Apple Says New 12.9-Inch iPad Pro is 'Functionally Compatible' With Older Magic Keyboard, But Fit May Be Imperfect When Closed

[trifid]

Eh, the erosion in trust of the brand on MacRumors isn’t really keeping them up at night. As I posted elsewhere, everyone here could boycott all Apple products and Apple wouldn’t even notice.

Of course Apple listens, maybe not as much as some of us would like, but they listen. Like the time when we started the backlash due to secret iOS battery throttling. Not only did Apple apologize, they made changes to show more transparency in battery health which they had been censoring at the time, (they had been banning 3rd party apps from showing battery health). And they offered battery discounts.

So yea brand trust matters. User feedback matters.

 

[randomthoughts]

You want the company to give you a brand new case in return for your used case? Why would you buy a case expecting it to work perfectly with future products that you buy?

I don’t think someone should get a brand new case for returning a used case, but $349 is a lot for a keyboard, and it was released as a new product less than a year ago. We’re not talking about a $39 iPhone case rendered useless.

 

[BurgDog]

I would expect to be able to trade in my combination of iPad and Keyboard for the new iPad and Keyboard combination. Currently I can trade in my old iPad towards the price of a new one but I can't trade in my old Keyboard towards the price of a new one. I could toss it, try to sell it separately, or see if it fits the new iPad. It is a hassle Apple could make go away if they wanted to, still make a good profit, and get some goodwill from the deal.

 

[cmaier]

I would expect to be able to trade in my combination of iPad and Keyboard for the new iPad and Keyboard combination. Currently I can trade in my old iPad towards the price of a new one but I can't trade in my old Keyboard towards the price of a new one. I could toss it, try to sell it separately, or see if it fits the new iPad. It is a hassle Apple could make go away if they wanted to, still make a good profit, and get some goodwill from the deal.

You can trade it in. The problem is you want credit for it.

 

[NT1440]

I don’t think someone should get a brand new case for returning a used case, but $349 is a lot for a keyboard, and it was released as a new product less than a year ago. We’re not talking about a $39 iPhone case rendered useless.

…go ahead and find any other product return that works that way.

 

[Docsta80]

I’ll be buying the 5th gen regardless and selling my other.

 

[Grohowiak]

You’re actually doing the same thing. 😂

Lmao if you say so
On a serious note, where is my complaint if you wouldn’t mind pointing it out?

 

[verdi1987]

You can trade it in. The problem is you want credit for it.

Yeah, you know, the definition of trade in.

From Dictionary.com:

• trade in, to give (a used article) as payment to be credited toward a purchase: We trade in our car every three years.

 

[mark-in-mk]

.doh.

 

[ocnitsa]

All I can say is why somebody who just bought an iPad Pro last year, when to replace it with the new one? I'm one of them, and really do see any urgency doing so. I expect my 2019 iPad Pro 12.9 to last at least another 2-3 years, with its case/keyboard.

It'll last. I'm still using an iPad Air 2 I bought at release in 2014. Granted, I'm not a pro-user, but I'm looking forward to upgrading to the 12.9 inch tomorrow!

 

[farewelwilliams]

The internet is certainly full of complainers. You post is evidence of that.

my post was an observation, not a complaint.

if you completely failed to understand the difference, i can't really help you there.

 

[cmaier]

Yeah, you know, the definition of trade in.

From Dictionary.com:

• trade in, to give (a used article) as payment to be credited toward a purchase: We trade in our car every three years.

Sure, or you can go to Webster’s which says it means “the act or process of substituting one thing for another.”

And nothing in your definition says the definition can’t be $0.

And all of which skirts my point - you want apple to pay you to buy a new keyboard because the old keyboard, which works perfectly well for its intended purpose, does not work for a new purpose.

 

[citysnaps]

Yeah, you know, the definition of trade in.

From Dictionary.com:

• trade in, to give (a used article) as payment to be credited toward a purchase: We trade in our car every three years.

And the three year old car you traded in has value. The dealership taking that car in trade can sell that car and at least break even after expenses. And hopefully make a decent profit.

How does that work with a low-value used keyboard? That's not a business Apple would want to be in.

Best thing to do is muster up some personal responsibility and try and sell it on CL, ebay, or whatever. On the other hand, one doesn't earn any whine-worthy forum cred by doing that.

 

[verdi1987]

Sure, or you can go to Webster’s which says it means “the act or process of substituting one thing for another.”

And nothing in your definition says the definition can’t be $0.

And all of which skirts my point - you want apple to pay you to buy a new keyboard because the old keyboard, which works perfectly well for its intended purpose, does not work for a new purpose.

I like how you fail to mention the primary definition listed, which is “to turn in as payment or part payment for a purchase or bill trade the old car in on a new one.”

The secondary definition links to the definition of exchange, which is what you state. Still, I don’t see how that definition supports your point. You are still exchanging something of value for another thing of value.

The implication of “trade in” is that it has a non-zero value. In what sense do you ordinarily use “trade in” for something of zero value?

