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Good post.
Apple kept it secret to reduce battery warranty replacements and to avoid mass recall, ie implemented for financial gain. Apple knew their own motive for it, knew the public would certainly view this as wrong and deceiving. Apple knew, and hence could not go public with it... until they got caught.

There wouldn't be a recall, the warranty in the US is 12 months. After that the battery has met the requirements for a full life.
 
Apple does something people don’t like: “they suck”

Apple does something people like:
“It’s damage control”

Macrumors Forums, ladies and gentlemen.

Another view of the same...

Apple does something that don't people like:
"those people are wrong"
"works perfect for me (so it must work perfect for you)"
"99% don't want..."
"$2XX billion in the bank can't be wrong"
"there is no problem- just trolls making stuff up"
"Samsung/Microsoft/Amazon/Google do that every day"
and finally, when someone persists their own experience by not accepting any of the above, they get called names like trolls and Samsung shills.

Apple does something people like:
"the genius of Apple"
"they may not be first but they get it right."
 
There wouldn't be a recall, the warranty in the US is 12 months. After that the battery has met the requirements for a full life.

That's certainly not how the car industry works.

So recall has something to do with warranty, care to explain your logic?
 
Good post.
Apple kept it secret to reduce battery warranty replacements and to avoid mass recall, ie implemented for financial gain. Apple knew their own motive for it, knew the public would certainly view this as wrong and deceiving. Apple knew, and hence could not go public with it... until they got caught.

If true, what amazes me is the fact they thought they'd get away with it...
 
Such a lawsuit can go either way. I am by no means an expert in french law, but their definition is vague enough and cover things like e.g. programmed end of product life cycle, technical limitations and restraints of warranty. And don't forget that is a consumer law, not a specified technical documentation. As i said it is up to the court to decide if Apple did some malpractice. Until they find out, this is followed by some negative PR, which Apple imo deserves for their non-transparency.
How does a court decide something without proof? How do they prove Apple was nefarious?
 
Do we know if iPads had this same issue?

There are posts about it, but no, there is no throttling with iPads. Bigger batteries of iPad can stand power draw peaks even when degraded, so no throttling required to prevent shutdowns.
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I was just thinking the same actually as my wife's iPad Air 2 battery is junk at this point.

The cpu isn’t throttled. However, newer iOS versions do run slower on older hardware, so keep that in mind.
 
This is good. If their batteries only last 1 year, they should also rethink their supplier. 2 years should be the absolute minimum before slowing the phone.
 
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How does a court decide something without proof? How do they prove Apple was nefarious?

Well even without pulling their mail servers and the like you could infer the potentially dubious intent due to the fact that they chose not to disclose this when pushing the update out.
 
That's certainly not how the car industry works.

So recall has something to do with warranty, care to explain your logic?

Recalls a on a car are not the same for a phone. And out of warranty recalls are almost always because of safety reason. The only time you will see a recall on a phone out warranty is if the batteries are exploding.
 
Apple does something people like:
"the genius of Apple"
"they may not be first but they get it right."

This is an Apple forum, you do realize? It gathers people who actually like what Apple is doing.

On the other hand, that doesn’t mean they are blind. Like every other company, Apple makes mistakes. They try to correct them, and if you do like their products, this is good news. If you don’t, you shouldn’t even be here, IMO.
 
The root cause of this fiasco is Apple using defective crappy $2 battery with short life in a nearly $1000+ device then slowing it down via software gimp code to cover up the defect while baiting customers with a battery replacement PR offer only to deny them at the store to coerce them into buying a new device.

$2 battery BOM
cszmryovyaawd8n.jpg


Apple are dragging their feet less from consumer pressure but there is still a lot of room for improvement.

