by Apple to try and cover up the real problem?

I'm just curious.
 
Leader Steve is going to threaten to quit if all you followers don't shut your mouths about the reception issue, that is all.

:apple:
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.