Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly

JPack said:
No, because this feature has been active since iOS 12.1.

Plenty of unauthorized repair shops have been replacing displays since that period. Replacing a display requires disconnecting battery power.
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If that is the case then I stand corrected.
 
duervo said:
You’d think the operative word “right” in “right to repair” would make this a simple issue. People should have the right to repair their devices, even if they end up harming themselves in the process.

You “could” get yourself killed if you’re under a car repairing it and it rolls off the jack stands and crushes you, for example.

You could cut yourself when peeling potatoes.

You can seriously burn yourself with scalding hot water if you slip and fall while carrying a pot of boiling water to the kitchen sink to drain the pasta.

Yet, everyone is still allowed to:

- Repair their own vehicle,
- peel their own vegetables, and
- cook their own pasta.

This is a very simple issue. I’m somewhat amazed to see people here actually siding with Apple on this.
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Pretty sure nobody is taking away your right. Just like with a car you CAN fix things yourself if you want, but it could void your warranty. On some newer cars doing something as simple as changing the brake fluid *properly* requires the use of software to force cycle the master cylinder the correct way (VW/Audi I'm looking at you). This might be a disincentive to doing your own repairs, but it certainly isn't preventing you from doing it.
 
Did iFixit just now discover this feature? I've had it on my 6s for two or three years after putting on their own battery in my phone.
 
ScreenSavers said:
This is such nonsense and so dissapointing. Like battery replacement is hard? Give it another year or two and we won't be able to replace broken screens either. I guess they've already sort of done it by disableing True Tone regardless.

Starting with Touch ID on the 5S... getting worse and worse.
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They don’t stop you from using whatever battery you want. It just pops an error. Read the article.
 
jonblatho said:
This is so nonsensical that I can't tell if it's trolling. As long as you're not stepping on the battery or biting it or poking at it with pointy things, it'll be fine.
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Accidents happen, people do dumb things. We live in a litigious society. Apple (nor any other device manufacturer) is going to sell some volatile product off their shelves in a mall or even online. Never. going. to. happen.
 
mattster16 said:
Pretty sure nobody is taking away your right. Just like with a car you CAN fix things yourself if you want, but it could void your warranty. On some newer cars doing something as simple as changing the brake fluid *properly* requires the use of software to force cycle the master cylinder the correct way (VW/Audi I'm looking at you). This might be a disincentive to doing your own repairs, but it certainly isn't preventing you from doing it.
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And that’s why there is a right to repair movement ... to create legislation that protects people’s rights in this area, like there already is for people to do their own car repairs.

People using this issue brought up in this article as a point in favour diminishing right to repair (and there are several in this thread) don’t seem to get it at all. It’s very simple.
 
nerdAFK said:
So Apple basically thinks everyone is stupid enough to not be capable of doing a very easy thing.
How dare you
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Because, there are people that if they **** up the repair they will blame Apple for this and demand a free repair from their side.
 
realtuner said:
Why? What reason could there be to take a battery from one iPhone and install it into another iPhone?

There is none. Except that the donor iPhone is a stolen iPhone being salvaged for parts. This identifies such a practice.
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Parts can be recycled when a phone is traded or damaged. OEM screens are a popular reclaim. I imagine OEM batteries could be too if the phone was damaged in its prime.

Apple's excuse is another ridiculous spin (Are becoming common). Apple could provide OEM batteries to the free market and assure their authenticity and proper installation without having sole control of the process. The battery chip's serial number and battery's operation could be verified remotely after it's installed.
 
bbednarz said:
It's $69 to get your battery replaced with Apple. Through ifixit the same battery costs $89 just for parts. I don't see why anyone wouldn't go through Apple....
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I've mentioned this in another thread on this issue, but Apple Stores and AASPs aren't exactly accessible to everyone. The nearest AASP to me, even with Best Buys included (which I hear don't do battery service in-store), is 2 hours away. The nearest Apple Store is over 3 hours away.

So, if I need service, it's a day trip to drive there, wait for service, and come back, assuming it's one of the few repairs for which Apple will perform same-day service. A day trip just to get a device fixed…and this is in the United States, where it’s supposedly “convenient” for me to just go through Apple per their statement, and my location is certainly not the worst off in the United States in this regard. It’s even worse globally.
 
alpi123 said:
Because, there are people that if they **** up the repair they will blame Apple for this and demand a free repair from their side.
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Then Apple can refuse, and then the customer can take them to small claims court, etc. There are processes in place to deal with this scenario.
 
justperry said:
Air pressure is something totally different than a battery, bad analogy.
A battery has voltage, power rating, degrades with age, over or under voltage and so on, air pressure is just that, pressure of a gas.
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I’m in Standby Power. Have been for over 30 years so I’ll use that example.
Recently I was at a site where they were changing VRLA batteries. Each UPS has 6 lots of 50 120Ah batteries on a 1000KVA unit.
When the batteries were changed the UPS could still give us a good idea of the battery condition was in without needing to know what the exact model was.
It doesn’t need to have an alarm programmed or a flag set to **** off the customer.
To take a step further, although knowing the model is beneficial, a stationary battery monitoring system can also gauge battery health.
 
