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Why would the app show something different than the web? Aren’t they pulling the same data?

Well I know if I look via "UPS My Choice" it still shows Thursday, but the direct tracking details shows "In transit, check back later"

Both via Web. So it might be something like that
 
I am showing the same data on the UPS app and on their website. In the app, it's scheduled for Thursday in my list of deliveries as "tentative, but when I click on it there is no date on the details page. The apple site still says Monday 9/30. 🤷‍♀️
 
I wonder what flight we might be on. Departure Scan only means the package left a UPS facility and is on the way to another UPS facility, according to the UPS website. If our phones left the USP facility at 1:54 AM - hopefully that facility is AT THE AIRPORT - but if not, these are the UPS cargo flights leaving ZhenZhou - hopefully we might be on the one that arrives in Anchorage tonight:

View attachment 862623

Poking around like you and looking for Anchorage bound flights I found same but ones closest to our shipped time are two (or one they show up as same when you click them) are the Cargolux Airlines International:

CLX9761B748Anchorage Intl (ANC)04:18a CST07:48p AKDT
CLX9761B744Anchorage Intl (ANC)04:40a CST04:05a AKDT
 
Hey all, just wanting to give a HUGE shoutout to Apple. As someone with an Apple Store close, I went in, got the phone (on a new IUP Loan which doesn't matter because that is what happened with the one being shipped anyways) in 20 minutes tops (walk in, not reserved because it is tied but they had an abundance of stock anyways so I wouldn't worry). Called Apple and had my order that was shipped completely cancelled and they will redirect it back to them, issue the refund, still send the turn in kit and that loan will be completely closed no issue. Took no time at all and worked perfectly.

For those who want to do it, you could call first, have it cancelled and then go into the store to make the process a little cleaner.

Well done on the customer service side. I am thoroughly impressed. Something like this anywhere else would've either been not possible or take days to figure out.

Best of luck to the rest of you! Rooting for you!!

Just what I did. I have the new phone and waiting for it to reboot after the data transfer. Shoulda gone to the store on Fri morning before the damn thing even shipped. But it’ll still be ok.
 
Poking around like you and looking for Anchorage bound flights I found same but ones closest to our shipped time are two (or one they show up as same when you click them) are the Cargolux Airlines International:

CLX9761B748Anchorage Intl (ANC)04:18a CST07:48p AKDT
CLX9761B744Anchorage Intl (ANC)04:40a CST04:05a AKDT

Yes I noticed later those were actually the same. There are also a couple of 2-something flights we could be on if the UPS facility was at the airport. One through Shanghai and one through Xiamen. They both arrive a bit earlier into ANC. I've not seen any of my iPhone go through those locations in the past that I can recall, but if they are having logistical issues maybe they are re-routing wherever they can? I guess we may not know until we get an arrival scan . . . somewhere! Fun to ponder the possibilities. :)
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Bye to all the folks that got their phones already - enjoy them!
 
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It's interesting you would choose to tell people they don't know how to read when your post shows you don't understand how law works.

Just calling something a class action does not mean you suddenly have a case when you did not before. There are no special "class action" laws that allow you to sue as a class when you couldn't sue as an individual. Class actions are done for expediency and cost purposes. In the instant case, you don't have a claim to start with, and attempting to start a class action does not change that.

And I'm sure you will tell me not to reply because I ruffled your feathers by explaining how you're wrong, and will continue to be wrong, and really are just making a complete ass out of yourself instead of meaningfully contributing to the discussion here, such as your reaction to the person whose friend has cancer.

Anyway, don't bother, because I don't really give a rip what you think about it, and I've already ignored you. So there. Na-na-na boo-boo.

Hope you have a nice time in the bad place.
 
Yes I noticed later those were actually the same. There are also a couple of 2-something flights we could be on if the UPS facility was at the airport. One through Shanghai and one through Xiamen. They both arrive a bit earlier into ANC. I've not seen any of my iPhone go through those locations in the past that I can recall, but if they are having logistical issues maybe they are re-routing wherever they can? I guess we may not know until we get an arrival scan . . . somewhere! Fun to ponder the possibilities. :)
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Bye to all the folks that got their phones already - enjoy them!

