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I keep getting payment authentication errors. Tried 3 different payment methods but get same error every time. Slightly worrying also is that a part payment is being taken from my bank each time the payment fails. I then go back to Apple only to find out they still want the full amount!!
 
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It sucks to read about all these negative experiences. I did the preparing in advance on the Apple Store app two days ago (I’m with T-mobile) and at 5:05am the store went back online for me and took two taps and my order was placed and confirmed. 😅
You lucked out and snuck in before the tmobile servers went bust
 
I did the pre-order to put the new (Apple upgrade program) phone into my Apple Store bag before the deadline yesterday (on the Apple website, using my Mac).

This morning, I used the phone Apple Store app and had no problem at all, except the site opened up about 4 minutes late for me after sitting there with the loading prompt going in circles for a bit.

Phone (1TB 14 Pro, silver) will arrive next Friday. Unless a Fedex worker steals it again, as they did last year.
 
Got in at 5:08 AM (2:08 AM HST) submitted the preorder, used Apple Pay and done. Only bad thing is my delivery is for 09/19 because standard shipping to Hawaii takes longer. Better 3 days delay than trying to change it and getting pushed out for weeks.
 
Same with me. It’s the same issue with O2
Finally managed to get one ordered, had to choose pick up at my local post office, got it to work on the website rather than the app, as the pick up wasn’t available in the app. Choosing The post office seems to have skipped the issue it was having with my delivery (phone number?) issue - shame it’s a month until the pick up date now
 
I finally got my Pro Max 256 ordered with full T-mobile advantages. So i’ll pay $200 Trading in an iPhone 13 Pro Max 256. I started at 5am with many hurdles untill it finally worked.
 
Numerous times I got through to the reservation screen only to get an alert telling me I had reached my reservation limit. I tried different configurations. Different stores. Different apple ids, different email addresses and phone numbers. I even tried with two different iPhones. Same result. The system simply didn't work if you wanted to join the Upgrade Program.

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When using Apple Pay to pay for pre order does apple charge the card you used to place the order or will they try all cards in wallet to get payment?
 
When using Apple Pay to pay for pre order does apple charge the card you used to place the order or will they try all cards in wallet to get payment?
Just the card you specify when you went through the pre-order. I think if you want to use another card, you have to start the process over again.
 
This is by far the worst experience ever. I was online at 1pm (U.K.) time, it’s now almost 5pm and I still cannot order. I completed the pre pre order, but when I try to check out it tells me the phone number is invalid. The same phone number I used for all previous orders. Delivery date now mid October. Just so pissed off, honestly.
Same :( I’ve tried every phone number in the family at this point and still no luck
 
I guess I was lucky. I used the Store app on my iPhone to pre-order it after the announcement. Yes, totally swallowed up by the RDF 😂

I got up at 5:45am MDT and started the app at 6:00am. I got something like 'getting ready', for a few seconds, and then it went to my pre-order info, had me confirm everything, and I was done by 6:03 with the shipping date of next week, yay!
 
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Logged in at 5:00 am PST using the app on my phone, submitted my saved order and was done a minute later. Confirmation email came right away. My order did disappear using the app later that morning but clicking my confirmation order# in the email showed it was still good to go. Later this morning my order showed back up in the app. This process was right up there as one of my best.
 
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It's insane that Apple is still so bad at this with all their money and resources. I haven't tried preordering an iPhone in years and it's as bad as ever. The Apple Store didn't even show up for me until at least 10 minutes after, delivery dates already pushed back, multiple errors when checking out, phone removing itself from my cart, and an order even went through without giving me any confirmation so I actually ordered two. What a joke.
I never thought I would thin Verizon is easier to order from 😂😂😅
 
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Secured my order! thank you!!!

The app would not load until 5:03PST. I was so frustrated and scared but glad I got my orders in with a promised launch date. Let's gooo! 1TB iPhone Forver! 👑

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wolk up a little late. 0415 Anchorage time. Apple store app kept timing out.
Order complete at 4:25 on apple website.
1tb pro max, purple.
Delivery Friday 9/16. 😃
 
iPhone 14 Pro Max 256GB Space Black for AT&T. My husband’s order went through at 8:02am & mine went through at 8:06am. During checkout for both delivery was 9/16 with standard delivery. Once we got the emails both say delivery 9/23 by postal service.
Same here. I chatted with a rep and most likely the 23rd is the date.

But others say it was a glitch.
 
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There are numerous reports of this same issue around the forums. So far Apple reps response haven't been consistent, but most reports of "Apple doesn't ship these by the USPS" and it must be an error. The basic assumption is that this is a glitch, and at some point these will revert to Standard Delivery and the promised 9/16 date. Especially as some of many of these orders were placed in the first 5 minutes - and many of the same config phones were (and still are) available for 9/16 delivery on the website....
I ordered a 256 G iPhone Pro Purple at 8:05AM EST with a 9-16 delivery. Got the email and it said 9-23 by USPS. At 12:50PM EST I checked and for this same phone config. it was still available for 9-16 delivery. Major glitch.
 
Have you never ordered before? Every year it is anywhere from a few minutes to almost an hour before it opens. Only once did I not get it release day. That time I made the mistake of ordering direct from sprint.
It seems it makes not difference except 14PM. The other three are all available nearby for launch day. There was a 512 Purple and a TB Gold before but they are gone now too.
 
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