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Apple Now Faces 26+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones
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People who just feel wronged should pay for their own bad purchase decisions. It's part of the learning process. The solution is better consumer education. Not making lawyers wealthy.
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I suspect this as well. They found too many (but not all) iPhones with an apparent slowed-down CPU could be fixed without changing the battery (e.g. reset all and set up as new, etc.)
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How could a person possibly know they made a poor decision before a problem is revealed? That's like saying if an automobile maker issues a recall it's the buyer's fault for making a poor purchase. How many VW owners knew their diesels were part of a gas mileage scam?
Without lawyers most "consumers" would be getting a $5 iTunes gift card and a sincere apology for the inconvenience.
That's because VW falsified information on required government documents. I don't think Apple made any claims (false or otherwise) about processor frequency or performance on their FCC filings for any of these iPhone models. IIRC, these Apple filings are on public record. You can look them up if you are interested to see if you find any false numbers in them.
I still ask, how would a consumer have known? Is it a customers responsibility to read FCC filings before buying a phone?
Whether it was intentional, criminal, or a mistake, how would a consumer know if they made a smart decision ahead of time?
If you murder someone and no one asks you about it it's still murder. Just because no one confronted Apple initially does not mean the consumer is at fault. During the discovery process we will learn when Apple first started throttling phones and how they went about it. Talk to me then.
One interesting thing we might find through the Discovery process is how many of the obtuse Apple defenders here are Apple PR employees. Should that happen, reading these posts from people who adamantly defend this sneaking behavior will make a lot more sense.
Just being a new poster isn't enough to warrant suspicion. I lurked for years before ever feeling a need to post an opinion and I'm probably not alone in that.
Still, I am seeing a steady stream of red herrings being used to divert the argument from the actual issue. Fraud, Property damage, and avoiding massive warranty replacements of millions of batteries. Planned obsolesce.
I am interested in what they did to MY property and when they did it. I am not interested in why.
These are the actions of corporate criminals protecting their bonuses at the considerable and ongoing expense of the people. Looking at you Timmy, know anything about this?
By crude analogy :
If I rob a bank to save the life of my kidnapped wife and children I am still a bank robber. Apple can stuff their excuses.
Just being a new poster isn't enough to warrant suspicion. I lurked for years before ever feeling a need to post an opinion and I'm probably not alone in that.
Still, I am seeing a steady stream of red herrings being used to divert the argument from the actual issue. Fraud, Property damage, and avoiding massive warranty replacements of millions of batteries. Planned obsolesce.
I am interested in what they did to MY property and when they did it. I am not interested in why.
These are the actions of corporate criminals protecting their bonuses at the considerable and ongoing expense of the people. Looking at you Timmy, know anything about this?
By crude analogy :
If I rob a bank to save the life of my kidnapped wife and children I am still a bank robber. Apple can stuff their excuses.
Not sure about the 6, but many iPhone models are reported to still run off the battery level even when connected via Lightning cable to power.
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Possibly back when they first started making battery operated mobile devices, dating all the way back to the Newton.
But many trade secrets are often put under court seal, meaning we won't learn.
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The FCC should have read them for the consumer. That's why, until recently, an FCC required logo was on the back of every iPhone.
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They don't. Because most consumer purchase decisions are not smart. This has been brought out in several recent books on consumer psychology. But successful salesmen (cars, real estate, jewelry, etc.) have know this for over a century.
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Sounds like smoking labels on the backs of cigarette boxes. Totally useless. Besides, a user agreement is totally impractical, and is designed to make it unreasonable for the consumer to actually read it.
You guys need to stop arguing( all of you.) Apple is being sued because they used a defective part in the phones. Heres the link.
Apple has posted a message on its Chinese website to address unexpected battery shutdowns affecting some iPhone 6s models, noting the issue is related to some batteries having been overexposed to "controlled ambient air" during the manufacturing process (via Business Insider).
