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Apple Temporarily Pulls iOS 9.3 Update for Older iOS Devices
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Until it doesn't!
Come on, give them a break. They've been so busy lately giving us more flyover cities that we've all been waiting on the edge of our seats for! LOL
Yes, so Apple is just like everyone else and not the magic kingdom.
Thanks for pointing that out.
Wooooo.
Are you kidding? Show me any other company the size of Apple, with the number of customers they have, that has achieved the level of perfection. The real test is how issues like this are dealt with.
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You really believe Apple is the magic kingdom? Wow....
Basically what I said last night.
https://forums.macrumors.com/index.php?posts/22711591/
Though I don't think Apple understands the problem. People aren't getting an activate iPad prompt for a username and password, people are getting a "Your iPad could not be activated because the activation server is temporarily unavailable..." error and a message about needing to bring the iPad into an Apple Store if connected to iTunes.
https://forums.macrumors.com/index.php?posts/22711591/
Though I don't think Apple understands the problem. People aren't getting an activate iPad prompt for a username and password, people are getting a "Your iPad could not be activated because the activation server is temporarily unavailable..." error and a message about needing to bring the iPad into an Apple Store if connected to iTunes.
I remember submitting a relative bug with not being able to register a phone after restoring in the feedback center. https://forums.macrumors.com/threads/ios-9-3-beta-3-iphone-restore-fix.1955806/ Oh well.
UPDATE: iPad mini showed up as being registered to a different Apple ID after updating. The example email starts with a different letter from all of the emails we have in our family. After an hour-long call with Apple support, they'll be calling back tomorrow to get the information from our proof of purchase from the Apple store before unlocking the iPad.
So far I've:
1. Done everything in that support document
2. Waited for an hour on hold to get told that they'll call back tomorrow
3. Gone through receipt boxes to find the original receipt (I can't imagine trying to convince them if you made an in-person cash transaction or an eBay auction or something like that)
Apple really dropped the ball on this one.
UPDATE: iPad mini showed up as being registered to a different Apple ID after updating. The example email starts with a different letter from all of the emails we have in our family. After an hour-long call with Apple support, they'll be calling back tomorrow to get the information from our proof of purchase from the Apple store before unlocking the iPad.
So far I've:
1. Done everything in that support document
2. Waited for an hour on hold to get told that they'll call back tomorrow
3. Gone through receipt boxes to find the original receipt (I can't imagine trying to convince them if you made an in-person cash transaction or an eBay auction or something like that)
Apple really dropped the ball on this one.
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How can you tell that Apple is doing a good job? When people actually try to parrot "Apple isn't perfect!" as some sort of criticism of Apple, sarcastic or otherwise.
Then again, anybody who dares to not scream over every mistake Apple makes is a fanboy that can safely be ignored.
Kudos for living life in the fast lane.
I don't have as much courage as you...
So I wait until version *.45 to be safe.
Apple's QA can't handle the complexity of the installed base. As an example, this is an actual valid path for settings:
iPhone 1 -> iPad 1 -> iPad 2 -> iPhone 5s -> iPhone 6 -> iPad Pro
All of those can have different iCloud, iTunes, App Store, and game center passwords - at different times. And some of the devices in that path might be operational at the same time.
iPhone 1 -> iPad 1 -> iPad 2 -> iPhone 5s -> iPhone 6 -> iPad Pro
All of those can have different iCloud, iTunes, App Store, and game center passwords - at different times. And some of the devices in that path might be operational at the same time.
I'd like to understand what the problem really is from a technical perspective, somehow that hasn't been explained.
The password the device was originally set up with, I take to mean the Apple ID and password used to set up the device last time it was wiped and a completely new installation was made. Not the "original_original" ID/PW used, in case we deal with a second hand device.
If the A ID and/or PW has been changed on the device since the newest complete install, where is the old A ID/PW information stored? Locally on the device or on Apples servers?
The password the device was originally set up with, I take to mean the Apple ID and password used to set up the device last time it was wiped and a completely new installation was made. Not the "original_original" ID/PW used, in case we deal with a second hand device.
If the A ID and/or PW has been changed on the device since the newest complete install, where is the old A ID/PW information stored? Locally on the device or on Apples servers?
Two separate issues. The activation lock issue is only a problem if you don't know the Apple ID and password you were signed in with prior to the update. The activation server connection is a separate issue, and a legitimate bug, unlike the one discussed in this article.
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The screenshot shows the activation lock screen which is an iCloud feature. So while the wording may say "original", it wants the Apple ID and PW that was last signed in under iCloud settings prior to the update. Anyone who isn't using Find My iPhone (and thus can't be activation locked) should theoretically not encounter this issue.
Could have used this warning yesterday lol. While I was visiting my grandmother I updated her iPad 2 before I left. She tried to unlock it after it was done, but had forgotten the password. Then she and my aunt tried so many different possibilities, they didn't realize you could reset the password online, that it was disabled and I had to drive an hour back to restore it. Thanks Apple (and my weird geeky need to update things).
(and my weird geeky need to update things).
So apple pulls an update, and your here pretending the issue is people who forgot thier passwords. Wow! Your lack of understanding is YOUR fault.
This is exactly what happened to my iPhone 5s.
I updated my iPad Air hours minutes after 9.3 was released without a problem, was prompted for my Apple ID and all went well. But when it came to my iPhone 5s which I have wiped severally, it rejected my Apple ID
Apple tells me to contact the previous owner. I'm like dude, the phone is over 1 year old, I've wiped it before and activated it with my Apple ID, and all over sudden it is rejecting it
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I updated my iPad Air hours minutes after 9.3 was released without a problem, was prompted for my Apple ID and all went well. But when it came to my iPhone 5s which I have wiped severally, it rejected my Apple ID
Apple tells me to contact the previous owner. I'm like dude, the phone is over 1 year old, I've wiped it before and activated it with my Apple ID, and all over sudden it is rejecting it
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Well, I have a 5s which I have wiped severally and activated with my Apple ID and all over sudden it rejects them upon updating. I'm stuck at activation lock. Apple tells me to get the original Apple ID, not mine but the one that originally activated the device
