Tim instead of hiring people in America, keeps hiring people oversees. Then he says he wants to do the right thing. Tell indian people to buy your crappy phones then. Tim needs to be replaced, he is a cancer.
Not a well thought out comment.
Ever heard of market presence?
Say you sell in the American market. You have to have a presence here, customer service, administrative, warehouses etc.etc., whatever makes sense. Should speak English and have some smarts.
Say you sell in China, you have to have a presence there, language, warehouses, stores, offices.
Say you sell (or want to start to sell in India, Africa, Europe, everywhere you go you need a support staff of the culture in that market.
What makes you think Americans could do customer support in Chinese, Japanese, Indian. (Don't mention the few who speak dual language here. Very few Americans want to learn another language)
Then there are time zone issues and logistic issues of where products are made. Shipping within China, to Japan, India makes more sense and is cheaper than boating or flying stuff from USA to Far East.
Just ask yourself if you were to start a business in Germany or start selling your products in Germany, would you hire all Americans?
Hint: Duh!