Wilson1313 said:
Ahhh, yes, replace the battery "properly". Well that "properly" was about to cost me $750 to replace a bulging battery in my 13" Macbook Pro from 2015 that otherwise was working fine. #RighttoRepair
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Did the bulging battery damage the logic board? Please explain a $750 repair quote. I had one 2015 15” MacBook Pro out of AppleCare warranty that had a bulging battery and it ended up costing right at around $250. I’ve never heard of Apple charging that much for a simply better replacement, even out of warranty. I’m not saying they didn’t quote you that amount, but it had to be more than simply replacing the battery, top case and a new bottom plate.
 
duervo said:
Then Apple can refuse, and then the customer can take them to small claims court, etc. There are processes in place to deal with this scenario.
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Not before there is a huge national news article and negative press about another Apple "scandal" though!
 
jonblatho said:
I've mentioned this in another thread on this issue, but Apple Stores and AASPs aren't exactly accessible to everyone. The nearest AASP to me, even with Best Buys included (which I hear don't do battery service in-store), is 2 hours away. The nearest Apple Store is over 3 hours away.

So, if I need service, it's a day trip to drive there, wait for service, and come back, assuming it's one of the few repairs for which Apple will perform same-day service. A day trip just to get a device fixed…and this is in the United States, where it’s supposedly “convenient” for me to just go through Apple per their statement, and my location is certainly not the worst off in the United States in this regard. It’s even worse globally.
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And again, the vast majority of the population doesn't even know the battery diagnostics exist. We're making a mountain out of a molehill here. The phone still works just as you would expect, you just cannot access battery diagnostics.

For the record Best Buy (at least some, maybe not all) does replace batteries in store, my parents had both of theirs replaced at Best Buy last year.
 
Defthand said:
Parts can be recycled when a phone is traded or damaged. OEM screens are a popular reclaim. I imagine OEM batteries could be too if the phone was damaged in its prime.

Apple's excuse is another ridiculous spin (Are becoming common). Apple could provide OEM batteries to the free market and assure their authenticity and proper installation without having sole control of the process. The battery chip's serial number and battery's operation could be verified remotely after it's installed.
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Completely agree this is all spin, apple is absolutely on the right side of “privacy” imho, but not when it comes to “right to repair”, they have consistently shown that they consider “privacy” profitable (in the long term) and “right to repair” unprofitable, we lord apple for privacy but it’s only as they see money in it, as many comments on here if apple really cared about “safety” there are many ways to solve this problem that they haven’t taken...

On a side note does this warning message prevent ‘low power mode’?
 
mattster16 said:
Not before there is a huge national news article and negative press about another Apple "scandal" though!
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So what? It’s not on you to deal with that. Let Apple deal with the bad PR and “scandal.” They’re not a child. They have people who have made it their careers to deal with bad press ... stuff they’re quoted in this article as saying is just a small part of that. Apple has Spin Doctors in-house, ready to go.
 
duervo said:
Now we’re using “whataboutism” to detract? Seriously?
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Hardly. There's a pattern with Apple and lawsuits whereby they are placed under far more scrutiny than other manufacturers. It's logical to assume that Apple instituting these procedures partly as a response to frivolous lawsuits by preventing possible issues (like fires from iPhones with third-party batteries).
 
mattster16 said:
Accidents happen, people do dumb things. We live in a litigious society. Apple (nor any other device manufacturer) isn't going to sell some volatile product off their shelves in a mall or even online. Never. going. to. happen.
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Do I really need to link you to the numerous news stories where an Apple product exploded because someone used a non-MFi Lightning cable? The ones where Apple initiated a service program for battery safety issues on its products? Should Apple just close up shop and call it a day? Ban all Lightning cables that aren’t MFi-certified? Good luck!

Any product with a “volatile” lithium-ion battery is inherently volatile by your definition. I can assure you that the thin aluminum/steel/glass enclosures won’t stop an exploding battery from hurting you, and again, Apple’s batteries are not special.

Apple also wouldn’t be afraid of selling lithium-ion batteries for any reason other than revenue. The legal concerns for selling batteries for repair are virtually nonexistent.
 
realtuner said:
Hardly. There's a pattern with Apple and lawsuits whereby they are placed under far more scrutiny than other manufacturers. It's logical to assume that Apple instituting these procedures partly as a response to frivolous lawsuits by preventing possible issues (like fires from iPhones with third-party batteries).
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Hardly? It’s exactly what you’re doing, and then spinning a narrative to support it. Smh

Not jumping down that rabbit hole with you.
 
duervo said:
So what? It’s not on you to deal with that. Let Apple deal with the bad PR and “scandal.” They’re not a child. They have people who have made it their careers to deal with bad press ... stuff they’re quoted in this article as saying is just a small part of that. Apple has Spin Doctors in-house, ready to go.
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Huh? What does this even mean? I never said I had to deal with it - Apple would have to deal with it, obviously. Not sure what the point of this post even is.
 
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