*HELP* -- my BTO is delayed until MAY 3 --!!
I've been enviously following the various birth announcements on this thread ("my baby is here!" e.g.) and wondering why oh why *MY* 15" PB hasn't even -started- shipping yet. I ordered it about 9:30 AM on Monday 4/19 (1.5 GHz, 128 MB video memory, 5400 rpm 80 GB hard drive) and asked for it to be shipped to an address different than the billing address on my credit card. I knew this might raise eyebrows in Apple's charge-processing department, but my sales rep assured me it wouldn't be a problem. Luckily I just happened to be online the very moment that Apple sent me an e-mail requesting that I confirm my shipping address with my bank, which I was able to do pronto. So the order was fully confirmed as of Tuesday afternoon 4/20, with order status showing shipping "on or before 4/26/04." What with all the happy new parents I kept reading about on this thread, I started feeling more than just envy... 'cause I live in the SF Bay Area, and I saw some posts mentioning BTO deliveries out in the East Coast & Midwest already. So finally today (Sunday 4/25) I called up the Apple Store & got a guy who said that my P-book is now in the process of being built -- but is delayed because of a shortage of some part, most likely the 5400 rpm drive (he thinks). 😡 A I I Y Y Y Y!!!!*@!#
-- OK -- now that I feel a LITTLE better (or at least ventilated..) I just wanna know : what CAN be done?? Who do I need to talk to to get some action on this mess? Any ideas at all for me, y'all?
Thanks for helping (or even just sympathizing....... 🙁
Katydid
I've been enviously following the various birth announcements on this thread ("my baby is here!" e.g.) and wondering why oh why *MY* 15" PB hasn't even -started- shipping yet. I ordered it about 9:30 AM on Monday 4/19 (1.5 GHz, 128 MB video memory, 5400 rpm 80 GB hard drive) and asked for it to be shipped to an address different than the billing address on my credit card. I knew this might raise eyebrows in Apple's charge-processing department, but my sales rep assured me it wouldn't be a problem. Luckily I just happened to be online the very moment that Apple sent me an e-mail requesting that I confirm my shipping address with my bank, which I was able to do pronto. So the order was fully confirmed as of Tuesday afternoon 4/20, with order status showing shipping "on or before 4/26/04." What with all the happy new parents I kept reading about on this thread, I started feeling more than just envy... 'cause I live in the SF Bay Area, and I saw some posts mentioning BTO deliveries out in the East Coast & Midwest already. So finally today (Sunday 4/25) I called up the Apple Store & got a guy who said that my P-book is now in the process of being built -- but is delayed because of a shortage of some part, most likely the 5400 rpm drive (he thinks). 😡 A I I Y Y Y Y!!!!*@!#
-- OK -- now that I feel a LITTLE better (or at least ventilated..) I just wanna know : what CAN be done?? Who do I need to talk to to get some action on this mess? Any ideas at all for me, y'all?
Thanks for helping (or even just sympathizing....... 🙁
Katydid