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I guess a good part of that is thorough testing to prevent going from "damn, we're sorry" to "Third one's a charm, promise...."

Glassed Silver:mac

I'm surprised it didn't go to developers first. I think somebody put it on the wrong system and once it was done there was no going back. We always hear about the updates when they hit the developers. This was direct.
 
Easy. Someone decided to "fast track" the HealthKit fixes because developer apps had to be pulled from the App Store. It was a touted feature that came in DOA. As far as I can recall, Apple has never issued an iOS update that quickly from a initial release (6 days?). So, the normal, long process was probably circumvented. And, if you do software development, you know the process is in place to prevent these sort of things from happening. You also know that chances are something will go wrong if you 'buck' the process.

Absolutely. Fast tracking means proper testing did not occur. Also, its is clear that 8.0.1 had some late stage bug fixes added to it.....bug fixes that were NOT present in 8.0.1 when it was seeded to carrier partners for testing 3 full weeks ago.

Even in my own company, if a build is ready to go, and dev decides to add another bug fix, we delay the push, until it is tested and verified.

It can be infuriating when you just want to get an update out to users....but it is better than issuing something that might be broken.
 
I'm astounded after reading hundreds of posts in Apple-related forums of people actually thanking Apple for their "quick" response. Have things really gotten this bad in Planet Fanboy?

Nevermind that they ignore the fact that this slipped by Apple's entire organization, including their engineers, programmers and QA/QC departments. Does nobody at Apple have an active iPhone with a cell connection and/or Touch ID enabled?
 
You know, having something pestering you to "fix" the recent x.0.0 release is hard to ignore. Apple should probably be doing a limited rollout (6 hours?) prior to releasing the floodgates on updates from here on out - just to make sure if they break something, it'll be caught before going largescale.

Beautiful cat BTW.

A delayed rollout sounds like a good idea. Though I don't expect Apple will do that.

Thanks on the cat. That's not a photo of my Puma, but it looks just like him!
 
I used to be the Software Quality Assurance (QA) Manager for a multi-million dollar company out of the Seattle area a few years ago before I quit to start my own software company.

The fact that this got through from a company like Apple is unacceptable. The way I see it, NO testing was done with over-the-air updates on multiple carriers and Touch ID. NONE. Who ran the test cases here? And this is from a multi-BILLION dollar company.

Whoever let this through the QA process for iOS releases should be fired.

E
 
Roll back to iOS 7.1.2 while you can so you can manage your on phone / off phone photos easily…otherwise I wouldn't count on camera roll coming back. JMHO...

No thank you, whilst there's that that'd be "fixed" I'd also miss a bunch of things introduced with iOS8.

Kinda pick your poison.

I'm not really expecting Apple to revert this error by design. I'm well aware they will keep it that way and justify it with a product I'll steer clear from: Photos in the Cloud.

Glassed Silver:mac
 
This isn't an 'Ooops!', this is a 'WTF!!!'.

Ahh, this reminds me of the good old days...

Windows NT patches that mysteriously brought back fixed bugs, only to be patched again, and bring back the bug that the patch that brought back the bug was supposed to fix.

The good old days...

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Apple need new directors.

- iOS 8.0.1 issue - huge issue.
- Chinese voiceover issue during the media event.
- Streaming issue during the media event.
- Ugly antenna band - needs new designers.
- Bendgate - should have analyzed the structure.
- Ad - did you see the "bigger" ad?

Apple could have included small steel rods inside the sides of both devices, just to keep it nice and flex free. Or design it so that 'flexing' is part of it's functionality...
 
If Apple had even 1/8th as bad of policy as people put on their personal decisions they'd have been auctioned off long ago.

If you use your phone for business or its mission critical then don't update right away. This update was live for a couple of hours at most. People act like they lost out on the winning lottery tickets because of this.

If you're using your phone for business in a manner where not having a phone is a major issue your IT department should have guidelines, and you should have enough brain cells to rub together to create a spark that doesn't rush towards something that isn't tested within your own business environment.

The update itself isn't bad. This is two models of phone that people have had for 5 days, and seems to be those who updated OTA. I've been telling people for years not to update OTA. I updated through iTunes, and my 6 on 8.0.1 works just fine. Better than 8.0. Always update through iTunes. Im amazed people see an update is posted, and rush to get it OTA. Don't update OTA. The same **** has been happening for YEARS. The vast majority of people that have problems with a new release are OTA updates. Don't do it.

YES!! I got blasted yesterday in another thread regarding this same logic. I was called an Apple fanboy idiot because I said that it probably wasn't a good plan for a user who had an important business call in 30 minutes to decide to update iOS on his phone within minutes of it being released (yes 30 min prior to this "important call")...............And I am the idiot!

He did correct me that it was an hour before his call not 30 minutes like he posted. :rolleyes:

Anyway good advice and standard practice for IT in a business.
 
How much of this can be attributed to them having teams that work on multiple projects? They need to hire more people it seems. They need dedicated teams for each area of responsibility. They are stretching these people thin.
 
Here's the problem - how many people do NOT have access to a PC or Mac with iTunes installed, in order to allow them to rollback to 8.0? Those people are out of luck, and if I was one of them I'd be furious.

I'd gather the number of people who would actually have updated and who don't have a computer is probably extremely low.

Think about the type of person who generally updates software within an hour of its release (I'm talking small point updates - release date is generally unknown until it pops up). We're talking those of us who sit on Macrumors or other tech sites all day.