They replaced the so called affected batteries. We are now just finding out far more were defective. And instead of doing a massive replacement they implemented this software "feature" I remember reading a few months ago that Apple even stated iPhone 6, 6s, and 6s+ were all affected. Cheap batteries create cheap phones.
As I write this on my MacBook Pro, staring at my iPhone 6s wondering if my rendering is finished on my MacPro. So hate, or whatever. But Apple screwed up and they should fix it. But they won't, and they won't be forced to either.
Apple has posted a message on its Chinese website to address unexpected battery shutdowns affecting some iPhone 6s models, noting the issue is related to some batteries having been overexposed to "controlled ambient air" during the manufacturing process (via Business Insider).
They replaced the so called affected batteries. We are now just finding out far more were defective. And instead of doing a massive replacement they implemented this software "feature" I remember reading a few months ago that Apple even stated iPhone 6, 6s, and 6s+ were all affected. Cheap batteries create cheap phones.
As I write this on my MacBook Pro, staring at my iPhone 6s wondering if my rendering is finished on my MacPro. So hate, or whatever. But Apple screwed up and they should fix it. But they won't, and they won't be forced to either.
Apple CEO Tim Cook pulled in $102 million in total compensation in 2017, considerably better than his pay in 2016, the company said in a regulatory filing this week.
The value of a 3,000 Mah battery is around $4.
Timmy can afford to replace 25.5 million batteries on last years pay alone.
This is about greed, and power, and arrogance. This is about corporate fraud and hurting consumers to fatten their wallet. It is only tangentially about lithium ion technology.
They had a bad, extremely expensive, problem on their hands due to their own design decisions. The question is about how they secretly made their customers foot the bill for it while simultaneously selling more crippled devices.
This is about the malfeasance of Apple Execs. I'm looking at you, Timmy.
There are a thousand hacking at the branches of evil to one who is striking at the root.
- Henry David Thoreau
The value of a 3,000 Mah battery is around $4.
Timmy can afford to replace 25.5 million batteries on last years pay alone.
This is about greed, and power, and arrogance. This is about corporate fraud and hurting consumers to fatten their wallet. It is only tangentially about lithium ion technology.
They had a bad, extremely expensive, problem on their hands due to their own design decisions. The question is about how they secretly made their customers foot the bill for it while simultaneously selling more crippled devices.
This is about the malfeasance of Apple Execs. I'm looking at you, Timmy.
There are a thousand hacking at the branches of evil to one who is striking at the root.
- Henry David Thoreau
Well said.
I have noticed the Apple defenders don't ever address the main premise of Apple slowed phones, told no one the batteries were why, then support told people their phones are old so get new ones if want better speed. They manage to address and deconstruct every other statement but not this main one.
I am willing to accept it was gross incompetence of coordination between support and development, but thousands of people bought new iPhones as a result. I was told to get a new iPhone by support multiple times before I managed to get a replacement 6+ which magically in April 2017 was faster than my original one. Now I know why...
This is clearly wrong and Apple should do a lot more than $29 battery replacements.
Perhaps if Apple offered something of substance to every iPhone original on record purchaser there wouldn't be so many lawsuits (like the partial refund to original iPhone 2g purchasers). Until then, Apple is reaping what it has sewn.
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That's no excuse. Other smartphone manufacturers, in this case HTC and Motorola, have had extremely powerful multi-core chips for years and they don't slowdown their phones, and they don't have wide spread problems of phones shutting down. It's laughable how people defend apple on this.
In this day and age I would blame advertising not the consumer. I know that Cheeseburger portrayed on TV piled high with lettuce, lots of cheese, being consumed by a skinny supermodel with the wind blowing in her hair in slow motion does not look like that in real life, but it still influences people. Apple itself is portrayed as a lifestyle and most people here on this forum buy into it completely.
