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Tried my serial number on the new website and it says I'm eligible. The only time my phone shuts-down is when it's at 5-10%, but I have serious battery drain issues. It'll go from like 30% to 10% in 20 or so minutes. I'll be going this evening to see what happens!
 
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This has finally reached nuisance level with my 6S, and my SN is part of the range eligible for repair, so yay! And, I've got a tiny crack in the bottom left corner of the screen that I've never bothered with because it doesn't even cross the viewing area, so boo. Looks like I'll have to head to a store and plead clemency.
 
Are the eligible phones being replaced with a New or Refurbished phone?
 
I thought I was just crazy but I've been dealing with this issue for awhile. It seems to be exacerbated in the cold. Since the weather has gotten colder here it's not uncommon for my phone to just shut off and say dead battery at 30%.
 
agreed... my iPhone 6 does very strange things with its battery

it will say its at 20 some % then just shut down
if i try to power it back up right away, it needs a plug in
sometimes if i wait 5-10 mins it will power back on (saying its at 20 to 1%)
sometimes i ill be at 50% then minutes later at 2 or 1%

iPhone 6
iOS 10.1.1

I have done a factory restart & restore from an iCloud backup
I have not done a factory restart & reload apps individually without an iCloud backup

of course my Apple Care+ just expired about a month ago... sigh

UPDATE
contacted Apple Support, ran some remote diagnostics & they stated everything tested fine. They want me to rest the phone & setup as new, not load a backup. Use it for 24-48 hours to see if I still have the problem. Slowly add apps back to determine if maybe an app is causing this problem.

Pretty sure I will do this because this random battery drain is very annoying but what a pain.
 
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An updated page for the iPhone 6s program includes an option to enter a serial number to determine whether an iPhone 6s is eligible for a free battery replacement.

A small number of iPhone 6s models manufactured between September and October of 2015 have a faulty battery, which can cause the iPhone 6s to unexpectedly shut down.

Yeah...it's a really small number of 6s...:confused:
I took mine to the Apple Store and they told me they will call later on because they have too many replacements to do...go figure when!

BTW when I posted the link to the list of serial numbers recalled by 9to5mac, Apple sent me an email
"Thanks for participating in Apple Support Communities.
We removed your post “6s battery replacement? ” because it discussed inappropriate activities. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community."

I was just trying to be helpful to a poor guy who had to pay for changing his battery in the Spring and telling him he could ask for a reimbursement. I learned that it was 'inappropriate':p
 
I kept the serial number of my old 6s and it says it's eligible. That device was replaced due to shutdown issues, usually while charging at night, along with the home button getting occasionally hot back in October 2015. The replacement device worked great, and has since been replaced with my iPhone 7 on the upgrade program that has also been great.

Sometimes it takes Apple WAY too long to start these replacement programs. Waiting this long doesn't signal to me that they have the customer's best interests at heart. They'll let the minority suffer—the people who have no technical knowledge to realize this is a problem that warrants a replacement—and then once the device is no longer the flagship popular device being sold, they'll issue one of these quiet replacement programs.
 
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I'd like to know this as well from someone who went to an Apple Store for this particular repair program.
I was told that the battery repair would be done on site, and that it would take about an hour. Still have to wait for the battery to arrive and considering how many people seem to have this problem, I'm guessing it may be a few weeks (or even a month or two) due to the demand. "Small number affected" indeed.
 
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I'm holding back here.....but why would you not take it to be replaced?
I'm elegible as well, but according to the page you have three years from the day of the first retail sale. Since mine seems to be working Good enough for now I might just wait a little more and get it replaced next year since im doing some Int traveling in a few weeks.
 
Personally, I am starting to wonder if owning an iPhone is worth it. My first iPhone 4s was awesome; I am not enjoying my 6s. Too touchy, intermittent shut down, and the constant harassment (3 times/day) to update the IOS (with the attendant 1.1 GB of unwanted data eating up space).
 
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Personally, I am starting to wonder if owning an iPhone is worth it. My first iPhone 4s was awesome; I am not enjoying my 6s. Too touchy, intermittent shut down, and the constant harassment (3 times/day) to update the IOS (with the attendant 1.1 GB of unwanted data eating up space).

If you delete the iOS upgrade download, the nagging will stop. Settings -> General -> Storage & iCloud Usage -> Manage Storage. Tap on the iOS 10 download and delete it.
 
If you delete the iOS upgrade download, the nagging will stop. Settings -> General -> Storage & iCloud Usage -> Manage Storage. Tap on the iOS 10 download and delete it.
Then the update redownloads (eating up my data plan) and the nagging continues. Experienced this on my iPad and my wife's iphone as well.
 
Depends on which "genius" bar guy/girl you get but if it passes battery dia. test they will say it's software problem, they won't replace your battery. You have to escalate it to Apple online support.
Seems like the details of the program are published so unless it says something about there being options of Apple fixing it or not, the battery replacement is what should be done on eligible devices. If employees aren't doing it, then it seems like they aren't following what they are supposed to follow.
 
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Updates would only download when on WiFi and connected to a power source, so shouldn't be using up a data plan. That said, there are ways to stop that too: https://writekay.github.io/Disable-OTA/
Wow! Thank you!
But this is why I am so unhappy with Apple: This long, complicated process should not be necessary. Allow me the option to update when and if I want. Apple used to care about customers, not see them as walking wallets to be plundered.
 
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Wow! Thank you!
But this is why I am so unhappy with Apple: This long, complicated process should not be necessary. Allow me the option to update when and if I want. Apple used to care about customers, not see them as walking wallets to be plundered.
Well, they are essentially caring about the majority of their typical customers who don't even know what an update is or how to go about it really or that there even are really such things, they just use their devices and that's it, meaning Apple tries to take care of as much of it all for them essentially. Ultimately it's more in Apple's interest to have more people on the latest possible version that they offer, and that likely similarly applies to many of those typical customers as well.
 
I got told mine was eligible for a replacement in an Apple Store today. However, I was then told ther was no batteries available at the moment. I was offered a three hour wait to see a genius who would then order me a battery.

I politely declined and will return after the Christmas period!
 
Wow! Thank you!
But this is why I am so unhappy with Apple: This long, complicated process should not be necessary. Allow me the option to update when and if I want. Apple used to care about customers, not see them as walking wallets to be plundered.

In a way they are trying to take care of you because the new OSes are more secure than the past and you get new features for free. Pushing everyone to upgrade helps Apple stay ahead of the fragmented mess that Android users have to deal with.
 
Why is there no mention in this MacRumors article that there are reports of this issue affecting all iPhone models from the iPhone 4 onwards?

This is very poor, as it reads more like an Apple press release by not acknowledging the wider problem.

I expect better from this website and the tech press overall.

Please urgently update and repost the article as a gesture to all of the other iPhone owners struggling with this problem.

A smartphone isn't so "smart" if when you need it most it's powered itself off!



------
[I have an iPhone 6 with the random battery shut down issue at anything up to 40+ %]
 
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