Apple TV 4 Pre-Order Thread

[comptr]

Actually I remember I tried cancelling an order a couple of months ago for an iPhone 6 silicone case once that was prepared for shipment and I was told through their chat service that it was too late for me to cancel. And I also made a return recently and as far as long as I can remember, return shipping labels have always been provided free of charge. So you shouldn't have any problems even if they do end up shipping.

well I will find out as they open up at 4am mountain time.

 

[UMJD2002]

well I will find out as they open up at 4am mountain time.

I ordered 3 64 GB Apple TV's at 9AM on Monday. They've been preparing for shipping since Tuesday. I just ordered them all for pick-up from the store and will cancel the ones that I pre-ordered. This is the first time I've not received something on release day when pre-ordering through Apple. A little surprised

 

[TheDeviceUser]

Mine is out for delivery, stop number 19 and delivers between 10:32 and 11:23!

 

[groovyf]

Ordered two ATV4s... one after the other via the Apple Store app.
Oddly, one is being delivered via UKMail (currently stop 1 of 38 - but due 14:13 to 15:13) and the other via DPD (14:22 to 15:22)

The van's will be fighting each other up the narrow road here to work

 

[Quirinus]

Just received mine at 10:38am, Belgium.

 

[wanderingstar0]

Ordered at 10:30AM EST on Monday and I'm still preparing to ship with Apple. Guess I'll visit a store today. Thats a little frustrating. Apple Canada shipping feels really behind compared to the rest of the world this time.

 

[leesweet]

Interesting how EU gets theirs before domestic US. Truly a logistics screwup and I didn't even say that about the Apple Watch rollout!

At this rate I'll get mine at the mall tomorrow when I'm there for other reasons and return my two when they bother to show up.

 

[ohernan]

Apple seems to do logistics very strangely. Most companies fulfill orders in the order they are received, this is far from the case for Apple. Not a good or fair way of conducting business.

 

[carfreak12321]

Ordered at 10:30AM EST on Monday and I'm still preparing to ship with Apple. Guess I'll visit a store today. Thats a little frustrating. Apple Canada shipping feels really behind compared to the rest of the world this time.

I'm in the same boat in the east coast. Might not just be a Canada thing.
It's absolutely ridiculous how bad this ordering experience has been. Sachs two of the way customer service has been no help and gave contradictory information.

 

[bwsteg]

I just set up a 32gb for store pick up

 

[nasa25]

Wow it's almost 630am and nothing has changed for me. Still pfs.

I'll do an in store pickup today at Apple.

 

[ohernan]

I'm in the same boat in the east coast. Might not just be a Canada thing.
It's absolutely ridiculous how bad this ordering experience has been. Sachs two of the way customer service has been no help and gave contradictory information.

The US east coast appears to be very poorly served in this case.

 

[nasa25]

I just set up a 32gb for store pick up

How did you do the ispu? I'm not getting that option on the apple.ca website

 

[carfreak12321]

Have you guys had any luck calling in and canceling your order

 

[Blujelly]

Have you guys had any luck calling in and canceling your order

if it has been dispatched you cant.

Either reject delivery or accept it and return when you can.

 

[carfreak12321]

if it has been dispatched you cant.

Either reject delivery or accept it and return when you can.

Right but we don't even have any information on whether it has been dispatched

 

[Blujelly]

Right but we don't even have any information on whether it has been dispatched

What status is your order in?

 

[carfreak12321]

What status is your order in?

It's been preparing for shipping since Tuesday. And now they are available for in store pick up haha. So it seems we've been the butt of a cruel joke.

 

[Blujelly]

It's been preparing for shipping since Tuesday. And now they are available for in store pick up haha. So it seems we've been the butt of a cruel joke.

You should be able to cancel your order either on-line or by calling them.

 

[carfreak12321]

You should be able to cancel your order either on-line or by calling them.

Yeah that's my plan. Once they open I'll cancel my preorder and get one in store.

What an unnecessary hassle. Starting to get really frustrated with Apple. This isn't the first bad experience I've had with their services this year
I get suckered in everytome though.

 

[nasa25]

Oh ispu isn't available in Canada. Explains why I couldn't see it as an option lol

 

[Scoop24]

Out for delivery .. The other one stuck in PFS. Gonna try to cancel it and buy it at Best Buy later .

 

[protobiont]

Yeah that's my plan. Once they open I'll cancel my preorder and get one in store.

What an unnecessary hassle. Starting to get really frustrated with Apple. This isn't the first bad experience I've had with their services this year
I get suckered in everytome though.

Did you pay the extra $17 for overnight delivery?

 

[OnTheFrontLine]

I ordered Monday around 7:45am central, standard shipping, 64GB, and mine is out for delivery I'll have that bad boy tonight!

 

[carfreak12321]

Did you pay the extra $17 for overnight delivery?

No because I didn't expect them to need over a week to ship me. And if it was gooing to be available in store why did they even offer a "preorder" that wouldn't arrive till next week.