Like the bending, the scope of this is blown out of proportion.

Again, Apple should do better - I was shocked they let it out the door. But ultimately, it's people like me who updated and we know how to restore.

And for the few who don't, it's nice Apple Stores exist....there are lots of guys and gals in blue shirts that can take care of them.
 
YES!! I got blasted yesterday in another thread regarding this same logic. I was called an Apple fanboy idiot because I said that it probably wasn't a good plan for a user who had an important business call in 30 minutes to decide to update iOS on his phone within minutes of it being released (yes 30 min prior to this "important call")...............And I am the idiot!

He did correct me that it was an hour before his call not 30 minutes like he posted. :rolleyes:

Anyway good advice and standard practice for IT in a business.

What IT department doesn't take at LEAST weeks to internally test new software before rolling it out to the company? I'm baffled that people don't understand this.....

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No thank you, whilst there's that that'd be "fixed" I'd also miss a bunch of things introduced with iOS8.

Kinda pick your poison.

I'm not really expecting Apple to revert this error by design. I'm well aware they will keep it that way and justify it with a product I'll steer clear from: Photos in the Cloud.

Glassed Silver:mac

iCloud Photos is FAR better than the old way.....duplicates taking up extra space, not syncing/saving across all my devices....Photos was a mess before iOS 8.
 
This is why I always wait to update iOS. 8 Doesn't have one single feature that I have been waiting on so I don't see the point in rushing. I will keep iOS 7 until I am about to buy an iPhone 6 Plus, which will probably be around Christmas, then I'll upgrade. Hell, I may wait until the (s) comes out next year. My 5s is still running strong... well no I take that back. I need more gb space. Damn you apple.
 
Problem with iPhone 5, Too

Two days ago, my iPhone 5, with iOS 8 installed, shut itself off. It took a soft reset to turn it on. The phone worked, but 3G didn't. I was limited to LTE, which eats up my data plan. I had temporary success at a fix restoring my iPhone via iTunes but the problem has returned.

So it's not just this first update that has an issue, at least for me.
 
. . . As far as I can recall, Apple has never issued an iOS update that quickly from a initial release (6 days?). So, the normal, long process was probably circumvented . . .

iOS 7.0.1 was release on Sep 19th, 1 day after iOS 7.0.0. Overall I'm not sure this was "fast-track" per se (I suspect they had this in testing prior to even releasing 7.0.0), but I bet you're right that the process went off the rails in the last week or so when they found the HealthKit bug. I bet they added fixes for that, and did some new builds, screwed it up, and didn't catch it in QC.
 
I would like to say thanks to all the sheep who rush out and install system updates in the first 2 hours they are available. It really saves the rest of us a bunch of time.
 
Scott Forstall took the hit for rushing incomplete Maps

If similar benchmark in firing is to be taken whom Apple should choose ?
 
less then 3 hours to go IF we are getting an update today!
For an update like this one they can easily release it at almost any time when they feel it's ready to go.

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I would like to say thanks to all the sheep who rush out and install system updates in the first 2 hours they are available. It really saves the rest of us a bunch of time.
And yet you insult them anyway even though you admit that it actually serves a beneficial purpose to most others. Nice work.
 
my visits to macrumors are becoming shorter lately. reading through the supposed bending issue comments and those about 8.0.1 makes me think that either the forums are infested with trolls or that the collective IQ of apple users is getting desperately lower. It used to be a place where you could get interesting and reliable information. It is not that place anymore. Macrumors should rename itself macchatter or something
 
YES!! I got blasted yesterday in another thread regarding this same logic. I was called an Apple fanboy idiot because I said that it probably wasn't a good plan for a user who had an important business call in 30 minutes to decide to update iOS on his phone within minutes of it being released (yes 30 min prior to this "important call")...............And I am the idiot!

He did correct me that it was an hour before his call not 30 minutes like he posted. :rolleyes:

Anyway good advice and standard practice for IT in a business.

I had the same reaction as you. Man if I was "waiting on some important calls", or out in the middle of nowhere where I needed my phone, the LAST thing I'd do is launch a software update! To me that's just crazy.

However, I can also understand that people are put off by this line of reasoning because they would argue that Apple released a product, not beta and not "special test try at your own risk", but a real shipping product. They made it available for OTA and iTunes updates, and gave you a notification to update (if you checked). Why shouldn't a person trust Apple and update at that point - are we really supposed to presume everything is broken until proven otherwise?

Plenty of blame to go around. But man, seriously, I wouldn't update when I'm in desperate need of my phone. I didn't update this time for that very reason, so I didn't get bitten by this issue.
 
Oh, but that would be FAR too simple.....

People much prefer complaining and whining about how terrible a company Apple is. Hyperbole is always the preference here.....

That being said, I was quite shocked they would allow something like this to get out. But in the end, no harm done. I'm back to 8.0 patiently awaiting 8.0.2. There are some bugs, but no more than usual in my mind.

With all the behind the scenes changes (especially with the way apps interact and such), it's not at all surprising there have been some issues to start.

Apple is always very quick to fix these things. You can bet we'll see 8.0.2 as soon as possible. Of course, we don't want them to rush it and miss something.....I think people need to realize the clamor for ever faster updates leads to things like this.
Harm was certainly done. To pretend otherwise is simply to ignore reality.
 
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