Over years I have seen them go to Shanghi for sure not sure about other locations. I am guessing that they are using contractors so they can get them out at ZhengZhou but we shall see. I did find 3 flights from there to Anchorage that pass or passed through Icheon South Korea so some here might be on those as well
 
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Based on the flight durations in the recent CLX9761 history (https://flightaware.com/live/flight/CLX9761/history), I suspect we're really looking at the Mon 7:48p AKDT arrival time and not the Tues 04:05a AKDT arrival time.

Assuming this is the right plane in the first place (!)

That gives a chance for it to be on UPS2997: https://flightaware.com/live/findflight?origin=PANC&destination=KSDF

AirlineIdentAircraftStatusDepartureArrival
United Parcel ServiceUPS2997B742Scheduled (in 12 hours 34 minutes)Mon 11:23PM AKDT09:25AM EDT Tue
 
Well, based on the tracking info posted by the launch day group, it looks like it can indeed be delivered a mere 2 days after the departure scan from ZhengZhou..

This image is from someone elses post:
capture-final-png.860819


Bear in mind that it's hard to be certain what timezone these scans are in, but - yeah.

It's hard to say, the departure scan coming in now could even mean the plane has already left. It's not as if they're scanning every one of these boxes. The packages are in an air shipping container, and someone's scanning a manifest. You won't see a scan on the actual box until Louisville when the container is unloaded and the individual contents are routed.

So, for the above already-completed delivery - This flight would almost line up, but the arriaval/departure from anchorage doesn't seem right. But the initial departure from ZhengZhou and the final arrival in Louisville are right within the envelope.

https://flightaware.com/live/flight/CKS817/history/20190918/1500Z/PANC/KSDF

So - what we can be sure of is that we can take the times on the UPS site with a grain of salt.

Now, in terms of those two Cargolux flights - That's an interesting thing going on there. Two scheduled flights leaving the origin, with the same flight number, almost the same time, one has double the flight time?

I sure wouldn't be surprised if one of those was a chartered aircraft continuing on to Louisville (or maybe chicago) after Anchorage, that the flight tracking sites don't have the updated flight plan for - or they're relying on the standard route of the flight number. Or maybe one's direct to chicago - who knows, I'll try to find a flight plan - but - Two flights with the same number airborne at one time? That's anomalous to be sure. (in fact they'll probably have to change one so ATC can disambiguate clearances, but I digress).

Thursday seems like a good bet at this point, IMHO.
 
If we got on CLX9731, it lands in ANC at 10:15 AKDT and maybe we could be on the ANC-Louisville flight that leaves at 11:15 PM and arrives in Lousville at 9:25 AM tomorrow. If that happened I could totally see getting my phone on Wednesday even, but that is probably too many planets for the universe to align.
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Based on the flight durations in the recent CLX9761 history (https://flightaware.com/live/flight/CLX9761/history), I suspect we're really looking at the Mon 7:48p AKDT arrival time and not the Tues 04:05a AKDT arrival time.

Assuming this is the right plane in the first place (!)

That gives a chance for it to be on UPS2997: https://flightaware.com/live/findflight?origin=PANC&destination=KSDF

AirlineIdentAircraftStatusDepartureArrival
United Parcel ServiceUPS2997B742Scheduled (in 12 hours 34 minutes)Mon 11:23PM AKDT09:25AM EDT Tue

Right there with ya - just posted this same thing. Fingers crossed.
 
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Well, based on the tracking info posted by the launch day group, it looks like it can indeed be delivered a mere 2 days after the departure scan from ZhengZhou..

This image is from someone elses post:
capture-final-png.860819


Bear in mind that it's hard to be certain what timezone these scans are in, but - yeah.

It's hard to say, the departure scan coming in now could even mean the plane has already left. It's not as if they're scanning every one of these boxes. The packages are in an air shipping container, and someone's scanning a manifest. You won't see a scan on the actual box until Louisville when the container is unloaded and the individual contents are routed.

So, for the above already-completed delivery - This flight would almost line up, but the arriaval/departure from anchorage doesn't seem right. But the initial departure from ZhengZhou and the final arrival in Louisville are right within the envelope.

https://flightaware.com/live/flight/CKS817/history/20190918/1500Z/PANC/KSDF

So - what we can be sure of is that we can take the times on the UPS site with a grain of salt.

Now, in terms of those two Cargolux flights - That's an interesting thing going on there. Two scheduled flights leaving the origin, with the same flight number, almost the same time, one has double the flight time?