- defective battery replacement should be free and they should compensate the customer for gas, time and provide a loaner phone to avoid loss of business during downtime (no other company charges for a defective replacement)

- battery replacement should be high quality Japanese Panasonic, Sanyo or equivalent battery that last at least two years or longer and not one

- remove software gimp code

- follow the industry standard with regards to larger battery capacity such as 8mm 4000mAh

- update company mission statement to not screw over loyal customers

- fire the logistics mastermind Tim Crook for this grand scheme
 
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There are posts about it, but no, there is no throttling with iPads. Bigger batteries of iPad can stand power draw peaks even when degraded, so no throttling required to prevent shutdowns.
[doublepost=1514908934][/doublepost]

The cpu isn’t throttled. However, newer iOS versions do run slower on older hardware, so keep that in mind.

Thanks, I would consider upgrading her to a newer iPad but the Pro is too expensive and the 2017 iPad screen is a step back from the Air 2 unfortunately.
 
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Apple has already addressed the Geekbench issue. It doesn't really change anything about their approach, IMO. They've said that they didn't explain the shutdown prevention changes to iOS well enough and that people can get the $29 battery change for a year as part of their apology for that. And frankly, the facts are now all out there (Geekbench does trigger the slowdown by itself, the slowdown is only to prevent the big peaks/valleys in power draw that could trigger auto shutdown events) and people still don't want to accept it.

Short of providing the general public free courses in lithium ion battery engineering, Apple has given the relevant information here. The batteries are no different than before. Their ability to provide voltage is no different than before. All people need to do is pay attention when the low power warning pops up at 20% charge. It's there for a reason.

The only thing Geekbench does is run the CPU and GPUs at 100% when running their tests. Other programs, say a game like Infinity Blade 3, do the same thing and would stress the CPU (and the power draw from the battery) just as much.

And I agree with you about the battery problem. As batteries chemically age, they lose capacity and they also lose their ability to deliver a specific current.

The question is, should an iPhone battery be able to deliver enough current so it doesn't require throttling during its "useful" life. What is that "useful" life? I'd say two years consider thats what apple care gives you, if not EU standard warranties.

Some users experienced this throttling just after a year. Some others didn't. However if someone took their phone in the genius bar battery test only looked at capacity loss and denied someone the ability to change out the battery under warranty if it was being throttle because it tested OK (even if it had degraged and couldn't provide the necessary current for full speed). In many cases these people were upsold a new phone instead. That is wrong.

Initially there was no throttling and when these phones were brought it, it was because they were shutting down. Hard to deny an issue when it was doing that, so Apple introduced the throttle instead. It "fixed" the issue, or mitigated it, but the problem with the degraded battery not supplying enough current when run full speed was still there.

Batteries are a consumable and they do degrade. However Apple also warrants them for 2 years in many cases. By introducing the throttling they are hiding a problem that should be fixed under warranty.
 
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Apple does something people don’t like: “they suck”

Apple does something people like:
“It’s damage control”

Macrumors Forums, ladies and gentlemen.
Those two sentiments are not mutually exclusive nor are they necessarily contradictory.

Do you think that Apple incrementally stepping up to the plate (rather than simply coming out and proud to their final conclusion) is worthy of criticism?
 
Well even without pulling their mail servers and the like you could infer the potentially dubious intent due to the fact that they chose not to disclose this when pushing the update out.
They did disclose it. And they briefed members of the press like Tech Crunch and iMore. Could they have been more clear and transparent. Yes. Does that prove dubious intent? I would say that’s very hard to prove. You’d also have to prove why. Unless there is some smoking gun like an email from an executive it’s darn near impossible to improve. Especially so if Apple wasn’t trying to be shady.
 
Such a lawsuit can go either way. I am by no means an expert in french law, but their definition is vague enough and cover things like e.g. programmed end of product life cycle, technical limitations and restraints of warranty. And don't forget that is a consumer law, not a specified technical documentation. As i said it is up to the court to decide if Apple did some malpractice. Until they find out, this is followed by some negative PR, which Apple imo deserves for their non-transparency.

Then answer my previous post.

How can Android even sell phones in France?
 
How will this work in store? Are they gonna have kids in the back cracking open phones and installing batteries while you wait? That’s gonna gum up the Genius Bar works even more.
 
It's amazing how fast companies backtrack once they are hit with lawsuits.
this could have all been avoided if Apple would make the batteries replaceable by the user like you were once able to.
 
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