*HELP* -- my BTO is delayed until MAY 3 --!!
I've been enviously following the various birth announcements on this thread ("my baby is here!" e.g.) and wondering why oh why *MY* 15" PB hasn't even -started- shipping yet. I ordered it about 9:30 AM on Monday 4/19 (1.5 GHz, 128 MB video memory, 5400 rpm 80 GB hard drive) and asked for it to be shipped to an address different than the billing address on my credit card. I knew this might raise eyebrows in Apple's charge-processing department, but my sales rep assured me it wouldn't be a problem. Luckily I just happened to be online the very moment that Apple sent me an e-mail requesting that I confirm my shipping address with my bank, which I was able to do pronto. So the order was fully confirmed as of Tuesday afternoon 4/20, with order status showing shipping "on or before 4/26/04." What with all the happy new parents I kept reading about on this thread, I started feeling more than just envy... 'cause I live in the SF Bay Area, and I saw some posts mentioning BTO deliveries out in the East Coast & Midwest already. So finally today (Sunday 4/25) I called up the Apple Store & got a guy who said that my P-book is now in the process of being built -- but is delayed because of a shortage of some part, most likely the 5400 rpm drive (he thinks).
A I I Y Y Y Y!!!!*@!#
-- OK -- now that I feel a LITTLE better (or at least ventilated..) I just wanna know : what CAN be done?? Who do I need to talk to to get some action on this mess? Any ideas at all for me, y'all?
Thanks for helping (or even just sympathizing.......
Katydid
I've been enviously following the various birth announcements on this thread ("my baby is here!" e.g.) and wondering why oh why *MY* 15" PB hasn't even -started- shipping yet. I ordered it about 9:30 AM on Monday 4/19 (1.5 GHz, 128 MB video memory, 5400 rpm 80 GB hard drive) and asked for it to be shipped to an address different than the billing address on my credit card. I knew this might raise eyebrows in Apple's charge-processing department, but my sales rep assured me it wouldn't be a problem. Luckily I just happened to be online the very moment that Apple sent me an e-mail requesting that I confirm my shipping address with my bank, which I was able to do pronto. So the order was fully confirmed as of Tuesday afternoon 4/20, with order status showing shipping "on or before 4/26/04." What with all the happy new parents I kept reading about on this thread, I started feeling more than just envy... 'cause I live in the SF Bay Area, and I saw some posts mentioning BTO deliveries out in the East Coast & Midwest already. So finally today (Sunday 4/25) I called up the Apple Store & got a guy who said that my P-book is now in the process of being built -- but is delayed because of a shortage of some part, most likely the 5400 rpm drive (he thinks).
-- OK -- now that I feel a LITTLE better (or at least ventilated..) I just wanna know : what CAN be done?? Who do I need to talk to to get some action on this mess? Any ideas at all for me, y'all?
Thanks for helping (or even just sympathizing.......
Katydid