I didn't get a chance to read through all of the details. Does anyone know if batteries would be replaced on site, same day?
Bought mine on launch day so definitely eligible here. Haven't experienced this issue yet, but I'm still one of the shrinking iOS9 holdouts (plus I live in relatively warm SoCal).
Wondering if everyone having the issue is on iOS10? Anyone on iOS9 with the shutdown problem?
OMG I look mine up just for fun and it is one of the one's that need to be replaced!!
I'm in the same boat.
It says: "The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit." So if not having issues maybe make since to wait til closer to that time THEN do it and get a new battery then. Unless you guys are ones that change devices yearly or every 2. Or start having problems. I would probably wait til after year 2 then do it just to get a fresh battery unless it started having issues beforehand.I bought my 6s back in early September 2016 and it's eligible for the program. I haven't had any issues but might as well get the battery replaced.
How long did it take to replace?
It says: "The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit." So if not having issues maybe make since to wait til closer to that time THEN do it and get a new battery then. Unless you guys are ones that change devices yearly or every 2. Or start having problems. I would probably wait til after year 2 then do it just to get a fresh battery unless it started having issues beforehand.
Exactly what I was thinking too.
I have a 6s I bought in September 2015 - no issues so far but the online serial number checker says I'm eligible for the replacement.
same here, my 6s which is on this list does it VERY rarely, but my iphone 6 does this every dayThey need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
Thanks! I hope I can get mine replaced same day too. Will find out today at 5:25pm.They had the battery in stock, so it was same day. I waited about an hour.
What was interesting is the Apple Store would only replace it if they had a loaner 6s in stock. Evidently, if the battery install goes bad, they break the device or something they can't replace in the store, they need to have a loaner on hand.
Mine qualified, I had it replaced the very day the announcement was released, last week Monday.
You need to read it better. The battery replacement is FREE. Apple said if your phone has other issues, such as a cracked screen, that MUST be fixed first, THEN you have to pay for that particular repair. The battery replacement is still free.
This is an issue that affects 6S Plus handsets manufactured around the same time also.
Hopefully today's Apple will (eventually) do something about it..hopefully
Privacy- you clear your dateWhy does Apple say they have to clear all data to prepare for the battery change? Does it replace the whole unit?
So...I don't recall ever having a random shut down issue with my 6s, but I rarely let it get below 20% before charging it. However, my serial number shows as eligible. Should I still take it to be replaced?
Apple - "touch disease does not exist, this isn't the problem you're looking for....."View attachment 675618
I believe that commentary was in relation to the Touch Decease program that was also recently launched (rather than this particular Unexpected Shutdown battery replacement one).You need to read it better. The battery replacement is FREE. Apple said if your phone has other issues, such as a cracked screen, that MUST be fixed first, THEN you have to pay for that particular repair. The battery replacement is still free.
I also have a Day 1 device and mine is eligible for replacement. Mine shuts down a lot if I get down to around 30% battery. Wife 6 Plus also has touch disease. Will have to make an appointment to get them both fixed. Disappointed in the lower quality control lately. The "it just works" seems to come with a lot of caveats in the last couple years. (My TB display stopped working a few months ago, and my iMac was having problems connecting to the internet that required a full restore).
So...I don't recall ever having a random shut down issue with my 6s, but I rarely let it get below 20% before charging it. However, my serial number shows as eligible. Should I still take it to be replaced?
Don't qualify, but I have the issue. WTF Apple!?