Over the course of the last week, there have been a growing number of complaints from users who have discovered that the display of the iPhone X becomes unresponsive in the cold.
Users on both
reddit and
the MacRumors forums have noticed that their iPhones immediately refuse to recognize some touch input when exposed to cool outdoor temperatures. As it turns out, there is a software bug causing the issue, which Apple says will be addressed in an upcoming update. From a statement to
The Loop:
Apple says its iOS devices operate best between temperatures of 0º and 35º C (32º to 95º F), but some of the people who are experiencing issues have seen display problems within these temperature parameters. Reddit user darus214, for example, had his iPhone X act up when it was 45 to 50ºF outside.Not all iPhone X users are experiencing problems with the display in cold weather, and those that are see the problem occur as soon as cold exposure happens rather than after a period of time, which does indeed suggest a software issue. Most affected users have said that the problem clears up after a few minutes.
From the MacRumors forums:It's not clear when Apple will fix the cold weather bug, but a fix could come in iOS 11.2, which is currently in beta testing. Apple this morning released iOS 11.1.1, an update that
addresses an autocorrect bug that caused "i" to correct to "A[?]" on some devices.
Article Link:
Apple Working on Fix for Bug Causing iPhone X Display to Become Temporarily Unresponsive in Cold Weather