Customer is paying - that's why its $29.
Just remove the "software" or make it a setting and as the customer we then have a choice...
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Apple Now Faces 26+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones
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Just remove the "software" or make it a setting and as the customer we then have a choice...
So just the minute iOS11 was installed, the device was suddenly busted? It could happen any time, and it did the very same moment a new version of IOS is installed? truth is so evident.
Or did the CPU and GPU designs suddenly and unexpectedly cross a curve two years down the road?
I think it will be easier to find 6s owners that went in to an Apple store cause their phone was running slow and was told nothing could be done because their phones didn’t fall into that serial number range and were told the only thing to do is upgrade. I know someone that happened to.
People obviously have different ideas by making the media go loopy with 23+ lawsuits and play it out like a serious problem when the problem was the user forgot to replace their battery all along...
So i quote from a saying from the movie "Bedazzled" : How Stupid did you feel
Ok, so Apple's solution is working as designed then, right?
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Wrong. I have an iPhone 6 Plus, and quite frankly, haven't noticed any slowdowns. But I will probably go in for a $29 battery replacement when the "rush" dies-down, just because...
Yes, Apple will earn more revenue now. You can add $79 in yearly battery changes to most phones.
Then read the whole conversation and keep what I've said in context.
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Again I agree they should have been more transparent (and I also understand why they weren't). Personally I'd be wanting to replace my phone sooner if it rebooted anytime I used, over it just being slow.
Not yearly. About every two or three years, depending on what you do with your phone.
Which means for most mobile device users, you MAY do ONE battery-replacement before you want to upgrade, anyway. Be honest.
This is a crazy statement.
I am not a heavy user on my phones. I don't use social media, I don't live on my phone. I have a mix of email, iMessage, surfing, phone calls and various other apps that I use lightly. The result is that I usually plug my phone in when I go to bed with 60+% battery left. Sometimes more, sometimes less. I can't remember a time when I ran out before the end of the day.
My wife and kids NEVER make it a full day. My kids live next to a charger it seems like. The first thing my kids do when they get in my truck is reach for the power cable. They are heavy users, with InstaGoogleSnapTweetFace they burn their battery life down more than once a day.
At 2 years my battery is just fine. For them, with 2X+ the cycle count of mine...they might not be.
The biggest problem is that these phones, in tiny cases, keep getting more powerful/advanced CPU/GPU's yet they still have to worry about the thermals of these small form factors and the battery technology is not getting any better.
What you said:
"And again, I agree with them giving users more info on what is going on but I also understand why they didn't. Most people choose apple because of the simplicity and they don't want to know a bunch of this stuff. Though it was the wrong choice in this case. I just don't think this was some money grab."
What I said:
"Yes, simplicity over performance. We all know what you would prefer now. Sigh!"
You implied that they wouldn't want to know about power options which effect their performance, claiming their preference of simplicity. Did I type anything wrong?
I had to get a new phone twice due to these issues. One the 6Plus was separating form the logic board and open and closing apps on its own. Then my 6S Plus would shutdown, apps not open and work and I finally gave up and got an X.
Where can I sign up?
Where can I sign up?
And Apple has responded to this by making batteries replacements "cheaper" which is fair for lack of transparency.
That more than makes up for their mistakes, yet these users are not happy obviously with the outcome.
"We have a good thing going here so lets have a party"
and continue suing.You’re right they did but just cause they pull more currrnt doesn’t mean the battery should degrade quicker unless the draw is near the danger zone for the battery. That’s most likely the cause of this, if you used apps that were always pulling hard on the battery then you probably ran into that problem of the phone shutting down early.
Spoken like someone who has never designed a battery-powered product.
How about;
Apple spec a battery to go with phone and keep it absolutely as small as they can.
That battery proves to be too small in practice and doesn't meet the required specification in more cases than they envisaged.
Apple throttle the CPU to prevent the battery showing up as a failure within the warranty period and keep it quiet and/or tell customers the battery is fine.
That was BEFORE the throttling. This is after, when throttling on the iPhone 7 started just one year after being released. I definitely sure people would prefer performance over slow down. Not everyone, but 10% like the article stated. Be realistic.
This is an Apple oriented site.
I've never owned a Samsung product, but take a look at their response: they quickly apologized, took full responsibility and offered 100% refunds. Their take on the situation was very professional and responsible. Despite the huge flaw, their image wasn't really damaged. Apple on comparison are still with their classic stuborness and pride; it's unbelievable they're charging customers for their mistake, which they even call a feature! What do they take us for?
The class action lawsuits were settled. It cost VW $15 billion. 75% were refunded at a "government determined" compensation rate. The other 25% got back $5-10k to compensate for lower resale value as well as having the emission problem fixed
Hopefully the Apple suits will resolve the same way, there will be a settlement where Apple buys back the phones for an agreed amount like 75% of the purchase price or gives a cash payout to people who want to keep their phones with the throttled CPUs to compensate for the slower speed.
A $15 billion hit that Timmy gets blamed for will be good for Apple in the long run.
The simpler and proper method would've been to pop up a battery health notification allowing the owner to book an appointment to get the battery serviced and, optionally, run under throttled performance until the appointment date. The fact that there were no transparency nor attempt to fix the root cause with the defective battery proves malice.
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Is that really the case though? Or are you assuming here... Again three phone and not one rebooting issue before or after the warranty expired.
No.
These consumers want a TIME MACHINE, which they cannot have and cannot get with any amount of Lawsuits.
Just like EVERYONE else, Apple publishes vague "Release notes". COULD they have published a whitepaper on exactly what was going-on? Sure. Would ANYBODY have done that? No.