I sure wouldn't be surprised if one of those was a chartered aircraft continuing on to Louisville (or maybe chicago) after Anchorage, that the flight tracking sites don't have the updated flight plan for - or they're relying on the standard route of the flight number. Or maybe one's direct to chicago - who knows, I'll try to find a flight plan - but - Two flights with the same number airborne at one time? That's anomalous to be sure. (in fact they'll probably have to change one so ATC can disambiguate clearances, but I digress).

Thursday seems like a good bet at this point, IMHO.

Yes I agree with this. Will be interesting and Thursday is looking reasonable again
 
I honestly enjoy checking thris thread more than my UPS label. My phone is clearly in the same batch as yours, and I havent been reviewing my UPS tracking as much as this thread.

I know we are all impatient to get our new babies that we are paying top dollar for, but going through the hassle of cancelling an order, getting new IUP loans, etcetera, as to not have to wait an extra week is kinda crazy. Unless you are upgrading from like an iphone 6 it shouldnt be this imperative to have this phone in your hands ASAFP.

If anything this 'delay' is giving the case I ordered more of a chance to get here in time for the phone itself.
 
UPS tracking is all sorts of screwed up. I’m looking at my fiancé who received hers last Friday. The times and activity are totally different. Like, ours hit customs before the Apple volume at origin. Hers hit Apple volume prior to the clearing agency. Also, hers has “Your package was released by the customs agency”, ours does not. Anyone who called this organized has no idea what they are talking about.
 
Got the departure scan too. In the same boat. Lets pray we all get our phones soon
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shoutout to the folks who have been researching about the flights and stuff.
 
UPS tracking is all sorts of screwed up. I’m looking at my fiancé who received hers last Friday. The times and activity are totally different. Like, ours hit customs before the Apple volume at origin. Hers hit Apple volume prior to the clearing agency. Also, hers has “Your package was released by the customs agency”, ours does not. Anyone who called this organized has no idea what they are talking about.

I also ordered a watch and got that on release day. The tracking for the watch was all over the place, with it appearing and disappearing from My Choice constantly and details changing right up until the day before it arrived, most likely because of the holds to make sure it arrived no earlier than Friday. I wouldn't take any day one tracking as an example of what's going to happen with our phones.
 
UPS tracking is all sorts of screwed up. I’m looking at my fiancé who received hers last Friday. The times and activity are totally different. Like, ours hit customs before the Apple volume at origin. Hers hit Apple volume prior to the clearing agency. Also, hers has “Your package was released by the customs agency”, ours does not. Anyone who called this organized has no idea what they are talking about.

Launch-day shipments and post launch-day shipments aren’t necessarily going to go through the same process...
 
I honestly enjoy checking thris thread more than my UPS label. My phone is clearly in the same batch as yours, and I havent been reviewing my UPS tracking as much as this thread.

I know we are all impatient to get our new babies that we are paying top dollar for, but going through the hassle of cancelling an order, getting new IUP loans, etcetera, as to not have to wait an extra week is kinda crazy. Unless you are upgrading from like an iphone 6 it shouldnt be this imperative to have this phone in your hands ASAFP.

If anything this 'delay' is giving the case I ordered more of a chance to get here in time for the phone itself.
Totally agree with this. The ups and downs of waiting and tracking has become part of the fun of getting a new phone. Happy to be here with all those patiently impatiently waiting!
 
I did some time math from using the UPS track on a release day phone (https://forums.macrumors.com/thread...ead.2195752/page-351#lg=post-27773097&slide=0)

Here are some napkin math predictions based on the above information and our current status. Note, I calculated this to Las Vegas per the release day itinerary so your actual arrival time may vary:
  1. 4.5 hours from China to Anchorage. --- Will arrive @ 9/23 - ~2:30pm AKDT (UTC -8) or 6:30pm EDT
  2. 30 min Departure Scan @ AK --- 9/23 - 3:00pm AKDT (UTC -8) or 7:00pm EDT
  3. 18 hours release by Customs @ somewhere --- 9/24 - 7:00am AKDT (UTC -8) or 11:00amEDT
  4. 13.5 hours Import Scan @ Louisville, KY --- 9/25 - 12:30am EDT
  5. 5.5 hours Departure Scan @ KY--- 9/25 - 6pm EDT
  6. 4 hours Arrival Scan @ Las Vegas Nevada -- 9/25 - 7pm PDT
  7. Phone arrived next day --- PHONE ARRIVES 9/26
Please comment and correct if I got something wrong
 
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