Re: Re: Re: Stop complaining and do something about it
Originally posted by grapeice
Also, there were several people posting here that stated they thought control-clicking was faster and easier for them than using a right-click. Be careful to not make your opinions fact for everyone else. Be mindful of all users.
Well, as a one armed guy I guess I am biased. It's just my nose is getting a little raw and the control key is getting a little snotty.
Your options are as you pointed out consuming to resources. Exactly what a company doesn't want. They also shouldn't confuse the cosumer (as you pointed out about the 2 button mouse and your parents).
Giving the new user options about a 1 and 2 button mouse is definitely not what they need. When they ask which is better for them, they'll get techno speak about how one or the other is better, etc. but in the end, it will be a meaningless diatribe, since of course, they are a new user.
The keyboards were a choice before. They did cost extra and weren't included in the computer price. MOST people selling you the computer remembered to ask which you want. They of course always told me I needed the more expensive one. Since they didn't really know, they just covered their butts. I'm sure some just forgot about it altogether and didn't sell you a keyboard at all.
I like the simplest solutions. I haven't read a single post by anyone that prefers a one button mouse complaining that they were FORCED to buy apple's one button mouse. I think they expect a mouse to come with a computer and are either perfectly happy with the apple one button, or perfectly happy buying their favorite 3rd party one button mouse.
What I have seen is an unlimited number of 2 button mouse lovers complaining that they were FORCED to buy a 1 button mouse from apple. To them it was a useless purchase. To the other group mentioned above, it's an extra mouse. Big difference.
As much as I feel for your parents inability to understand the 2 buttons because they are new computer users, I feel that that is just part of the experience of learning a computer. I'm sure new users are confused by all sorts of things on a computer. But just because it could be simpler doesn't mean it should be. I mean, the mac would be simpler to use if somewhere on the screen it said "start" but it doesn't mean we should add it. Maybe programs shouldn't have so many menu items because they'd be easier to use. Maybe we shouldn't have a caps lock key either because someone might accidentally turn it on and not know how to turn it off.
Seriously though, technology can only cater so much to those that find it difficult. I'm sure the second mouse button is confusing to new users. Until they learn what it is. Just like they have to learn to press the enter key, and to double click on items, and to click and hold, or to option click, or to control click.
IMHO, putting a 2 mouse button in the box would solve 95% of the issues and only cause a couple confusion issues with new users. Giving the choice at purchase would solve the issue with advanced users that know what they want, but would add purchasing confusion with new users and possible ordering mixups. Some people would be angry they got the wrong mouse or didn't get a mouse. Most likely, sales people would simply get them the 2 button mouse to avoid discussing the option with them and to cover their butts. Stores might run out of 2 button mice and only have 1 button mice available. That would sure tick a purchaser off! Then of course what do they or apple do with the extra mice? Not knowing exactly how many mice to produce would mean a certain amount of waste that would have to be accounted for in the pricing of all the mice.
Just put a 2 button mouse in the box an let your parents be confused for 2 or 3 minutes. They'll be ok. Really.