Definition of TRADE IN

an item of merchandise (such as an automobile or refrigerator) taken as payment or part payment for a purchase… See the full definition

www.merriam-webster.com

 

[cmaier]

I like how you fail to mention the primary definition listed, which is “to turn in as payment or part payment for a purchase or bill trade the old car in on a new one.”

The secondary definition links to the definition of exchange, which is what you state. Still, I don’t see how that definition supports your point. You are exchanging something of value for another thing of value.

The implication of “trade in” is that it has a non-zero value. In what sense do you ordinarily use “trade in” for something of zero value?

Definition of TRADE IN

an item of merchandise (such as an automobile or refrigerator) taken as payment or part payment for a purchase… See the full definition

www.merriam-webster.com

You are Still avoiding the point. You feel you are somehow entitled to have Apple Pay you money - to buy back from you a product that works perfectly well for what you purchased it to do.

 

[BurgDog]

Best thing to do is muster up some personal responsibility and try and sell it on CL, ebay, or whatever. On the other hand, one doesn't earn any whine-worthy forum cred by doing that.

That also applies to the old iPad too, yet Apple will happily take it as credit towards the purchase of a new one. Do the same for whatever value the old keyboard has on the used market and apply it to a new one and Apple still makes money and makes it easier to buy their stuff.

You are Still avoiding the point. You feel you are somehow entitled to have Apple Pay you money - to buy back from you a product that works perfectly well for what you purchased it to do.

I'm entitled to nothing, yet Apple obviously pays money to take a perfectly working old iPad and pay me money towards buying a new one. Do the same for the keyboard is no difference.

 

[citysnaps]

That also applies to the old iPad too, yet Apple will happily take it as credit towards the purchase of a new one. Do the same for whatever value the old keyboard has on the used market and apply it to a new one and Apple still makes money and makes it easier to buy their stuff.

If it made business sense for Apple to take in and resell used keyboards they would.

 

[verdi1987]

You are Still avoiding the point. You feel you are somehow entitled to have Apple Pay you money - to buy back from you a product that works perfectly well for what you purchased it to do.

I’m not even the person you originally replied to regarding trade-in…

 

[x-evil-x]

I’m actually surprised Apple even said anything about this, not that another user would have figured it out eventually, but obviously they want to maximize their sales on the newest product, but then again, transparency I think it’s really important moving forward with a company like Apple.

They have many people that follow these kinds of forums beliefs it or not. They are always listening. Watching. Waiting.

 

[Maconplasma]

Of course Apple listens, maybe not as much as some of us would like, but they listen. Like the time when we started the backlash due to secret iOS battery throttling. Not only did Apple apologize, they made changes to show more transparency in battery health which they had been censoring at the time, (they had been banning 3rd party apps from showing battery health). And they offered battery discounts.

So yea brand trust matters. User feedback matters.

If MR members think they have that much power then they are being foolish. I guess it never occurred to you or others here on their high horse that Apple's own employees report issues to the company? Of course they do. Why? Because they use Apple's products too. I know that's hard to believe. 🙄. Apple may see some posts on their Twitter from customers complaining but they would be a foolish company to allow whining complaining forums to run their company. No company does that.

 

[thefourthpope]

Can’t wait for the panic to happen again when they next reduce the thickness.
🍿🍿🍿

 

[thefourthpope]

I’m actually surprised Apple even said anything about this, not that another user would have figured it out eventually, but obviously they want to maximize their sales on the newest product, but then again, transparency I think it’s really important moving forward with a company like Apple.

Another thread on here someone measured .5mm of paper and stick it in his keyboard/iPad. Many were ahead of the company this time.

 

[Maconplasma]

I’m actually surprised Apple even said anything about this, not that another user would have figured it out eventually, but obviously they want to maximize their sales on the newest product, but then again, transparency I think it’s really important moving forward with a company like Apple.

If transparency was paramount with Apple they would be out of business. The company is successful BECAUSE of their secrecy. Nobody here can deny that Apple knows what it's doing. I think the 2 trillion dollar valuation speaks for itself.

 

[trifid]

If transparency was paramount with Apple they would be out of business. The company is successful BECAUSE of their secrecy. Nobody here can deny that Apple knows what it's doing. I think the 2 trillion dollar valuation speaks for itself.

It seems you are confusing secrecy of product launches vs transparency in policies such as privacy policies. There is a big difference between the two. Because for example, being transparent about privacy practices is actually a business advantage. The iOS battery throttling proves that as well, secrecy in throttling proved to hurt business, Apple did a major course correction there.

 

[Maconplasma]

It seems you are confusing secrecy of product launches vs transparency in policies such as privacy policies. There is a big difference between the two. Because for example, being transparent about privacy practices is actually a business advantage. The iOS battery throttling proves that as well, secrecy in throttling proved to hurt business, Apple did a major course correction there.

It seems you're confusing what the term Privacy Policy is. The fact that you're using those words just because Apple wasn't candid enough about the the iOS battery issue just shows that you have no idea what you're talking about.