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I've asked that in this thread and a few others. No answer yet. No one at the Apple Store knows anything. I have a receipt. Just waiting to hear what to do.

My Apple store is an hour away.

I was thinking of going this weekend and just returning it to get my cash back and then just follow whatever process Apple decides on.
 
That new Iphone on sour apple

Umm, what? Really? And how did you come up with your forum name? I wish people on these forums had to use their real name. Maybe then the anonymous douches would be too embarrassed to spout their nonsense.

I for one am happy to wait for my free case / bumper. It will complement my otterbox case that should arrive today :).
 
I'm just going to wait for the official process to begin. If they credit my card, then even better.

I wonder if they will realize that they also sent me a free one after I bought one. Then I could always sell/return the extra one and make $30
 
I'm just going to wait for the official process to begin. If they credit my card, then even better.

I wonder if they will realize that they also sent me a free one after I bought one. Then I could always sell/return the extra one and make $30

How could you sell for $30, what every iPhone owner gets for free??? Seems silly to want to seel something for $30 when every iPhone owner gets a free case, good luck selling something we can all get for free!
 
How could you sell for $30, what every iPhone owner gets for free??? Seems silly to want to seel something for $30 when every iPhone owner gets a free case, good luck selling something we can all get for free!

If you really want a bumper, odds are you will not be able to get one hence why Apple is offering 3rd party cases.

Also, I have learned that on Craigs List, people will buy anything. Obviously I will try to return it first but if not, I will find a buyer and no matter what I get for it, it effectively will lower the price of the phone.
 
To the Apple fanatics, don't reply to Velin. Move along if you don't like what he/she said. I am sick of these little dweebs getting all insecure and defensive with their purchases while also feeding these trolls.

I want to know real facts about the refund process, not arguing. This just ends up a flame war between lovers vs haters. Just tell us the exact rules and experiences because nobody gives a flying ---- if your phone works flawlessly or not.
 
I ordered a bumper last Friday immediately after the announcement that the bumpers would be free, before they changed to "unavailable" a short while later. I don't yet have an iPhone, still waiting for White, and just got this email from Apple:


Dear Apple Customer,

Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund.

As of today, we have updated your existing Bumper order and it will ship at no charge.

You can get up-to-date information about your order, including shipping status and tracking number, at http://www.apple.com/orderstatus.


Strange that my order is changed to free already without an associated iP4.
 
yep me too.... automatic refund

x2_20a72ea
 
apple refund for UK pre order bumper purchase

iPhone 4 Bumper

Dear Peter Knopp,

Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are
eligible for a full refund.

As of today, we have automatically processed your refund. You have also been refunded for any
Shipping or VAT charges which may have been applied to your order.

If you paid via credit card, please allow 3-5 business days for the refund to reach your account.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Support

I paid by credit card and expect the funds to be returned in a couple of days as they say.
 
I have had a white bumper on order since a couple of days before the big press conference. Today I received an e-mail from Apple stating they will be sending this to me for free minus the shipping charges. Cool!
 
i bought my bumper from the b&m store like 2 weeks ago, didn't give my email and still have my receipt.

no emails from apple for me, guess i will have to go into the store?
 
THEY KEEP RECORDS BY EMAIL ADDRESS!!! (according to sales rep)

I just remembered, I DID have them mail me my receipt when I purchased from the store...but now I will have to go back in my mailbox and try to find it!! Quite another challenge entirely.

EDIT: Crap, I must have deleted my receipt from my e-mail. I never printed it out. I never knew I would ever need a receipt from this bumper for ANYTHING. There goes my $30 refund.



when i bought my 3- iPhone 4... they asked for my email address for the first one, but automatically did it fo the other 2

what does that mean... well, i asked why he didn't need my email again and the sales guy said they KEEP RECORDS BY EMAIL ADDRESS!!!


:D
 
Why are you people not returning these iPhone 4s? What other phone requires you to buy a "bumper" to use the damn phone without dropping calls?

Ridiculous. Stop paying caviar prices for a crippled device. You know, do something, instead of allowing yourself to get ripped off.


A LITTLE ANGRY??? ISSUES???


Luckily, my iPhone 4 and my wife's iPhone 4 are not part of the 1% with the problem. Greatest phone I've ever owned, hands down. Greatest piece of electronics I've ever owned.


SAME HERE... NO PROBLEMS AT ALL!!!


What other phone can do everything the iPhone does?


THAT'S RIGHT!!! YOU TELL 'EM!!! (I agree with you)



:D
 
I placed an order for a black and white bumper along with a black iPhone 4 32GB and both bumpers got refunded and also the status has changed to "Prepared for Shipment" except for the iPhone. So, I got 2 free bumpers.
 
Wow, so people with multiple bumper orders got all of them refunded? This is retarded. Had I known this was gonna happen, I would've kept all 3 bumpers I bought from the Apple retail store.
 
Wow, so people with multiple bumper orders got all of them refunded? This is retarded. Had I known this was gonna happen, I would've kept all 3 bumpers I bought from the Apple retail store.

Not sure if everyone or what but I placed my order right after the announcement and was suprised by getting both refunded. Was only expecting to get one free.
 
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