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Apple Says Over-the-Air iOS 10 Update Issue is Fixed

Soni Sanjay said:
When's the last time that you built a smartphone for millions of people around the world.... this stuff is hard, and I think that Samsung has done an amazing job. Perfect, problem-free? No. But they recalled the Note 7 fast. That matters, and that's what people should see.

Same premise, same logic. Didn't stop people here attacking Samusng non-stop.

Also, so since I haven't directed a movie I can't criticize a film? Since I haven't built a car I can't complain when it stops working? Since I am not the owner of a restaurant I can't complain when food is bad?

Your logic is flawed.
Click to expand...
Always have a FEW Apple employees here, and I don't mean you, I mean who you replied too..
 
"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help."

Who knows what this really means. Somebody forgot to hit 'go live' button before heading out for lunch?
 
mikes63737 said:
You're right, but this has happened twice recently. Once is an accident, twice is carelessness.

There's a reason software is released in phased steps. Staging vs production environments. Beta vs stable. Mistakes should be caught before progressing to the final phase.
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Beta does not catch everything-- some problems escape to the field. If you are concerned about that, wait a day or two to upgrade.

If Betas caught everything, phones batteries would never explode.
 
Patriot24 said:
Anyone with a technical background knows that blaming Craig, Tim, or anyone else for these types of issues is a waste of time. This is technology. Sometimes bad things happen. You can try really hard to mitigate them, but it isn't as simple as people make it out to be.

Could Apple be better? Sure. Do we need to call for someone's head every time there's a glitch? No.
Click to expand...
Although your point is well taken, I do want to state that it really does depend on the situation. I have worked in IT for far too long I think and I have worked in many different industries. I worked on military equipment and on health care equipment. In those two areas we over tested because lives were truly in the balance. There are other industries that fall into this category. Here zero defect is an expectation that must be met. I agree that in a phone, zero defect is too high of a bar and we all just need to understand that in order to get software/hardware released on a frequent basis (yearly in this case) we need to set the bar a little lower than zero defects. Not so low that we get exploding phones, but maybe low enough that an install issue gets through the testing process.
 
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Apple Corporate Offices (Tim office)

(Barging in the office)
Dr Dre: My phone ain't working, Dawg?
Tim: What happened?
Dr Dre: This iOS 10 update, yo! I clicked the upidy update button and now my shiz is all like music logo, son! No Siri..nothin!
Tim: It wants you to connect it to iTunes......on a Mac?
Dr Dre: You got a Mac back there?
Tim: Huh! No, a Mac? I have an iPad Pro. This is the post PC era!
Dr Dre: Post PC my....
(Jonny enters)
Jonny: I had some inspiration last night from raindrops....iPhone 7S....bigger antenna bands. More obvious....
Tim: Jonny....that's just.....we need a Mac.
Jonny: .... (laughing) a Mac? Sorry, I don't use Macs anymore. It's the post PC era you know!
Tim: Let's ask Eddy.

(in Eddy's office)
Tim: Eddy I need to use your Mac.
Eddy: Sorry, Tim. I don't have anything in here.
Tim: Wait. Where is your iPad?
Eddy: I do all my work from this Watch.
Tim: What?
Eddy: Messages lets me send my heartbeat to Phil!
Tim: (stunned) That......I don't have time. Lets go to Craig's office.

(in craigs office)
Tim: Craig, can we use your iMac? Dre's phone isn't working.
Craig: Thought this was the post PC era. iPad can't fix it? Watchband?
Tim: I'm not having this discussion, just restore Dre's phone.
Craig: Sign off on this 2017 MacBook Pro with Skylake and Dre can be rocking with his crappy Beats headphones in minutes.
Tim: Fine.
Craig: Say it!
Tim: No! I Won't!
Craig:.....say it. No iPhone for Dre...or half the world.
Tim: This is not the post PC era. I still need my Macintosh
Craig: (pickups phone and dials someone) Okay guys, put out the good update. See gentleman, the guy with the password to the source code controls the company. Keep it up with the Post PC era crap and I just might open source Mac OS 9. Wouldn't that drive all you forward thinkers nuts. Mac OS 9 on Intel...ya...Jonnys trash can running the Oscar the grouch trash can extension. Bet that would make you uncomfortable. He does love trash. Now get out of my office.
 
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Update bricked my phone. It seemed to finish installation and then the screen when black. When I pressed power the connect to iTunes logo came up. Attached to iTunes, downloaded 9.3.5, and now it's recovered. Not downloading iOS 10 anymore since this will be traded in for the 7 on Friday.
 
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