Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

manu chao said:
You imply that the thinner devices came with a shorter battery life. Which you know isn't true. Yes, making the phones thinner meant that battery life was not improving as components got smaller and battery technology improved. But "not improving" is not the same as "getting worse".
Click to expand...

Use the iPhone SE as a case study.

As for battery not getting worse, sure if you look at the Spec sheet on Apple.com, in real life, iOS updates would kill the battery in horrible manners.

I'm in the boat that recent iPhones have gone backwards in battery, cause iOS is the problem in all this.

The damn SE bucks the trend.... my next iPhone
 
peppespizzapie said:
Uhhhh.....after first DENYING it??? Only after more and more people started legal action they came with their bogus solution of selling you a new battery for 29.- wich cost less then 10.-?

Intelligent discussion and Apple fans?? In ONE line?
And, they are allowing you in here too?
Click to expand...

Do you have a link to where they denied it? Heard people say this a few times and want to have a read myself.
 
One thing I always wanted to know: is it possible to replace the battery for ALL iPADs, including the Pro 10.5? People always talk about iPhones, and I even saw one having its battery replaced, but what about iPADs?
 
fbernaus said:
What does this have to do with the powerd 'feature'? In my opinion, nothing. It is contradictory. If I correctly understood what Apple did, the powerd feature is supposed to save battery, since it prevents the phone from peak CPU cycles that may hurt and already aged battery. So battery life should be longer and not shorter.
Click to expand...
No, this measure is not supposed to increase battery life. Cutting down the peak CPU draw only reduces total battery consumption slightly. It is supposed to prevent sudden shutdowns at a charge 'level' when moderate consumption could still ensure several hours of battery life. This was much less about hurting the battery than about hurting the user experience (of loosing the use of the phone when the charge level indicator would still suggest several hours of battery life).

Note that before this measure, when restarting the phone after such a sudden restart (either by plugging it in or after warming up the battery), the noted charge level jumped right up into maybe the 20 to 30% range (after plugging it in) or it kept operating for a couple of hours while the charge level stayed at close to 0% (after warming it up).
 
When this story was initially reported on iPhone SE was one of the models that was noted as being part of the slow down:
Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks
Click to expand...
Apple's response here and battery replacement program don't mention the SE at all. Is it because its a cheaper device, so Apple isn't interested in servicing/repairing it out of warranty, or turns out the software does not impact the SE? Anyone have any insight into that device being left out?
 
Bass Ackwards said:
When this story was initially reported on iPhone SE was one of the models that was noted as being part of the slow down: Apple's response here and battery replacement program don't mention the SE at all. Is it because its a cheaper device, so Apple isn't interested in servicing/repairing it out of warranty, or turns out the software does not impact the SE? Anyone have any insight into that device being left out?
Click to expand...

"Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later"
 
Bass Ackwards said:
When this story was initially reported on iPhone SE was one of the models that was noted as being part of the slow down: Apple's response here and battery replacement program don't mention the SE at all. Is it because its a cheaper device, so Apple isn't interested in servicing/repairing it out of warranty, or turns out the software does not impact the SE? Anyone have any insight into that device being left out?
Click to expand...

It is applied to SE, throttling, so I would expect battery replacement to be part of that..though they say 6..if it fails apple's test . What also does it help at the moment is the mess that iOS 11 is.... take your pick on what is killing your performance ....
 
Jsameds said:
The real underlying issue is they didn't tell anyone that they prioritised battery life over CPU.

But now everyone knows, so...problem solved? :p
Click to expand...
Well, as soon as everybody knows to which extent his or her phone is affected. People now know that their phone might be slow because of the state of their batteries, but not every perceived slowdown will be due to this. For some people it might simply be the newer OS, or it might be another, software-related problem.
 
  • Like
Reactions: Jsameds
manu chao said:
Well, as soon as everybody knows to which extent his or her phone is affected. People now know that their phone might be slow because of the state of their batteries, but not every perceived slowdown will be due to this. For some people it might simply be the newer OS, or it might be another, software-related problem.
Click to expand...

Aye - a fresh install can kill slowdown, as can a settings reset or a clear out of old apps and data, but a lot of the time it's just because it's just plain old.

I have a feeling people are still going to be angry when they replace their battery in their 5 year old phone and it still runs slow..
 
  • Like
Reactions: manu chao
adnbek said:
Feel free to switch to another manufacturer or OEM that replaces their phone’s battery for free if you’re not satisfied.

Of wait, they don’t exist.
Click to expand...

Oh wait, how many other phone manufacturers slow down their devices due to battery degradation?

I won’t switch as I am on the upgrade programme and therefore will always get the newest phone.

I can’t believe people are actually defending apple for their decision here, it really is crazy to me.
 