I can't see that the consumer is to blame for the majority of all purchasing decisions. I understand the concept of impulse buying, but when it comes to some things like phones, I would guess many people compare, read reviews, shop around, try them out. They do their due diligence short of reading the FCC disclosures. A company has a responsibility to represent their product truthfully to the consumer. If a customer has no way of knowing there is a defect, it is the responsibility of the manufacturer to disclose it promptly.
Doubtful. iPhones with those defective batteries were recalled, now have fresh batteries, and thus are much less likely to be affected. I tested one of those iPhone 6s models with a recall replaced battery, and it runs at the same speed as when new, as far as I can tell.
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Go read the Android forums to find lots of reports of older Android phones shutting down. Read the Android source code to find code for optional power management that can affect performance. The more recent SOCs used by HTC and Motorola have single-core performance benchmark numbers well below Apple processors of the same vintage. It's quite possible that these SOCs are also pre-slowed-down when brand new, and that's one reason why they benchmark so poorly in comparison.
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"Consumer education"?
So people who replaced their 6S with a new iPhone should have somehow known that replacing the battery would have restored CPU performance, despite in some cases Apple techs telling them otherwise and diagnostics showing the battery as "Healthy" and Apple would refuse to replace it?
Absolute BS. People can't make informed decisions when Apple deliberately withholds what's happening from them and why.
Your attitude towards people who've been deceived out of money is appalling. You have no real argument here, just endless contempt for people who are trying to figure out a resolution.
Is that the first time you had to replace the battery in the 5s? When did it start shutting down?
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he's borderline trolling at this point.
Who knows if they do or not and their sales aren’t nearly as large. My contention is that the power management doesn’t matter for most iPhones and when you sell 800M phones, there might be some batteries that were semi bad from the factory. It happens with large numbers, much larger than HTC or Motorola.
Most iPhone owners don’t have any issue whatsoever or we at least don’t have confirmation that every phone is affected.
Macrumors pitchforkers jumped to that conclusion. If 800M phones are affected, this would be blowing up right now. My guess is it’s only 0.5-1.0% which is still 6-8M iPhones. Pure speculation but it’s cleary not every iPhone ever sold after iPhone 5s.
It interests me that deliberately deceiving ~ 300,000,000 people in the USA (alone) is not a crime and does not bother the Apple apologists.
It should bother them as a matter of basic decency.
On a positive note : The morally bankrupt stand out loud and clear - and stupid.
I wonder what Apple pays someone to act stupid and support lies against their own people. I wonder how they rate the effectiveness of the disinformation campaign?
This is PR damage control in full swing - or - we have a sudden influx of free roaming idiots.
It should bother them as a matter of basic decency.
On a positive note : The morally bankrupt stand out loud and clear - and stupid.
I wonder what Apple pays someone to act stupid and support lies against their own people. I wonder how they rate the effectiveness of the disinformation campaign?
This is PR damage control in full swing - or - we have a sudden influx of free roaming idiots.
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Where did you pull those numbers out of ? From personal experience, we have 4 6s iphones in our household. Every single one of them is throttled. My friends 6s was also throttled. My brother's 6s plus was throttled. My data shows 100% of 6s affected if on original battery.
They can't have known this because it may or may not have been true in their particular case. There are multiple reports of iPhone 6s slowdowns that have been fixed without a battery replacement. The battery is not the sole item that affects performance.
And there are multiple independant user reports, in several the other forums right here on MacRumors, of old iPhone 6 and 6s devices that do not appear to be running slower. So it's well below 100%.
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Is your sample size statistically significant? Is your sample set biased, or properly randomized? That's the type of stuff a statistics professor might ask. The plantifs may have to prove this for class action status.
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This is a misdirection of the central argument. This is obfuscation designed to divert us.
Doing this to ONE person is more than enough .... and you argue about the percentages on millions of Apple Victims?
Firewood, nothing wears so well as the truth.
And there are folks running around on these forums, yourself included, claiming that Geekbench numbers are possibly fake yet we know that is not true.