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I didn't get a chance to read through all of the details. Does anyone know if batteries would be replaced on site, same day?

I'd like to know this as well from someone who went to an Apple Store for this particular repair program.
 
All of my iPhones started showing exactly the same symptoms at some point, mostly at the beginning of their second year of usage (December/January, therefore cold tempatures). Always had them replaced through ACPP with the Apple guys telling me that it would be normal wear out. But this time there is an official repair program? Interesting.
 
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Bought mine on launch day (and confirmed the serial check) so definitely eligible here. Haven't experienced this issue yet, but I'm still one of the shrinking iOS9 holdouts (plus I live in relatively warm SoCal).

Wondering if everyone having the issue is on iOS10? Anyone on iOS9 with the shutdown problem?
 
Bought mine on launch day so definitely eligible here. Haven't experienced this issue yet, but I'm still one of the shrinking iOS9 holdouts (plus I live in relatively warm SoCal).

Wondering if everyone having the issue is on iOS10? Anyone on iOS9 with the shutdown problem?

I'm still on iOS 9 with a launch day phone, and I have not yet experienced the issue.
 
OMG I look mine up just for fun and it is one of the one's that need to be replaced!!

I'm in the same boat.

I bought my 6s back in early September 2016 and it's eligible for the program. I haven't had any issues but might as well get the battery replaced.
It says: "The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit." So if not having issues maybe make since to wait til closer to that time THEN do it and get a new battery then. Unless you guys are ones that change devices yearly or every 2. Or start having problems. I would probably wait til after year 2 then do it just to get a fresh battery unless it started having issues beforehand.
 
How long did it take to replace?

They had the battery in stock, so it was same day. I waited about an hour.

What was interesting is the Apple Store would only replace it if they had a loaner 6s in stock. Evidently, if the battery install goes bad, they break the device or something they can't replace in the store, they need to have a loaner on hand.
 
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It says: "The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit." So if not having issues maybe make since to wait til closer to that time THEN do it and get a new battery then. Unless you guys are ones that change devices yearly or every 2. Or start having problems. I would probably wait til after year 2 then do it just to get a fresh battery unless it started having issues beforehand.

Exactly what I was thinking too.

I have a 6s I bought in September 2015 - no issues so far but the online serial number checker says I'm eligible for the replacement.
 
I'm not on the list, but I'm having the problem
Sorry Apple, 28% to 6% in 15 minutes even on full brightness is ********
And I was watching a video saved to my phone
 
They need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
same here, my 6s which is on this list does it VERY rarely, but my iphone 6 does this every day
 
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They had the battery in stock, so it was same day. I waited about an hour.

What was interesting is the Apple Store would only replace it if they had a loaner 6s in stock. Evidently, if the battery install goes bad, they break the device or something they can't replace in the store, they need to have a loaner on hand.
Thanks! I hope I can get mine replaced same day too. Will find out today at 5:25pm.
 
Mine qualified, I had it replaced the very day the announcement was released, last week Monday.

Did you get your actual phone back with a new battery, or a different replacement phone altogether?

I ask because myself and everyone I know who has ever gone to an Apple Store for a repair has paid a fixed fee with "repair" listed on the invoice, but really it was a complete swap for a new/refurb phone. For example I just needed a new power button replaced (it got mushy for a few months and then stopped working), but they charged me $199 and gave me a new/refurb phone.

This has made me assume that the Apple Stores aren't really set up for onsite repair.
 
Looks like I'm getting a new phone. It'll explain why I've had shoddy battery issues lately. I took my phone in some time ago and the Genius bar attendant told me there was nothing wrong and I should reinstall iOS again from scratch....
 
You need to read it better. The battery replacement is FREE. Apple said if your phone has other issues, such as a cracked screen, that MUST be fixed first, THEN you have to pay for that particular repair. The battery replacement is still free.

Blacktape and JoeBlow were talking about touch disease repairs, not battery replacements.

(This is why online attacks that start with "you need to read it better" are a bad idea. Too ripe for the gods of irony not to pick it.)
 
This is an issue that affects 6S Plus handsets manufactured around the same time also.

Hopefully today's Apple will (eventually) do something about it..hopefully

My 6S Plus sometimes just shuts off or shows only half a screen, which after a few seconds pops back to full screen. So, I think the 6S Plus should be added.

Weak of Apple to at first not publish the numbers/checker online.
 
So...I don't recall ever having a random shut down issue with my 6s, but I rarely let it get below 20% before charging it. However, my serial number shows as eligible. Should I still take it to be replaced?

Yes!
Should it start to fail, trust me, that experience is incredibly inconvenient.

My wife and I both have a the 6. While neither device qualifies, mine has been exhibiting the exact same poor performance: complete shut down around 30%. And it goes from fully charged to completely dead in about 2 hours. My wife's is just starting to do the same. So it's more than just a 6s thing. This appears to effect some 6, 6 plus and 6s plus users as well.

Anyway, I couldn't wait in hopes Apple opened the battery replacement program to include the 6 (seems doubtful). After 4 months of charging my device several times a day, of making sure I was connected to an external battery if I had to make a phone call, of taking it into Apple Stores on several occasions in desperate need of some help, my battery life finally dipped below 80% - which meant I was now eligible to give Apple an additional $80 for a new battery. Meh. But... the time I lost managing battery and usage habits or in down time is easily justified by $80. Would I rather have it replaced for free? Of course. But at this point, I need my device and I'm not interested in getting locked into a 7 this late in the game. Hoping to now make it to next year's upgrade. We'll see.
 
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I never had any issues with my phone although it is eligable for this repair (just checked). The other day I did have a strange thing happen. I left my phone on over night but didn't charge it that evening. When I woke up it was at 5%. I put it on the charger and got ready for work. Took it off the charger at 49% and continued the charge in my car during my commute. When I got to work(35 minutes later) my phone was at 15%. WIFI was off and I purposely disconnected my watch by turning off the bluetooth. That has happened to me twice so far. anyone else have this happen??
 
Apple - "touch disease does not exist, this isn't the problem you're looking for....."View attachment 675618

Sadly this is the way apple is treating it at the moment. A few action lawsuits later apple will fix the issue, like all previous repair programs , I remember when apple was adament there was no issue with my MacBook Pro and and nvidia card.

Kudos for the people fighting for our consumer rights. I've never seen Apple admit fault, always years years later they launch a repair program.
 
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You need to read it better. The battery replacement is FREE. Apple said if your phone has other issues, such as a cracked screen, that MUST be fixed first, THEN you have to pay for that particular repair. The battery replacement is still free.

I also have a Day 1 device and mine is eligible for replacement. Mine shuts down a lot if I get down to around 30% battery. Wife 6 Plus also has touch disease. Will have to make an appointment to get them both fixed. Disappointed in the lower quality control lately. The "it just works" seems to come with a lot of caveats in the last couple years. (My TB display stopped working a few months ago, and my iMac was having problems connecting to the internet that required a full restore).
I believe that commentary was in relation to the Touch Decease program that was also recently launched (rather than this particular Unexpected Shutdown battery replacement one).
 
So...I don't recall ever having a random shut down issue with my 6s, but I rarely let it get below 20% before charging it. However, my serial number shows as eligible. Should I still take it to be replaced?

Same boat for me. I'm in the range but I've never had this issue. Seems like it would be worth it to get a fresh battery though, especially if you (or me) have plans to resell.
 
Even if the serial numbers matched genius guys will still check battery diagnostic. If it passes they won't replace your battery whether it's affected serial or not. A waste of people's time IMO.
 
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