  • Like
Reactions: apolloa
PastaPrimav said:
What annoys me about this and other things like it is that it sets the precedent that an uninformed public can develop an "outcry" over anything get a result out of Apple. Real shame. The public didn't deserve this level of compromise from Apple. Intelligent CPU management of a device powered by lithium-ion battery is expected and appropriate, and really no one's business besides the engineers.
Click to expand...
All aboard the apologist train!!
 
  • Like
Reactions: clauzzz203 and apolloa
Jsameds said:
"Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later"
Click to expand...

Whoops my bad, I guess I got confused by the naming system and thought it was introduced prior to the iPhone 6.
 
alleggerita said:
Hmm, true that the threshold of their diagnostic software for diagnosting worn batteries is indeed a little suspiciously optimistic. On that part, I would agree with people’s complaint that Apple should have let battery replacement be a choice of consumers and not be determined by their diagnostic softwares
Click to expand...
This is what I posted 8 days ago...

sracer said:
...
They're more concerned about the appearance of things than actually losing customers so I suspect that they'll provide some kind of "program" for those who believe are affected by it. Then they'll have a special diagnostic tool to determine whether or not a particular phone falls under the program. The parameters will be such that only a handful will meet the criteria. Apple looks good to the public because they're being responsive to the issue, the majority won't bother, and those that do but don't pass the criteria will grumble.

We've seen this before, with the the early 2011 Macbook Pro graphics issue. The defect affected ALL units but Apple would only fix those that passed/failed their diagnostic test. If the unit was unable to run the diagnostic tool, then it was automatically ineligible for repair.
Click to expand...

This is Apple's classic response to nearly every issue that results in a class-action lawsuit (or serious threat of one). These repair/replacement programs are about "saving face" and not about customer care and satisfaction. It's so common and obvious, it's easily predictable.

The overwhelming majority of customers accept it. This is why things won't change for the better.
 
  • Like
Reactions: arkitect, peppespizzapie, clauzzz203 and 3 others
Let’s see what this new update is. It will be interesting if all of a sudden most of our speeds and battery life are improved. I know this is battery wear but my 6s battery health is 87% (year and a half old) and is being throttled to 911mhz unless 100% charge which then shows 1200mhz
 
Ad13 said:
I think what Apple do need is to stop this ridiculous iOS yearly update schedule. They need to perfect iOS and sort all of their bugs and glitches out. We’re always wondering if it’s the newest software update or the old devices that are to blame for performance degradation. Let’s get off the roundabout and make software as close to perfect as possible.
Click to expand...
The problem is that:
  1. You cannot add new features without increasing power consumption and decreasing performance (all else equal, there can be to some extent also efficiency gains coming with new OS versions).
  2. Not making a new OS (and its features) available to older phones will equally annoy part of the user base.
  3. You cannot write new features that make use of the faster chips of newer phones without running into problems with older phones (either they get slower or they don't get the new features, see, eg, portrait lighting).
And new features don't have to mean, features that require more CPU power than older features, they can simply mean that the user is spending more time on the phone or that there are more background processes.
 
Bass Ackwards said:
When this story was initially reported on iPhone SE was one of the models that was noted as being part of the slow down: Apple's response here and battery replacement program don't mention the SE at all. Is it because its a cheaper device, so Apple isn't interested in servicing/repairing it out of warranty, or turns out the software does not impact the SE? Anyone have any insight into that device being left out?
Click to expand...

"iPhone 6 or later" , includes SE.
 
sracer said:
This is what I posted 8 days ago...



This is Apple's classic response to nearly every issue that results in a class-action lawsuit (or serious threat of one). These repair/replacement programs are about "saving face" and not about customer care and satisfaction. It's so common and obvious, it's easily predictable.

The overwhelming majority of customers accept it. This is why things won't change for the better.
Click to expand...

Yep and it is sad to see so many people here defending it.

Why should we have to pay for it?

Fair enough if it says performance will decrease over time when you are buying it, but it doesn’t, nor did people actually think this was a thing until a few weeks ago.
 
  • Like
Reactions: apolloa and sracer
justperry said:
Where did you get that graph, it might be (seriously) flawed, where are the iPhone + versions, it's typical that lines cross right at the point where Apple released their first iPhone +, the iPhone 6+ and keeps going up.
Click to expand...

I made it myself with data from Wiki. I skipped over the + versions because I'm lazy but I'll put them in now. Added SE and 5c for good measure too.

https://en.wikipedia.org/wiki/List_of_iOS_devices

upload_2017-12-29_11-33-4.png
 
  • Like
Reactions: justperry
the battery fault was always knowing if they/ are applying it to the 6sp and thus newer phones down the line if this is not planned obsolescence by using battery's they know cant cut the mustard 18 month down the line I dont know what is not
 
  • Like
Reactions: clauzzz203
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back